AskNicely vs. Fairing Comparison


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About Measure and improve the customer experience with AskNicely, an innovative, real-time customer feedback solution based on the Net Promoter Score (NPS). AskNicely makes it easy for brands and businesses to collect feedback via one-touch surveys, share real-time insights with the team from the front line to the CEO, and empower the team to take immediate action based on customer feedback. AskNicely also integrates with the top tools businesses use every day.	About A new data stream that attributes revenue to marketing channels, automates email personalization, and more. Try it free for 14 days. Get accurate & actionable information from your customers when they’re eager to provide it; no annoying interrogations necessary. A turn-key install that works right out of the box, and stays on-brand. No developer needed (even on Shopify Plus!). We inject your survey automatically. Every minute you're not running a Fairing survey is a minute of your own customer insights being thrown away. Avoid the weeks-long implementation process of a bloated martech tool, and start streaming data directly from the source, your customers. Collect meaningful, actionable insights before paying us a dime. Use our most requested feature to get clarity on your customer’s responses. Get that crucial second layer of attribution data, without the clutter of a complicated form.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience All types of entrepreneurs, product managers and customer support managers	Audience Businesses in need of a solution to get customer insights through post-purchase surveys
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing $49 per month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information AskNicely Founded: 2014 New Zealand www.asknicely.com	Company Information Fairing Founded: 2018 United States fairing.co
Alternatives SurveyLegend	Alternatives KnoCommerce
SurveySparrow	Qualaroo ProProfs
Delighted Qualtrics	Delighted Qualtrics
SurveyOL SurveyOL.com	MindProbe
Sogolytics View All	Canvs Canvs AI View All
Categories Customer Experience Supported Customer Feedback Supported Customer Satisfaction Supported Employee Engagement Supported Employee Survey Supported Experience Management Supported NPS Supported Online Quiz Makers Supported Survey Supported	Categories Customer Feedback Supported eCommerce Tools Supported Email Personalization Supported Survey Supported
Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Not Supported Offline Response Collection Not Supported Paper Survey Not Supported Question Branching Not Supported Question Library Not Supported Site Intercept Survey Not Supported Skip Logic Not Supported Supports Audio / Images / Video Not Supported Show More Features Customer Experience Features Action Management Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Not Supported Sentiment Analysis Supported Survey Management Supported Text Analysis Supported Trend Analysis Supported Customer Satisfaction Features 360 Degree Feedback Not Supported Analytics Supported Call Reporting Supported Complaint Monitoring Supported Feedback Collection Supported Survey Management Supported Employee Engagement Features Benchmarking Not Supported Cultural Alignment Not Supported Employee Awards Not Supported Employee Guides Not Supported Employee Recognition Not Supported Feedback Management Supported Goal Management Not Supported Health & Wellness Programs Not Supported Performance Management Not Supported Pulse Surveys Supported
Integrations Shopify Supported AccessOwl Supported CartHook Not Supported Cliniko Supported Freshsuccess Supported HubSpot CRM Supported HubSpot Marketing Hub Supported Infocare Solutions Supported MRI Palace Supported Motileo Not Supported NetSuite Supported PropertySuite Supported Recharge Not Supported Results.com Supported Salesforce Agentforce Marketing Supported Segments Not Supported Slack Supported Style Intelligence Supported Wufoo Supported Xplenty Supported Show More Integrations View All 51 Integrations	Integrations Shopify Supported AccessOwl Not Supported CartHook Supported Cliniko Not Supported Freshsuccess Not Supported HubSpot CRM Not Supported HubSpot Marketing Hub Not Supported Infocare Solutions Not Supported MRI Palace Not Supported Motileo Supported NetSuite Not Supported PropertySuite Not Supported Recharge Supported Results.com Not Supported Salesforce Agentforce Marketing Not Supported Segments Supported Slack Not Supported Style Intelligence Not Supported Wufoo Not Supported Xplenty Not Supported Show More Integrations View All 11 Integrations
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