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About

Measure and improve the customer experience with AskNicely, an innovative, real-time customer feedback solution based on the Net Promoter Score (NPS). AskNicely makes it easy for brands and businesses to collect feedback via one-touch surveys, share real-time insights with the team from the front line to the CEO, and empower the team to take immediate action based on customer feedback. AskNicely also integrates with the top tools businesses use every day.

About

The feedback automation platform to improve your performance. Discover what matters most to your students, patients, customers, employees or citizens, and save time and resources by automating the entire survey process. evasys allows organizations to make better decisions with insights that only centralized, quality data and reporting can provide. Continually improved over 25 years with more than 1,500 organizations from the education, healthcare, corporate and government sectors, evasys is the German-engineered web-based platform that automates all phases of the survey process. From preparation through to evaluations, and with instantly generated reports to increase the efficiency and effectiveness of your feedback gathering, evasys streamlines it all with an easy-to-use interface that may be hosted on our fully GDPR-compliant EU servers, or in-house on your own infrastructure.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

All types of entrepreneurs, product managers and customer support managers

Audience

Companies searching for a solution to manage and improve their operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

AskNicely
Founded: 2014
New Zealand
www.asknicely.com

Company Information

evasys
Germany
evasys.de/en/evasys/

Alternatives

Alternatives

Delighted

Delighted

Qualtrics
SurveyOL

SurveyOL

SurveyOL.com
Grapevine Surveys

Grapevine Surveys

Grapevine Solutions

Categories

Customer Feedback Supported
Employee Survey Supported
NPS Supported
Online Quiz Makers Supported
Survey Supported

Categories

Employee Survey Supported
Survey Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Not Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Not Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Not Supported
Supports Audio / Images / Video Not Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Employee Engagement Features

Benchmarking Not Supported
Cultural Alignment Not Supported
Employee Awards Not Supported
Employee Guides Not Supported
Employee Recognition Not Supported
Feedback Management Supported
Goal Management Not Supported
Health & Wellness Programs Not Supported
Performance Management Not Supported
Pulse Surveys Supported

Integrations

Blackboard Learn Not Supported
Blotout Supported
Commerce.AI Supported
Front Supported
HubSpot Customer Platform Supported
HubSpot Marketing Hub Supported
Intercom Supported
Klipfolio Supported
Kustomer Supported
Meltano Supported
Mindbody Supported
Prodsight Supported
PropertySuite Supported
Results.com Supported
Roghnu Supported
Salesforce Supported
Salesforce Agentforce Marketing Supported
Workato Supported
Wufoo Supported
Zapier Supported

Integrations

Blackboard Learn Supported
Blotout Not Supported
Commerce.AI Not Supported
Front Not Supported
HubSpot Customer Platform Not Supported
HubSpot Marketing Hub Not Supported
Intercom Not Supported
Klipfolio Not Supported
Kustomer Not Supported
Meltano Not Supported
Mindbody Not Supported
Prodsight Not Supported
PropertySuite Not Supported
Results.com Not Supported
Roghnu Not Supported
Salesforce Not Supported
Salesforce Agentforce Marketing Not Supported
Workato Not Supported
Wufoo Not Supported
Zapier Not Supported
Claim AskNicely and update features and information
Claim AskNicely and update features and information
Claim evasys and update features and information
Claim evasys and update features and information