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Related Products
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AsistentiAI:
About
AsistentiAI is a cloud customer-messaging and AI support platform for small and midsize businesses. It brings website chat, Instagram messages and comments, Facebook Messenger, and WhatsApp Business conversations into a shared team inbox. Agents can assign conversations, use internal notes, roles, labels, tasks, and customer records, and manage orders or bookings. Its AI agent answers common questions using business information from a website, catalog, and uploaded documents, and can pass uncertain queries to a person with a suggested reply. The service supports Albanian, English, Italian, and other customer languages, with connections to WooCommerce and spreadsheet catalogs. Teams can use it for social messaging, website support, and customer-service workflows.
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Sentiment:
About
Sentiment Customer Service Messaging Platform. Your customers have questions, you are stretched. We can help you get back in front. Thousands of users from the worlds most innovative companies. You can handle all of your customer interactions through one unified inbox. Chat, Email, Social Media, reviews and Messaging conversations are all routed real-time and handled in one unique interface. AI based Bots take care of the repetitive questions leaving your agents with a unified inbox that has been designed for fast and reactive customer care. With the messaging first feel, gone are the old impersonal and transactional email and chat ticket systems. All channels become a messaging first experience, better for your customers and better for your team. Manage Social Messaging channels like Facebook and Twitter (public and private) , web chat, and Messenger channels like Line in shared inboxes, and automatically load balance conversations across your online team.
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AsistentiAI:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Sentiment:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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AsistentiAI:
Audience
Small and medium businesses in Albania and Kosovo (online shops, clinics, salons, restaurants, hotels, service businesses) that get customer messages on social media and their website.
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Sentiment:
Audience
Organizations that want a social customer service messaging platform
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AsistentiAI:
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Sentiment:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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AsistentiAI:
API
Offers API
Supported
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Sentiment:
API
Offers API
Not Supported
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AsistentiAI:
Screenshots and Videos |
Sentiment:
Screenshots and Videos |
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AsistentiAI:
Pricing
$120/business/month
The Starter plan costs $120 per business per month and includes up to 1,000 AI-agent replies. Extra replies cost $30 per 1,000. Prices are in U.S. dollars and exclude VAT. One-time setup costs $0 if you configure it yourself or $149 with vendor setup. Annual prepayment includes two free months. The free trial includes 50 replies and requires no credit card.
Free Version
Not Supported
Free Trial
Supported
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Sentiment:
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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AsistentiAI:
Reviews/
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Sentiment:
Reviews/
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AsistentiAI:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Sentiment:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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AsistentiAI:
Company InformationAsistentiAI
Founded: 2026
Albania
asistentiai.com/en
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Sentiment:
Company InformationSentiment
Founded: 2014
United Kingdom
www.sentiment.io
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AsistentiAI:
Alternatives |
Sentiment:
Alternatives |
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AsistentiAI:
Categories |
Sentiment:
Categories |
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Sentiment:
Customer Service Features
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Not Supported
Live Chat
Supported
Performance Metrics
Not Supported
Queue Management
Not Supported
Self Service Portal
Not Supported
Social Media Integration
Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
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AsistentiAI:
Integrations
Instagram
Supported
WhatsApp
Supported
Azure Marketplace
Not Supported
Facebook
Not Supported
Facebook Messenger
Supported
LinkedIn
Not Supported
X (Twitter)
Not Supported
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Sentiment:
Integrations
Instagram
Supported
WhatsApp
Supported
Azure Marketplace
Supported
Facebook
Supported
Facebook Messenger
Not Supported
LinkedIn
Supported
X (Twitter)
Supported
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AsistentiAI:
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Sentiment:
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