AsistentiAI Sentiment

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AsistentiAI:

About

AsistentiAI is a cloud customer-messaging and AI support platform for small and midsize businesses. It brings website chat, Instagram messages and comments, Facebook Messenger, and WhatsApp Business conversations into a shared team inbox. Agents can assign conversations, use internal notes, roles, labels, tasks, and customer records, and manage orders or bookings. Its AI agent answers common questions using business information from a website, catalog, and uploaded documents, and can pass uncertain queries to a person with a suggested reply. The service supports Albanian, English, Italian, and other customer languages, with connections to WooCommerce and spreadsheet catalogs. Teams can use it for social messaging, website support, and customer-service workflows.
Sentiment:

About

Sentiment Customer Service Messaging Platform. Your customers have questions, you are stretched. We can help you get back in front. Thousands of users from the worlds most innovative companies. You can handle all of your customer interactions through one unified inbox. Chat, Email, Social Media, reviews and Messaging conversations are all routed real-time and handled in one unique interface. AI based Bots take care of the repetitive questions leaving your agents with a unified inbox that has been designed for fast and reactive customer care. With the messaging first feel, gone are the old impersonal and transactional email and chat ticket systems. All channels become a messaging first experience, better for your customers and better for your team. Manage Social Messaging channels like Facebook and Twitter (public and private) , web chat, and Messenger channels like Line in shared inboxes, and automatically load balance conversations across your online team.
AsistentiAI:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Sentiment:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
AsistentiAI:

Audience

Small and medium businesses in Albania and Kosovo (online shops, clinics, salons, restaurants, hotels, service businesses) that get customer messages on social media and their website.
Sentiment:

Audience

Organizations that want a social customer service messaging platform
AsistentiAI:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Sentiment:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
AsistentiAI:

API

Offers API Supported
Sentiment:

API

Offers API Not Supported
AsistentiAI:

Screenshots and Videos

Sentiment:

Screenshots and Videos

AsistentiAI:

Pricing

$120/business/month
The Starter plan costs $120 per business per month and includes up to 1,000 AI-agent replies. Extra replies cost $30 per 1,000. Prices are in U.S. dollars and exclude VAT. One-time setup costs $0 if you configure it yourself or $149 with vendor setup. Annual prepayment includes two free months. The free trial includes 50 replies and requires no credit card.
Free Version Not Supported
Free Trial Supported
Sentiment:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
AsistentiAI:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Sentiment:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
AsistentiAI:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported
Sentiment:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
AsistentiAI:

Company Information

AsistentiAI
Founded: 2026
Albania
asistentiai.com/en
Sentiment:

Company Information

Sentiment
Founded: 2014
United Kingdom
www.sentiment.io
AsistentiAI:

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AsistentiAI:
UChat

UChat

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AsistentiAI:

Categories

AI Chatbots Supported
Sentiment:

Categories

Customer Service Supported
Sentiment:

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported
AsistentiAI:

Integrations

Instagram Supported
WhatsApp Supported
Azure Marketplace Not Supported
Facebook Not Supported
Facebook Messenger Supported
LinkedIn Not Supported
X (Twitter) Not Supported
Sentiment:

Integrations

Instagram Supported
WhatsApp Supported
Azure Marketplace Supported
Facebook Supported
Facebook Messenger Not Supported
LinkedIn Supported
X (Twitter) Supported
AsistentiAI:
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Sentiment:
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