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About

Respond to comments on posts from both social networks and automate customer service with chatbots on Facebook Messenger and Instagram Direct and Stories. Your entire team can answer questions via WhatsApp without having to share phones. And with a chatbot you can automate service and transactional processes. A chabot available at all times on your website, social networks and WhatsApp that asks the initial questions for you and transfers the call to the correct team. AsisteClick is a cloud-based platform that allows you to serve your customers and answer their queries 24 hours a day, no matter where they are or what channel they prefer. Automate up to 80% of your website, Facebook, Messenger, Instagram and WhatsApp conversations with our smart chatbots and make sure every important conversation is handled by a human agent in real-time. AsisteClick makes it easy for sales and marketing teams to schedule meetings, demos, and presentations with chatbots that scale.

About

Solvemate enables brands to deliver quality customer service through meaningful conversations. Our customer service automation platform is powered by smart conversational AI that allows companies to create chatbot conversations so service teams can focus their expertise where it matters most. Solvemate’s unique contextual conversation engine learns more quickly, integrates more easily and resolves requests faster and more reliably than any other chatbot on the market. Brands benefit from a highly personalized, real-time self-service experience that increases customer satisfaction, reduces costs, and offers actionable customer service insights. Solvemate is trusted by brands such as On, musicMagpie, egym, JustPark.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that need a chatbot platform

Audience

Customer service leaders looking for self-service options for their customer service experience.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$6.99 per month
Free Version Supported
Free Trial Supported

Pricing

$415/month
Starter $415/m Essential from $949/m Professional from $1,895/m Corporate from $3,790/m Enterprise contact us
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

AsisteClick
Founded: 2016
Argentina
www.asisteclick.com

Company Information

Solvemate
Founded: 2015
Germany
www.solvemate.com

Alternatives

Landbot.io

Landbot.io

Landbot

Alternatives

Jenny

Jenny

GetJenny

Categories

Chatbot Supported
Live Chat Supported

Categories

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Artificial Intelligence Features

Chatbot Supported
For eCommerce Supported
For Healthcare Not Supported
For Sales Not Supported
Image Recognition Not Supported
Machine Learning Supported
Multi-Language Supported
Natural Language Processing Supported
Predictive Analytics Supported
Process/Workflow Automation Supported
Rules-Based Automation Supported
Virtual Personal Assistant (VPA) Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Supported
Surveys & Feedback Supported
Virtual Assistant Supported
Workflow Management Supported

Integrations

Facebook Supported
WhatsApp Supported
Automation Anywhere Not Supported
Cention Contact Center Not Supported
Creatio Not Supported
Dixa Not Supported
Facebook Messenger Supported
FocalScope Not Supported
Freshdesk Not Supported
Instagram Supported
Intercom Not Supported
LiveChat Not Supported
PAQATO Not Supported
RingCentral RingCX Not Supported
Salesforce Not Supported
Slack Not Supported
Zendesk Not Supported

Integrations

Facebook Supported
WhatsApp Supported
Automation Anywhere Supported
Cention Contact Center Supported
Creatio Supported
Dixa Supported
Facebook Messenger Not Supported
FocalScope Supported
Freshdesk Supported
Instagram Not Supported
Intercom Supported
LiveChat Supported
PAQATO Supported
RingCentral RingCX Supported
Salesforce Supported
Slack Supported
Zendesk Supported
Claim AsisteClick and update features and information
Claim AsisteClick and update features and information
Claim Solvemate and update features and information
Claim Solvemate and update features and information