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About

Respond to comments on posts from both social networks and automate customer service with chatbots on Facebook Messenger and Instagram Direct and Stories. Your entire team can answer questions via WhatsApp without having to share phones. And with a chatbot you can automate service and transactional processes. A chabot available at all times on your website, social networks and WhatsApp that asks the initial questions for you and transfers the call to the correct team. AsisteClick is a cloud-based platform that allows you to serve your customers and answer their queries 24 hours a day, no matter where they are or what channel they prefer. Automate up to 80% of your website, Facebook, Messenger, Instagram and WhatsApp conversations with our smart chatbots and make sure every important conversation is handled by a human agent in real-time. AsisteClick makes it easy for sales and marketing teams to schedule meetings, demos, and presentations with chatbots that scale.

About

Chatboq is an AI-powered live chat and automation platform that helps businesses connect, engage, and convert customers in real time. From SaaS and eCommerce to real estate and customer support, Chatboq enables every business to deliver smarter conversations using live agents, AI chatbots, and CRM-integrated automation. With tools for engagement analytics, customer insights, and AI automation, Chatboq makes it easy to personalize every chat, improve response times, and drive meaningful customer experiences.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that need a chatbot platform

Audience

Businesses of all sizes

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$6.99 per month
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 4.5 / 5
design 4.5 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • It really help to integrate multiple system in a single in box like facebook, instagram, whatapp. It also has a feature to create ticket, where if a user has a issue which can't be solved immediately . A ticket is created, which help to track the user issue
  • Chatboq can be implemented on multi-channels like; Facebook messenger, Instagram and websites. Can generate tickets using its chatbot. The user interface is appealing and incredibly easy to use in my opinion.
  • In this application the AI agent is very nice and it helped me cut my sales team into half. The application also includes features like integration which helps me do all the texting in a single inbox which is very good for handling more clients
  • Our website traffic continued to grow and we therefore required an improved means of handling customer questions. Chatboq increased the scaling of our support process without recruiting new employees.
  • Since we integrated Chatboq on our web site, we have observed that, visitors tend to ask questions before coming up with a decision. Chatbot makes it more interactive as compared to the traditional contact forms. According to many customers, they like to receive faster responses rather than wait until emails are answered.

Cons

  • The AI feature some time provide repetitive answer which feel more robotic or inhuman
  • According to me i have never faced any major issues while using the chatboq tool
  • The UI/UX could be more better in terms of plugin integration while integrating a third part application .
  • Filtering conversations is good, although more filtering options should be added to allow the teams to deal with high number of chats in a given time.
  • Tutorials that are step-by-step would help the teams that are new to live chat platforms to onboard easier.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

AsisteClick
Founded: 2016
Argentina
www.asisteclick.com

Company Information

Chatboq
Founded: 2022
Singapore
chatboq.com

Alternatives

Landbot.io

Landbot.io

Landbot

Alternatives

Ochatbot

Ochatbot

Ometrics
FAQ Bot

FAQ Bot

Theta

Categories

Chatbot Supported
Live Chat Supported

Categories

Chatbot Supported
Live Chat Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Integrations

Facebook Messenger Supported
Instagram Supported
WhatsApp Supported
Discord Not Supported
Facebook Supported
Google Forms Not Supported
LINE Not Supported
Pipedrive Not Supported
Slack Not Supported
Telegram Not Supported
Zapier Not Supported

Integrations

Facebook Messenger Supported
Instagram Supported
WhatsApp Supported
Discord Supported
Facebook Not Supported
Google Forms Supported
LINE Supported
Pipedrive Supported
Slack Supported
Telegram Supported
Zapier Supported
Claim AsisteClick and update features and information
Claim AsisteClick and update features and information
Claim Chatboq and update features and information
Claim Chatboq and update features and information