ArrowChat vs. ProProfs Chat Comparison


ArrowChat	ProProfs Chat ProProfs	+	+
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Mobile push notifications are available through the iOS and Android apps. Other features include maintenance windows, incident tracking with root cause analysis, tags, comments, and filters. 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About ArrowChat lets your users text and video chat with each other. Install chat in minutes on top of any existing website. ArrowChat is a self-hosted live chat software based on PHP script and jQuery. It's running at the bottom of our page, take a look! Our chat will automatically log in your website users when they log into your site. No extra coding! Usernames are retrieved and displayed with full support for other languages in UTF-8. ArrowChat will get a user's profile link and conveniently provide the link for other users. Our chat software will automagically determine the avatar system and display a user's avatar. The online list of users will update as a user adds and removes friends from their list. From our admin panel, you can restrict features within ArrowChat based on a user's group. ArrowChat includes a version tailored specifically for mobile devices. A user visiting your site on a mobile device will be able to pop-up the chat right within your page.	About Our live help software helps your operators reach customers instantly. With live chat, operators can view what visitor is typing to respond faster and even transfer chat to other members for faster resolution. Operators can use features, such as canned responses in live support software to offer real-time quality answers. You can also add self-help articles in chat widget for instant help. Enhance user experience with our proactive live chat software. Welcome visitors with chat invitation pop-ups or customized operator greetings to boost engagement. Add announcements to notify website visitors about upcoming products, features, and service updates using our live support chat for the website. Enable your support team to engage potential leads by giving product tours. Store potential leads to your favorite CRM platforms like Microsoft Dynamics, Salesforce, and more, and enable your sales team to close more sales faster with our live chat support software.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Brands, companies, and website managers looking for a solution to add chat and video to their site	Audience Sales agents and businesses looking for a solution to increase sales and improve productivity
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $45 one-time payment Free Version Not Supported Free Trial Supported	Pricing $19.99 per month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.6 / 5 design 4.8 / 5 support 4.6 / 5 Read all reviews
	Pros & Cons from Real Users Pros I’ve been using ProProfs Chat for a few months now, and it’s been a fantastic experience! The tool allows for easy training of chatbots using website or help center URL, enabling them to provide accurate responses to customer queries. This feature not only enhances the efficiency of customer support but also ensures consistency in communication. The customization options are great, letting us change the chat’s look to match our brand. Plus, the chatbot feature is amazing because it quickly answers common questions, allowing our team to focus on more complicated issues. ProProfs Chat offers excellent customization options. You can adjust your chat window to match your company’s branding and create agent profiles to add a personal touch. This makes your chat interface reflect your brand and makes interactions more engaging for customers. Real-time customer engagement: ProProfs Live Chat Software enables instant, real-time communication with website visitors, allowing for quick query resolution and improved customer satisfaction. User-friendly interface: The software's intuitive interface makes it easy to navigate and manage multiple chats simultaneously. Its clean design and well-organized features enhance efficiency and user experience. I really appreciate the ensemble in terms of features. Announcements and Greetings are our favorite as we get to engage with people more frequently. This combination isn’t visible in either of the tools in the market. Cons Overall, everything has run smoothly. However, I do wish they offered an on-premise version. So far, I've had no issues with the software. There’s truly nothing to dislike about the ProProfs Chat; it meets every need seamlessly. Mobile app limitations: The mobile app version of ProProfs Live Chat Software may have some limitations compared to the web-based version. While it offers essential features, advanced functionalities and customization options might be more accessible on the web platform. It’s too fast to judge what we don’t like about this tool as we started using it 3 months back. Maybe another 3 months and I’ll get the right picture. But so far so good.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information ArrowChat United States www.arrowchat.com	Company Information ProProfs Founded: 2006 United States www.proprofschat.com
Alternatives CyberArrow	Alternatives Quizmixer
Pega Co-Browse Pega	LiveChat4Dynamics Inogic
storagement Dr. Brunthaler IITech	Smartsupp
Chatstack	HelpCrunch
Chatlio for Slack Chatlio View All	TelebuPop Telebu View All
Categories Live Chat Supported	Categories Chatbot Supported Live Chat Supported
	Live Chat Features Canned Responses Supported Customizable Branding Supported Geo Targeting Supported Offline Form Supported Proactive Chat Supported Screen Sharing Supported Third Party Integration Supported Transfers / Routing Supported Website Visitor Tracking Supported
Integrations WordPress Supported CodeIgniter Supported DataLife Engine (DLE) Supported Drupal Supported ILIAS Supported Jamroom Supported Jcow Supported Joomla! Supported Laravel Forge Supported MediaWiki Supported Offiria Supported Shopify Not Supported SkaDate Software Supported SocialEngine Supported XenForo Supported Zoho SalesIQ Not Supported mooSocial Supported phpBB Supported vBulletin Supported Show More Integrations View All 25 Integrations	Integrations WordPress Supported CodeIgniter Not Supported DataLife Engine (DLE) Not Supported Drupal Not Supported ILIAS Not Supported Jamroom Not Supported Jcow Not Supported Joomla! Not Supported Laravel Forge Not Supported MediaWiki Not Supported Offiria Not Supported Shopify Supported SkaDate Software Not Supported SocialEngine Not Supported XenForo Not Supported Zoho SalesIQ Supported mooSocial Not Supported phpBB Not Supported vBulletin Not Supported Show More Integrations View All 11 Integrations
Claim ArrowChat and update features and information Claim ArrowChat and update features and information	Claim ProProfs Chat and update features and information Claim ProProfs Chat and update features and information