Zoom Visitor Management

Zoom Visitor Management

Zoom Communications
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About

Thousands of hybrid offices and shared workspaces rely on Archie to better manage their operations, from meeting room and desk booking to visitor management, workspace analytics, and a dedicated coworking software solution. Archie stands out thanks to a modern UI, powerful admin features, and most of all an unparalleled user experience, you really need to try it to understand. The extensive feature set spans from visual floor plans, visitor logs, check-in and check-out tracking, meeting room scheduling, seat and desk assignment, multi-location management, smart automations, real-time notifications, a white label mobile app, SSO and SCIM, an open API, and much, much more. Archie also natively integrates with 40+ software solutions, including Microsoft Teams, Slack, Zoom, Outlook, Google Calendar, Stripe, Xero, Quickbooks, Cisco, Kisi and many other.

About

Zoom Visitor Management is a workplace visitor registration and check-in solution within Zoom Spaces. It lets organizations invite and preregister guests, collect visitor details, and guide arrivals through email registration, QR codes, or an on-site kiosk. Hosts can receive arrival notifications in Zoom chat or email, with alerts also available through Slack and Microsoft Teams. Administrators can manage visitor types, invitations, and locations from the Zoom web portal, review visitor activity, and download reports. The service also supports digital badge creation and printing, visitor photos, and tracking of mail and package deliveries. Employees can create or manage invitations in the Zoom mobile app, while visitors use invitation links or kiosks to complete registration and check in. It is designed for organizations managing guests, contractors, deliveries, and other workplace arrivals across one or more office locations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

From small and medium businesses all the way to multi-location enterprise setups, Archie helps organizations of all size simplify how their workspaces are managed.

Audience

Workplace administrators, office and facilities teams, reception and security staff, and employees who invite or host visitors. Intended for organizations managing guests, contractors, and workplace deliveries at one or more locations.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$159/month
Plans start at $159/month and are based on number of users or resources, depending on your product configuration.
Free Version Not Supported
Free Trial Supported

Pricing

$20/user/year
Visitor Management costs $20/user/year. It is also included at no additional cost with Zoom Workplace Enterprise plans.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.7 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • I can reserve a desk from the mobile app and get notified on Slack to check-in on the day. The platform is also great for things like office deliveries or visitor access.
  • We get notifications when guests check-in, a badge is automatically printed and they get instructions on where to go, everything is really easy.
  • The experience for visitors is great, everything is easy and straightforward. The best part is that the user interface is fully branded and this was something that for us came in their standard plan.

Cons

  • The mobile app has a couple of missing features compared to he web version.
  • The reporting features could include more customization options.
  • Some features, like emergency notifications or remote device monitoring are still a bit underdeveloped, they don't affect the main product functionalities but there is room for improvement there.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Archie
Founded: 2016
Canada
archieapp.co

Company Information

Zoom Communications
Founded: 2011
United States
www.zoom.com/en/products/visitor-management/

Alternatives

Alternatives

Savance Visitor Management

Savance Visitor Management

Savance Workplace
Rapid Access

Rapid Access

Rapid Global
Robin

Robin

Robin Powered
DoorDesk

DoorDesk

Biznage Software Solutions

Categories

Categories

Visitor Management Supported

Space Management Features

Change Management Not Supported
Design Management Not Supported
Floor Plans & Maps Supported
For Offices Supported
For Retail Not Supported
Occupancy Management Supported
Planogramming Supported
Shelf Planning Not Supported
Space Reservation Supported
Usage Tracking / Analytics Supported

Integrations

Microsoft Teams Supported
Slack Supported
Zoom Supported
Aruba ClearPass Supported
Brivo Supported
Cisco Prime Network Supported
GoCardless Supported
Kisi Supported
Microsoft 365 Supported
Microsoft Outlook Supported
QuickBooks Enterprise Supported
Stripe Supported
Xero Supported
Zoom Workplace Not Supported
Zoom Workspace Reservation Not Supported
ezeep Supported

Integrations

Microsoft Teams Supported
Slack Supported
Zoom Supported
Aruba ClearPass Not Supported
Brivo Not Supported
Cisco Prime Network Not Supported
GoCardless Not Supported
Kisi Not Supported
Microsoft 365 Not Supported
Microsoft Outlook Not Supported
QuickBooks Enterprise Not Supported
Stripe Not Supported
Xero Not Supported
Zoom Workplace Supported
Zoom Workspace Reservation Supported
ezeep Not Supported
Claim Archie and update features and information
Claim Archie and update features and information
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