Arborgold

Arborgold

Tree Management Systems
The Service Program

The Service Program

Westrom Software
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About

For over 25 years, Arborgold's all-in-one business software has helped tree, lawn, and landscape companies manage leads and customers, bid jobs, schedule work, track inventory, run supply chain, manage projects, and invoice customers from your computer or mobile device. Learn how our customers are building a better business by automating tasks, optimizing schedules, and connecting the office with the field real-time, resulting in increased profits and a reduction in costs.

About

Manage your service business effectively and route more efficiently with the industry leading, service business software that seamlessly integrates with QuickBooks™. QuickBooks™ compatible. Easy to set up. Simple to use. Customer portal and robust mobile solution options. Seamlessly integrate with QuickBooks™. Post Invoices, employee time, bills etc. Works with classes and sales reps, no need for double entry. Enter/complete tasks & work orders. Take before and after pictures of jobs. Enter and view customer equipment, signature capture, print and/or email transactions. Service business software allows you to track customer profitability, improve staff communications, and effectively manage your routes. Optimize routes by area, day and tech. View details of each stop, map to each stop or service call while on the road. Generate Route Maps and optimize your stop order to be more efficient.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Arborgold focuses on serving lawn care, landscape, plant health care, and tree care companies who are looking to build a better business with best-in-class technology tools and automation.

Audience

Companies that use QuickBooks in need of a solution to improve their operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Entrepreneur - $99 per month
Premium - $297 per month
Ultimate - Call for pricing
Free Version Not Supported
Free Trial Not Supported

Pricing

$49.00/month/user
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.6 / 5
ease 4.6 / 5
features 4.8 / 5
design 4.6 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • I have had multiple jobs in the past that involved regular computer usage with quite a few different programs. This job was my first time using Arborgold and it is by far the easiest to learn system I have ever dealt with. If I ever have a question about anything it is so quick and easy to get a hold of one of their Customer Support team members! Their customer service is great and they all are so knowledgeable and friendly. Their software is quick to retrieve all of my needed data because the use cloud software. Being able to have fast access to all of our data definitely helps us all to work more efficiently and we all know that time is money!
  • Always responsive and adaptable! Takes our feedback seriously and makes updates/changes accordingly!
  • So many features and I don't even use most of them. Customer service is the best! They are always updating the platform.
  • The customer support is top-notch. You cant ask for a more personal team who really cares and invests in your companies success by teaching, guiding, and helping you implement the software. AG's team (although all over the world) is not distant. They answer their calls, they provide support, they even remember and know you by name. Truly a team that cares about quality and the client's needs. They adapt their software for current changes with game-changing improvements.
  • 1) Easy to use 2) Incredibly functional 3) Excellent Communication capabilities from the phone center to the invoicing. 4) Excellent customer support

Cons

  • To be honest, I really do not have any cons. They are able to personalize and tweak so many settings to suite our needs that I really cannot think of a time I felt frustrated or disappointed by using Arborgold.
  • While there are a lot of reports, they are not all super user friendly. Hope they continue updating this feature.
  • takes forever to load pages with poor internet. We are unable to use the crew mobile app bc we have poor cell service near Lake Michigan where the majority of our clients live.
  • I literally can't say anything negative. I really can't. Understanding the needs of our world, ArborGold's team truly gets it. They are winners and help their clients win!
  • I would say the only con is the learning curve. As it is a niche software, there's no way around having to spend some time learning how to use it. However, once your company is familiar with it you won't ever want to go back!

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Tree Management Systems
Founded: 1994
United States
arborgold.com/tour/

Company Information

Westrom Software
Founded: 2006
United States
theserviceprogram.com

Alternatives

Alternatives

SingleOps

SingleOps

SingleOps by Granum
SingleOps

SingleOps

SingleOps by Granum

Categories

Arborist Supported
Lawn Care Supported
Snow Removal Supported

Categories

Cleaning Services Supported
Help Desk Supported
HVAC Supported
IT Service Supported
Pest Control Supported
Plumbing Supported
Service Dispatch Supported
Snow Removal Supported
Towing Supported

Landscape Management Features

Billing & Invoicing Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Groundskeeping Supported
Inventory Control Supported
Irrigation Tracking Supported
Job Management Supported
Landscape Design Supported
Mobile Access Supported
Payroll Management Not Supported
Plant Database Supported
Quotes / Estimates Supported
Routing Supported
Scheduling & Appointments Supported
Work Order Management Supported

Arborist Features

Billing & Invoicing Supported
For Utility Arborists Supported
Inspection Management Supported
Job Scheduling Supported
Photos In Reports Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Vegetation Mapping Supported

Lawn Care Features

Billing & Invoicing Supported
Contract Management Supported
Customer Management Supported
Employee Management Supported
Equipment Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service Dispatch Supported

Landscape Management Features

Billing & Invoicing Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Groundskeeping Supported
Inventory Control Supported
Irrigation Tracking Supported
Job Management Supported
Landscape Design Not Supported
Mobile Access Supported
Payroll Management Not Supported
Plant Database Not Supported
Quotes / Estimates Supported
Routing Supported
Scheduling & Appointments Supported
Work Order Management Not Supported

Cleaning Services Features

Billing & Invoicing Supported
Client Management Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Mobile Access Supported
Payroll Management Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Service History Tracking Not Supported
Work Order Management Supported

Equipment Maintenance Features

Customer Database Supported
Dispatch Management Supported
Equipment Tracking Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Warranty Tracking Supported
Work Order Management Supported

Facility Management Features

Asset Management Supported
Commercial Properties Supported
Equipment Management Supported
Facility Scheduling Not Supported
Incident Management Not Supported
Inspection Management Supported
Inventory Control Supported
Maintenance Tracking Supported
Preventive Maintenance Supported
Residential Properties Supported
Room Scheduling Not Supported
Schools Supported
Space Planning Not Supported
Vendor Management Supported
Visitor Management Not Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Not Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Not Supported
Technician Management Not Supported
Work Order Management Not Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
Incident Management Not Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Supported
Known Issue Management Supported
Live Chat Not Supported
Multi-Channel Communication Supported
Multiple Brands / Products Supported
Network Monitoring Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

IT Service Features

Contract Management Supported
Incident Management Supported
IT Asset Management Supported
Knowledge Management Supported
Release Management Supported
Self Service Portal Supported
Service Catalog Supported
Service Reporting Supported
Ticket Management Supported

Maintenance Management Features

Asset Tracking Supported
Billing & Invoicing Not Supported
Calibration Management Supported
Dispatch Management Not Supported
Inventory Control Supported
Inventory Management Supported
Key & Lock Management Supported
Mobile Access Supported
Planning Calendar Supported
Predictive Maintenance Supported
Preventive Maintenance Supported
Purchasing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Pest Control Features

Billing & Invoicing Supported
Customer Service History Supported
Dispatch Management Supported
Fleet Management Supported
Inventory Control Supported
Mobile Access Not Supported
Pest Activity Tracking Supported
Pesticide Usage Tracking Supported
Property Layouts Supported
Quotes / Estimates Supported
Scheduling Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Towing Features

Billing & Invoicing Supported
Client Management Supported
Commission Management Supported
Fleet Management Supported
Fuel Management Supported
Lot Management Not Supported
Maintenance Management Supported
Routing Supported

Transportation Dispatch Features

Billing & Invoicing Supported
Computer Aided Dispatch Not Supported
Customer Database Supported
Emergency Dispatch Not Supported
Fuel Management Not Supported
Mileage Tracking Not Supported
Order Management Not Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Integrations

QuickBooks Online Supported
QuickBooks Online Advanced Supported
Elastic Email Supported
Google Calendar Supported
Keap Supported
QuickBooks Desktop Pro Supported
SendGrid Supported
Twilio Supported

Integrations

QuickBooks Online Supported
QuickBooks Online Advanced Supported
Elastic Email Not Supported
Google Calendar Not Supported
Keap Not Supported
QuickBooks Desktop Pro Not Supported
SendGrid Not Supported
Twilio Not Supported
Claim Arborgold and update features and information
Claim Arborgold and update features and information
Claim The Service Program and update features and information
Claim The Service Program and update features and information