Arborgold

Arborgold

Tree Management Systems
ServiceWorks

ServiceWorks

Service Works
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About

For over 25 years, Arborgold's all-in-one business software has helped tree, lawn, and landscape companies manage leads and customers, bid jobs, schedule work, track inventory, run supply chain, manage projects, and invoice customers from your computer or mobile device. Learn how our customers are building a better business by automating tasks, optimizing schedules, and connecting the office with the field real-time, resulting in increased profits and a reduction in costs.

About

One stop platform for everything needed to run, grow and transform a business. Cloud Based SaaS Solutions for managing complete business operations. Mobile App for Running Business on the Go on Android and iOS. Integration with third party systems for payment, inventory and work order. Why Choose Service Works? 1. Ease of Use: Designed for novice users in mind. Speed of completing transaction is key consideration. 2. Customizable: Every industry has different nuances. We customize to fit your business needs. 3. Low Subscription Fees: We offer lowest subscription for unlimited users without any contract. 4. Excellent Customer Service: ServiceWorks provide 5 star support from onboarding to integration 5. Offline Mobile App: Field jobs can't be dependent on network. The work is synced when network is available. 6. Continuous Integration: SW integrates with work order, payment and accounting system for seamless integration.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Arborgold focuses on serving lawn care, landscape, plant health care, and tree care companies who are looking to build a better business with best-in-class technology tools and automation.

Audience

Service professionals

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Entrepreneur - $99 per month
Premium - $297 per month
Ultimate - Call for pricing
Free Version Not Supported
Free Trial Not Supported

Pricing

$49/mo for unlimited users
We have three packages and for all package you get unlimited users.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.6 / 5
ease 4.6 / 5
features 4.8 / 5
design 4.6 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I have had multiple jobs in the past that involved regular computer usage with quite a few different programs. This job was my first time using Arborgold and it is by far the easiest to learn system I have ever dealt with. If I ever have a question about anything it is so quick and easy to get a hold of one of their Customer Support team members! Their customer service is great and they all are so knowledgeable and friendly. Their software is quick to retrieve all of my needed data because the use cloud software. Being able to have fast access to all of our data definitely helps us all to work more efficiently and we all know that time is money!
  • Always responsive and adaptable! Takes our feedback seriously and makes updates/changes accordingly!
  • So many features and I don't even use most of them. Customer service is the best! They are always updating the platform.
  • The customer support is top-notch. You cant ask for a more personal team who really cares and invests in your companies success by teaching, guiding, and helping you implement the software. AG's team (although all over the world) is not distant. They answer their calls, they provide support, they even remember and know you by name. Truly a team that cares about quality and the client's needs. They adapt their software for current changes with game-changing improvements.
  • 1) Easy to use 2) Incredibly functional 3) Excellent Communication capabilities from the phone center to the invoicing. 4) Excellent customer support

Cons

  • To be honest, I really do not have any cons. They are able to personalize and tweak so many settings to suite our needs that I really cannot think of a time I felt frustrated or disappointed by using Arborgold.
  • While there are a lot of reports, they are not all super user friendly. Hope they continue updating this feature.
  • takes forever to load pages with poor internet. We are unable to use the crew mobile app bc we have poor cell service near Lake Michigan where the majority of our clients live.
  • I literally can't say anything negative. I really can't. Understanding the needs of our world, ArborGold's team truly gets it. They are winners and help their clients win!
  • I would say the only con is the learning curve. As it is a niche software, there's no way around having to spend some time learning how to use it. However, once your company is familiar with it you won't ever want to go back!

Pros & Cons from Real Users

Pros

  • Ease of use, super easy to navigate. Invoicing and combined invoice just made our life so easy. Calculating the payouts (employee commissions)has become so easy. No more using excel sheets to do that. Instant booking , payment integrations work just seamless. Mobile App is very advanced , I love the fact that it is driven by roles and Permissions. Plus you don't have to worry about adding additional users to your your account every plan comes with unlimited users included.
  • This has all the feature I need for my cleaning business. The best part is I can use unlimited users.

Cons

  • Need good better best options to send a quote out.
  • So far everything is there what I need. It would be nice to have multiple estimations.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Tree Management Systems
Founded: 1994
United States
arborgold.com/tour/

Company Information

Service Works
Founded: 2016
United States
www.service.works

Alternatives

Alternatives

SingleOps

SingleOps

SingleOps by Granum
Repair-CRM

Repair-CRM

E-Software
Jobber

Jobber

Jobber Software

Categories

Arborist Supported
Lawn Care Supported
Snow Removal Supported

Categories

Appliance Repair Supported
Cleaning Services Supported
GPS Tracking Supported
HVAC Supported
Janitorial Supported
Lawn Care Supported
Pest Control Supported
Plumbing Supported

Landscape Management Features

Billing & Invoicing Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Groundskeeping Supported
Inventory Control Supported
Irrigation Tracking Supported
Job Management Supported
Landscape Design Supported
Mobile Access Supported
Payroll Management Not Supported
Plant Database Supported
Quotes / Estimates Supported
Routing Supported
Scheduling & Appointments Supported
Work Order Management Supported

Lawn Care Features

Billing & Invoicing Supported
Contract Management Supported
Customer Management Supported
Employee Management Supported
Equipment Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service Dispatch Supported

Arborist Features

Billing & Invoicing Supported
For Utility Arborists Supported
Inspection Management Supported
Job Scheduling Supported
Photos In Reports Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Vegetation Mapping Supported

Landscape Management Features

Billing & Invoicing Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Groundskeeping Not Supported
Inventory Control Supported
Irrigation Tracking Not Supported
Job Management Supported
Landscape Design Not Supported
Mobile Access Supported
Payroll Management Not Supported
Plant Database Not Supported
Quotes / Estimates Supported
Routing Supported
Scheduling & Appointments Supported
Work Order Management Supported

Lawn Care Features

Billing & Invoicing Supported
Contract Management Supported
Customer Management Supported
Employee Management Supported
Equipment Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service Dispatch Supported

Cleaning Services Features

Billing & Invoicing Supported
Client Management Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Payroll Management Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Work Order Management Supported

Construction Estimating Features

Accounting Integration Supported
Audit Trail Not Supported
Bid Management Not Supported
Billing & Invoicing Supported
Building Product Database Not Supported
Calculators Not Supported
Change Orders Not Supported
Contract Management Supported
Cost Database Not Supported
Customer Management Supported
Customizable Templates Not Supported
Electrical Estimating Not Supported
Historical Database Not Supported
HVAC Estimating Not Supported
Job Costing Supported
Plumbing Estimating Supported
Price Data / Price Books Supported
Project Management Supported
Quote Management Supported
Reporting/Analytics Supported
Scheduling Supported
Subcontractor Management Not Supported
Takeoff Not Supported
What-if Analysis Not Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

GPS Tracking Features

Alerts/Notifications Supported
Asset Tracking Supported
Driver Management Supported
Historical Reporting Supported
Mobile Tracking Supported
People Tracking Supported
Real Time Tracking Supported
Routing Supported
Status Tracking Supported
Territory Management Supported
Vehicle Tracking Not Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Janitorial Features

Bid Management Not Supported
Billing & Invoicing Supported
Client Management Supported
Employee Scheduling Supported
Inventory Management Supported
Mobile Access Supported
Payroll Management Supported
Quality Control Supported
Surveys & Feedback Supported
Time Tracking Supported
Work Order Management Supported

Pest Control Features

Billing & Invoicing Supported
Customer Service History Supported
Dispatch Management Supported
Fleet Management Supported
Inventory Control Supported
Mobile Access Supported
Pest Activity Tracking Supported
Pesticide Usage Tracking Supported
Property Layouts Supported
Quotes / Estimates Supported
Scheduling Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Security System Installer Features

Billing & Invoicing Supported
Customer Management Supported
Document Imaging Not Supported
Inventory Management Supported
Job Costing Supported
Lead Management Not Supported
Quotes / Estimates Supported
Scheduling Supported
Work Order Management Supported

Tradesman Job Management Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
For Builders Supported
For Electricians Supported
For Field Service Businesses Supported
For HVAC Supported
For Plumbers Supported
For Roofers Supported
Invoicing Supported
Job Tracking Supported
Payments Supported
Quoting Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported

Integrations

Google Calendar Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Authorize.Net Not Supported
Beeline Routes Not Supported
Elastic Email Supported
Keap Supported
QuickBooks Desktop Pro Supported
SendGrid Supported
ServiceBench Not Supported
ServicePower Not Supported
Shopify Not Supported
Sphere Elevate Not Supported
Stackreaction Not Supported
Stripe Not Supported
Twilio Supported

Integrations

Google Calendar Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Authorize.Net Supported
Beeline Routes Supported
Elastic Email Not Supported
Keap Not Supported
QuickBooks Desktop Pro Not Supported
SendGrid Not Supported
ServiceBench Supported
ServicePower Supported
Shopify Supported
Sphere Elevate Supported
Stackreaction Supported
Stripe Supported
Twilio Not Supported
Claim Arborgold and update features and information
Claim Arborgold and update features and information
Claim ServiceWorks and update features and information
Claim ServiceWorks and update features and information