AptaBook
Zoom Phone

Zoom Phone

Zoom Communications
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About

AptaBook gives appointment-based businesses an AI receptionist that picks up every phone call, website chat and email, day or night. It follows your own intake questions, qualifies the lead, and books the appointment straight into Google Calendar or Outlook using live availability, so callers leave with a confirmed time instead of a voicemail. You train one agent on your website and documents, and it handles calls on a dedicated US or Canadian number, a branded chat widget, WhatsApp and email. Staff can take over any conversation with transfer rules, and every plan includes call recordings, summaries and reminders. AptaBook speaks 20+ languages, is HIPAA compliant, and connects with HubSpot, Zoho CRM, Jobber, Mindbody, Zapier, Google Meet, Gmail and Microsoft Teams. Setup takes under 10 minutes. Plans start at $49 per month with a 15-day free trial and no credit card.

About

Zoom Phone is an AI-powered cloud-based business phone system that provides voice calling, messaging, and unified communications through a Voice over Internet Protocol (VoIP) platform. The software enables employees to make and receive business calls from desktop computers, mobile devices, and compatible desk phones. Its calling features include auto receptionists, call queues, call forwarding, voicemail, call recording, SMS, and intelligent call routing. Built-in AI capabilities provide post-call summaries, voicemail transcription, action item extraction, and automated follow-up assistance. Zoom Phone also supports an optional AI receptionist that answers customer inquiries, schedules appointments, and transfers calls to appropriate employees. The platform integrates with Zoom Meetings, Zoom Chat, Salesforce, Microsoft, Google, and other business applications while providing centralized administration and call analytics.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Small service businesses such as clinics, dental practices, law firms, home services, salons and spas, and real estate and insurance agents

Audience

Small and medium-sized businesses, enterprises, IT administrators, remote and hybrid teams, sales departments, customer service teams, office managers, and organizations seeking cloud-based business calling, AI-powered phone assistance, centralized call management, and unified communications

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Play Video Zoom Phone Screenshot 1 Zoom Phone Screenshot 1 View more images or videos

Pricing

$49/month
Solo $49/month, Starter $99/month, Professional $149/month, Enterprise custom quote. Billed month-to-month with no overage charges. 15-day free trial, no credit card required. No free plan.
Free Version Not Supported
Free Trial Supported

Pricing

$10.50/user/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.4 / 5
ease 4.9 / 5
features 4.5 / 5
design 4.5 / 5
support 4.5 / 5

Pros from Real Users

Pros

  • 1. It is available on both Android and iOS platform. 2. It does not heat up the phone or use a lot of RAM while running. 3. Furthermore, it has all the important features like screen sharing and recording even in the mobile version. 4. The layout of the user interface is intuitive ad makes the application easy to use. 5. It allows switching between mobile application and desktop application of Zoom easily.
  • - The user interface of the application is simple, and the navigation is smooth. - It is available on all the platforms. - All the important features are present on the bottom navigation bar. - It allows screen sharing without any lags. - It runs smoothly on all the devices without consuming a lot of RAM.
  • 1. The application is available for all the mobile platforms and run smoothly on all the devices. 2. It has pretty, much all the features compared to the desktop version. 3. By running on a mobile device, it makes it extremely portable and accessible to attend meetings anywhere. 4. The user interface of the application is designed in a way that it can be used by anyone with little to no technical background.
  • Integrates seamlessly with zoom video conferencing. Flexible VOIP solution (app on computer or cell). Ported existing numbers. Auto attendant and call queues are great.
  • - Zoom phone is a lightweight version of zoom for phone. - It runs smoothly in all the mobile devices. - It has all the basic features of zoom. _ it is pretty easy to use, along with a beautifully designed user interface. - The quality of audio and video calls does not drop a lot, even on slow internet.
  • It is super easy to use and to take your Zoom meetings on the go, like places you can't comfortably have a computer.
  • Easy to use, controls are easily found. Being able to join a meeting while travelling is convenient.
  • Easy to use and connect. Great to use for professional meeting. Multi platform supported. Good audio and video quality.
  • - Audio and video of meetings in zoom phone is well-balanced and clear. - It is easy to use, and the customer support is very responsive and fast in solving problems. - The user interface of the application is beautiful to use.
  • The price for basic service is comparable to other providers. Not sure that this is a "pros" exactly.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

AptaBook
Founded: 2024
United States
aptabook.com

Company Information

Zoom Communications
Founded: 2011
United States
zoom.com

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Categories

AI Receptionists Supported
Appointment Scheduling Supported

Categories

AI Phone Answering Agents Supported
AI Receptionists Supported
Business Phone Systems Supported
Business VoIP Supported
Cloud PBX Supported
Online Fax Supported
Telephony Supported
Video Conferencing Supported
Web Conferencing Supported
Show More Features

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Not Supported
Group Scheduling Not Supported
Mobile Access Not Supported
Multi-Location Not Supported
Online Booking Supported
Online Payments Not Supported
Recurring Appointments Not Supported
Room Booking Management Not Supported
Show More Features

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Not Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported

Integrations

Microsoft 365 Supported
Eventide Elevate Not Supported
ExecVision Not Supported
Exelare Not Supported
Freshdesk Not Supported
Hyperbound Not Supported
LiveHelpNow Not Supported
Maximizer CRM Not Supported
Pipedream Not Supported
Presults Not Supported
Shodan Not Supported
Slack Not Supported
Variphy Not Supported
Wiser Not Supported
Zendesk Not Supported
Zoom Contact Center Not Supported
Zoom Hub Not Supported
ZoomMate Not Supported
monday CRM Not Supported
servis.ai Not Supported
Show More Integrations
View All 4 Integrations

Integrations

Microsoft 365 Supported
Eventide Elevate Supported
ExecVision Supported
Exelare Supported
Freshdesk Supported
Hyperbound Supported
LiveHelpNow Supported
Maximizer CRM Supported
Pipedream Supported
Presults Supported
Shodan Supported
Slack Supported
Variphy Supported
Wiser Supported
Zendesk Supported
Zoom Contact Center Supported
Zoom Hub Supported
ZoomMate Supported
monday CRM Supported
servis.ai Supported
Show More Integrations
View All 144 Integrations
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