Appcues InMoment

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Appcues:

About

Turn your product into a growth engine. Deliver the frictionless, product-led experiences your users demand. Grow your business faster with Appcues. Better user experiences lead to faster and more profitable growth. That’s why we developed the Product-Led Growth Platform. Appcues makes it easy to deliver exceptional user experiences at scale and unify your organization around the product as its greatest lever for growth. From initial evaluation to advocacy, Appcues helps companies deliver product experiences that create happier customers and scalable business growth. Wow users with personalized onboarding experiences. Make a great first impression. Onboard and activate users by delighting, educating, and guiding them to value quickly. Improve feature engagement and adoption rates by creating timely, contextual prompts and walkthroughs.
InMoment:

About

Businesses know they need to compete on experience, and yet, most are not moving the needle. Customer scores go up, but revenue goes down. Why? The use of old, tired techniques like feedback collection and monitoring applications can focus your attention on the wrong things. We built InMoment to change all of that. We’re ushering in the Experience Improvement (XI) movement to transform the way your organization approaches business initiatives. A unique combination of leading-edge technology and decades of human expertise combined to help businesses create effective and profitable programs that improve experiences at the intersection of value—where customer, employee, and business needs meet. Experiences are personal, emotional, and dynamic. Understanding where to focus is the really hard part—and it’s central to your success. Identify and prioritize the high-impact, emotional moments to connect with and grow your most valued customers.
Appcues:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
InMoment:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Appcues:

Audience

Any business that has a web app looking for a solution to grow their company
InMoment:

Audience

Companies that want to learn and improve experiences of employees and customers
Appcues:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported
InMoment:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Appcues:

API

Offers API Not Supported
InMoment:

API

Offers API Not Supported
Appcues:

Screenshots and Videos

InMoment:

Screenshots and Videos

Appcues:

Pricing

$249 per month
Free Version Not Supported
Free Trial Supported
InMoment:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Appcues:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
InMoment:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Appcues:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
InMoment:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Appcues:

Company Information

Appcues
Founded: 2013
United States
appcues.com
InMoment:

Company Information

InMoment
Founded: 2002
United States
inmoment.com
Appcues:

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Appcues:
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Product Fruits

4.9 out of 5 stars
InMoment:
Appcues:
FROGED

FROGED

FROGED Technologies
4.4 out of 5 stars
InMoment:
Medallia

Medallia

5.0 out of 5 stars
Appcues:
InMoment:
SurveySparrow

SurveySparrow

4.3 out of 5 stars
Appcues:
InMoment:
Feedbackly

Feedbackly

5.0 out of 5 stars
Appcues:

Categories

NPS Supported
Personalization Supported
UX Supported
InMoment:

Categories

Customer Feedback Supported
Market Research Supported
NPS Supported
User Research Supported
Appcues:

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Not Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Experience Management Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Not Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Digital Adoption Platforms Features

Audience Segmentation Supported
Content Creation Supported
Contextual Guidance Supported
Data Validation Supported
In-App Training Supported
Launch Management Supported
Multi-Language Not Supported
Self Service Tools Supported
Surveys & Feedback Supported
User Onboarding Supported

Personalization Features

A/B Testing Supported
Abandoned Cart Saver Not Supported
Account Based Marketing Supported
Behavioral Targeting Supported
Campaign Segmentation Supported
Content Analytics Supported
Contextual Targeting Supported
Customer Profiles Supported
Experience Management Supported
Recommendation Engine Not Supported
Website Personalization Supported

UX Features

Animation Supported
For Mobile Supported
For Websites Supported
Heatmaps Not Supported
Prototyping Not Supported
Screen Activity Recording Not Supported
Unmoderated Testing Not Supported
Usability Testing Supported
User Journeys Supported
User Research Supported
Appcues:

Integrations

AccessOwl Supported
Slack Supported
Startdeliver Supported
Booking.com Not Supported
Causal Supported
Contentsquare Not Supported
Customer.io Supported
Easyflow Supported
Graphite Connect Not Supported
HelpHub Supported
Instagram Not Supported
Ketch Supported
Parsey Supported
Salesforce Not Supported
Segment Supported
ServiceNow Not Supported
Voxpopme Not Supported
Workday HCM Not Supported
Zapier Supported
Zendesk Not Supported
InMoment:

Integrations

AccessOwl Supported
Slack Supported
Startdeliver Supported
Booking.com Supported
Causal Not Supported
Contentsquare Supported
Customer.io Not Supported
Easyflow Not Supported
Graphite Connect Supported
HelpHub Not Supported
Instagram Supported
Ketch Not Supported
Parsey Not Supported
Salesforce Supported
Segment Not Supported
ServiceNow Supported
Voxpopme Supported
Workday HCM Supported
Zapier Not Supported
Zendesk Supported
Appcues:
Claim Appcues and update features and information
Claim Appcues and update features and information
InMoment:
Claim InMoment and update features and information
Claim InMoment and update features and information