+
+

Related Products

  • SurveySparrow
    3,089 Ratings
    Visit Website
  • Eurekos
    103 Ratings
    Visit Website
  • Zendesk
    8,478 Ratings
    Visit Website
  • Sogolytics
    869 Ratings
    Visit Website
  • Jotform
    9,009 Ratings
    Visit Website
  • SurveyLegend
    1,881 Ratings
    Visit Website
  • Bridge
    548 Ratings
    Visit Website
  • ClickLearn
    67 Ratings
    Visit Website
  • AddSearch
    145 Ratings
    Visit Website
  • Admiral
    74 Ratings
    Visit Website

About

Turn your product into a growth engine. Deliver the frictionless, product-led experiences your users demand. Grow your business faster with Appcues. Better user experiences lead to faster and more profitable growth. That’s why we developed the Product-Led Growth Platform. Appcues makes it easy to deliver exceptional user experiences at scale and unify your organization around the product as its greatest lever for growth. From initial evaluation to advocacy, Appcues helps companies deliver product experiences that create happier customers and scalable business growth. Wow users with personalized onboarding experiences. Make a great first impression. Onboard and activate users by delighting, educating, and guiding them to value quickly. Improve feature engagement and adoption rates by creating timely, contextual prompts and walkthroughs.

About

Measure and improve the customer experience with AskNicely, an innovative, real-time customer feedback solution based on the Net Promoter Score (NPS). AskNicely makes it easy for brands and businesses to collect feedback via one-touch surveys, share real-time insights with the team from the front line to the CEO, and empower the team to take immediate action based on customer feedback. AskNicely also integrates with the top tools businesses use every day.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Any business that has a web app looking for a solution to grow their company

Audience

All types of entrepreneurs, product managers and customer support managers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$249 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Appcues
Founded: 2013
United States
appcues.com

Company Information

AskNicely
Founded: 2014
New Zealand
www.asknicely.com

Alternatives

Alternatives

FROGED

FROGED

FROGED Technologies
Delighted

Delighted

Qualtrics
SurveyOL

SurveyOL

SurveyOL.com

Categories

NPS Supported
Personalization Supported
UX Supported

Categories

Customer Feedback Supported
Employee Survey Supported
NPS Supported
Online Quiz Makers Supported
Survey Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Not Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Experience Management Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Not Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Digital Adoption Platforms Features

Audience Segmentation Supported
Content Creation Supported
Contextual Guidance Supported
Data Validation Supported
In-App Training Supported
Launch Management Supported
Multi-Language Not Supported
Self Service Tools Supported
Surveys & Feedback Supported
User Onboarding Supported

Personalization Features

A/B Testing Supported
Abandoned Cart Saver Not Supported
Account Based Marketing Supported
Behavioral Targeting Supported
Campaign Segmentation Supported
Content Analytics Supported
Contextual Targeting Supported
Customer Profiles Supported
Experience Management Supported
Recommendation Engine Not Supported
Website Personalization Supported

UX Features

Animation Supported
For Mobile Supported
For Websites Supported
Heatmaps Not Supported
Prototyping Not Supported
Screen Activity Recording Not Supported
Unmoderated Testing Not Supported
Usability Testing Supported
User Journeys Supported
User Research Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Employee Engagement Features

Benchmarking Not Supported
Cultural Alignment Not Supported
Employee Awards Not Supported
Employee Guides Not Supported
Employee Recognition Not Supported
Feedback Management Supported
Goal Management Not Supported
Health & Wellness Programs Not Supported
Performance Management Not Supported
Pulse Surveys Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Not Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Not Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Not Supported
Supports Audio / Images / Video Not Supported

Integrations

AccessOwl Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Intercom Supported
Mailchimp Supported
Mixpanel Supported
Slack Supported
Stackreaction Supported
Wufoo Supported
Zapier Supported
Amplitude Supported
Cliniko Not Supported
Help Scout Not Supported
HelpHub Supported
HubSpot Marketing Hub Not Supported
Kapiche Not Supported
PropertySuite Not Supported
Salesforce Agentforce Marketing Not Supported
Shopify Not Supported
Workers by Delos Supported

Integrations

AccessOwl Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Intercom Supported
Mailchimp Supported
Mixpanel Supported
Slack Supported
Stackreaction Supported
Wufoo Supported
Zapier Supported
Amplitude Not Supported
Cliniko Supported
Help Scout Supported
HelpHub Not Supported
HubSpot Marketing Hub Supported
Kapiche Supported
PropertySuite Supported
Salesforce Agentforce Marketing Supported
Shopify Supported
Workers by Delos Not Supported
Claim Appcues and update features and information
Claim Appcues and update features and information
Claim AskNicely and update features and information
Claim AskNicely and update features and information