AppResellerAppDirect
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Related Products
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About
Launch, scale, and optimize indirect channels faster with commerce capabilities for your reseller and referral partners. Enroll partners through invite-only programs or open self-serve registration, complete with approval and onboarding workflows. Expose your community of reseller or referral partners in a searchable directory to match the right partner with the right prospect. Keep partners informed of the latest product additions and events through a partner dashboard. Embed training content, sales enablement, and announcements that live in your marketplace or in other systems. Maintain a single source of truth about your community: store and access information about your partners including contact information, partner tier, and other customizable attributes. Use AppReseller as your system of record or surface partner information from other systems. Drive registrations and showcase your community.
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About
Hubcase automates B2B collaboration and escalation of support cases among partners. Hubcase provides plug-ins to your native case management systems such as NetSuite and Salesforce. In the front end, your users will be using their familiar interface, but with an additional B2B escalation functionality. In the backend, Hubcase facilitates communication between with partner systems via Hubcase Exchange. If customer satisfaction, efficiency, accountability, visibility, and accuracy are important to you, you need Hubcase. If you or any of your partners don't have a case management system, our cloud-based Help Desk is 100% free. It comes with built-in B2B capability. Contact us if you use a different system, as we may have a solution for you. If you are a service provider, reseller or VAR that supports your customers, but often needs answers from vendors or suppliers, and you rely on partners to deploy or service your products, and receive escalations from them, try Hubcase!
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses and companies seeking a solution to launch, scale, and optimize indirect channels for their reseller and referral partners
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Audience
Businesses looking for a solution to manage escalations and tickets requiring input from multiple vendors
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationAppDirect
Founded: 2009
United States
www.appdirect.com/products/appreseller
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Company InformationHubcase
United States
www.hubcase.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Service Desk Features
Change Management
Not Supported
CMDB
Not Supported
Incident Management
Supported
IT Asset Management
Not Supported
Knowledge Base
Supported
Mobile Access
Not Supported
Procurement Management
Not Supported
Remote Control
Not Supported
Self Service Portal
Not Supported
SLA Management
Not Supported
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Integrations
Salesforce
Supported
Amazon Web Services (AWS)
Supported
AppDirect
Supported
AppWise
Supported
BlueSnap
Supported
Cisco Secure Cloud Analytics
Supported
Coveo
Supported
G2
Supported
Google Cloud Platform
Supported
Google Workspace
Supported
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Integrations
Salesforce
Supported
Amazon Web Services (AWS)
Not Supported
AppDirect
Not Supported
AppWise
Not Supported
BlueSnap
Not Supported
Cisco Secure Cloud Analytics
Not Supported
Coveo
Not Supported
G2
Not Supported
Google Cloud Platform
Not Supported
Google Workspace
Not Supported
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