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About

Whether you know it or not, your software is causing avoidable costs, wasted time and frustration. Our digital adoption platform finds and fixes these issues fast, giving you and your users a better experience. By adding in-app support and user analytics to any application, our Adopt platform makes it easy to complete, analyze and optimize any workflow. This ensures your people and your software are effective, both instantly and on an ongoing basis. And while we’re making this a reality by removing friction, bridging gaps and capturing new data, it wouldn’t be possible without our shared purpose. Everything from our roadmap and hypercare to our digital adoption model is guided by this.

About

Chameleon is the deepest digital adoption platform for product success, empowering SaaS teams to build no-code, self-service user onboarding, feature adoption, and feedback collection. • PMs, PMMs, and CSMs can build, manage and improve product experiences for your web application without writing code. • Using Chameleon you can show new users key functionalities, highlight product changes, improve feature discoverability, and reduce confusion and support requests. • Deploy NPS, CSAT, CES and custom surveys to users, triggered at the right time and to the right audience. • Add self-serve help and user onboarding launchers to guide users without interrupting their workflow. • Chameleon automatically collects the data on tour performance that can be used to optimize tours. • Variations can be shown to different users and all tours can be A/B tested. • Connect to one of the hundreds of integrations Chameleon supports

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that want a powerful digital adoption platform

Audience

Companies that need a user onboarding solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$279 per month
Try Chameleon - free and unlimited for 14 days. No credit card required to start free trial.

Build and preview tours for free - only pay when you're satisfied and ready to publish.

30 day money-back guarantee if you're not satisfied available on all plans.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.0 / 5
ease 4.4 / 5
features 4.0 / 5
design 4.0 / 5
support 4.3 / 5

Pros & Cons from Real Users

Pros

  • Chameleon it’s very helpful in sense of integrations and tutorials. But the features for microsurvey is not so good.
  • Chameleon has really allowed our team to highlight key features, quickly get messaging out when needed, and provided a generally easy space to create different tours/tooltips. Chameleon also has some of the strongest customer service in the space - their Success team is accessible, extremely helpful, and a pleasure to work with.
  • - Easy of use and intuitive UI - Deep capabilities for end-to-end product adoption use cases - No-code solution
  • My favorite part about chameleon is how simple and easy it is to set up a pop-up. Everything from triggers, design, and fine-tuning is very intuitive and doesn't require too much trouble shooting. Level of complexity is perfect. Their support pages are also helpful and I can figure out everything I need on my own.
  • The system is quick and easy to use, you can be super prescriptive with the way content is delivered and if you exploit the full capabilities of the integration it is incredibly powerful.

Cons

  • Limited resources for microsurvey and A/B test tours.
  • Some of the launcher setup steps can be a little confusing to work through, at least compared to other builds. Library of our current chameleons could be a bit easier to view, although using tags does help.
  • - Feature names are a bit confusing - Editor can be further improved to solve deeper use cases. For example - to run a tooltip on an element that is present on multiple pages on our application but we need to show the tooltip only on a particular page, sometimes it's difficult to configure such use cases.
  • I've had some trouble with uploading CSVs in the past, but that was with a particularly large targeted group of users. Otherwise, I really enjoy my experience using chameleon for simple in app pop-ups.
  • Learning can be steep if you are non-technical, however once you are up to speed it is a breeze.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

AppLearn
United Kingdom
www.applearn.tv

Company Information

Chameleon
Founded: 2015
United States
www.chameleon.io

Alternatives

Alternatives

StepsKit

StepsKit

Crown Road Software

Categories

Categories

Digital Adoption Platforms Features

Audience Segmentation Supported
Content Creation Supported
Contextual Guidance Supported
Data Validation Not Supported
In-App Training Not Supported
Launch Management Supported
Multi-Language Supported
Self Service Tools Supported
Surveys & Feedback Supported
User Onboarding Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Supported

Customer Success Features

Account Alerts Not Supported
Account Management Not Supported
Communication Management Supported
Customer Engagement Supported
Customer Lifecycle Management Not Supported
Health Score Not Supported
Onboarding Supported
Revenue Management Not Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Not Supported

Integrations

Calendly Not Supported
Cornerstone TalentLink Supported
Customer.io Not Supported
Freshpaint Not Supported
Fullstory Not Supported
Google Tag Manager Not Supported
Heap Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Intercom Not Supported
Mixpanel Not Supported
Phonely Not Supported
Quaeris Not Supported
Salesforce Not Supported
Slack Not Supported
Stripe Not Supported
Typeform Not Supported
Vimeo Not Supported
Wistia Not Supported
Zendesk Not Supported

Integrations

Calendly Supported
Cornerstone TalentLink Not Supported
Customer.io Supported
Freshpaint Supported
Fullstory Supported
Google Tag Manager Supported
Heap Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Intercom Supported
Mixpanel Supported
Phonely Supported
Quaeris Supported
Salesforce Supported
Slack Supported
Stripe Supported
Typeform Supported
Vimeo Supported
Wistia Supported
Zendesk Supported
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