Review Expert

Review Expert

Voltaire Innovations
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About

The world’s leading AI-powered Review Management platform. Manage user reviews, analyze user sentiment, and improve your app’s visibility, all in one place. With AppFollow, you can make the most out of user feedback and ensure your app stays visible in the app stores, all the while climbing the rankings. The product suite includes: - One platform review management across all major app stores - Review management automation, tagging, and AI responses - Detailed analytics on user reviews, sentiment, app ranking, and competitors - Integrations with major services like Zendesk, Salesforce, Tableau, and many others - Expert consultation team ready to help with app growth, audits, and market strategy AppFollow is trusted by over 70,000 clients, including Hubspot, Robinhood, Lyft, Rakuten, Discord, Miro, Orange, Deezer, Sony, HBO, Disney, Playrix, Gett, Viber, and Wargaming.

About

Review Expert is a web-based review management application for mobile app teams. It imports ratings, comments and existing developer responses from the Apple App Store and Google Play into a shared inbox and keeps reviews synchronized. Teams can filter reviews by store, rating, date and keywords, reply from the workspace, or use AI-generated drafts and configurable auto-reply rules with optional approval. Dashboards summarize review volume, average ratings, rating distribution, response rates and reply times. Teams can route reviews by rating or keyword to Slack, Linear, Microsoft Teams and Zendesk; Jira Cloud issues can be created directly, while GitHub Issues workflows use Enterprise webhooks or MCP. The remote MCP server lets AI assistants search and summarize reviews, retrieve metrics and prepare reply drafts for team approval. Plans vary by app and team limits, and each plan includes a 14-day free trial.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Mobile apps marketers, developers, customer success managers

Audience

Mobile app developers, publishers, product and customer support teams managing App Store and Google Play reviews.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$23 per month
Free Version Supported
Free Trial Supported

Pricing

$49/month
Monthly billing: Starter is $49/month for up to 2 apps and 5 team members; Pro is $149/month for up to 4 apps and 15 members; Enterprise is $399/month for up to 10 apps and unlimited members. Annual billing: Starter is $39/month ($468/year), Pro is $119/month ($1,428/year), and Enterprise is $319/month ($3,828/year). Each plan includes a 14-day free trial; a card is required to start.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

AppFollow
Founded: 2014
Finland
appfollow.io

Company Information

Voltaire Innovations
United States
review.expert

Alternatives

Alternatives

Appalize

Appalize

ODEL DEV
RevioReputation

RevioReputation

Revio Reputation
Tia

Tia

TIA Reviews Pte. Ltd.

Categories

Categories

Review Management Supported

Review Management Features

Campaign Management Not Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Not Supported
Review Monitoring Supported
Review Notification Supported
Review Request Not Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported

App Store Optimization (ASO) Features

A/B Testing Not Supported
App Store Localization Not Supported
Benchmarking Supported
Competitor Monitoring Supported
Keyword Research Tools Supported
Rank Tracking Supported
Reporting / Analytics Supported
Reviews Management Supported
Sentiment Analysis Not Supported

Mobile App Analytics Features

A/B Testing Not Supported
Channel Attribution Supported
Cohort Analysis Not Supported
Funnel Analysis Not Supported
In-App Events Tracking Not Supported
Push Notifications Not Supported
Retention Tracking Not Supported
Revenue Tracking Supported
Uninstall Tracking Not Supported

Mobile Marketing Features

Channel Attribution Not Supported
Contextual Targeting Not Supported
Coupons Not Supported
Email Marketing Not Supported
Engagement Monitoring Supported
In-App Marketing Not Supported
Location-Based Marketing Not Supported
Push Notifications Not Supported
Text Messaging Supported
Text-to-Win Not Supported

Integrations

App Store Supported
Google Play Supported
Microsoft Teams Supported
Slack Supported
Zendesk Supported
Basecamp Supported
Chattermill Supported
ElectroNeek Supported
Freshdesk Supported
Intercom Supported
Jira Supported
Linear Not Supported
Model Context Protocol (MCP) Not Supported
Omnidesk Supported
Salesforce Supported
Scout Monitoring Supported
Stackreaction Supported
Telegram Supported
X (Twitter) Supported
Zulip Supported

Integrations

App Store Supported
Google Play Supported
Microsoft Teams Supported
Slack Supported
Zendesk Supported
Basecamp Not Supported
Chattermill Not Supported
ElectroNeek Not Supported
Freshdesk Not Supported
Intercom Not Supported
Jira Not Supported
Linear Supported
Model Context Protocol (MCP) Supported
Omnidesk Not Supported
Salesforce Not Supported
Scout Monitoring Not Supported
Stackreaction Not Supported
Telegram Not Supported
X (Twitter) Not Supported
Zulip Not Supported
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