Answerbase

Answerbase

Lumin Creative
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+

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About

Launch your own Q&A platform in minutes with Answerbase. Answerbase is a powerful Q&A knowledge sharing platform online communities, customer support, and ecommerce. With Answerbase, businesses can allow their users to ask questions, receive answers, and discover relevant content to get the information they need about certain products and services. The system supports a wide range of tools includeing, Q&A widgets and widget builders, content moderation and management tools, categorization and tagging, insights and analytics, and more.

About

Vuukle is a fully featured audience engagement platform that helps bring engagement back on your website by giving your users a friendly and interactive environment that encourages organic interactions by offering existing and new users new and easy widgets to engage with your content. Our widgets are fully customizable and offers interesting features making user engagement super easy & fun. You can install our widgets in less than 60 seconds and get started. It is 1JS for all our products. No matter where you are our team is available 24*7 to provide support and address all your concerns. Our team works hard and takes pride in providing and maintaining a platform that 2000+ publishers globally trust. We bring you the most sophisticated and feature rich comments platform backed by AI that is designed to perform beyond your expectations by eliminating spam automatically.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes in every industry

Audience

Publishers that want to increase audience engagement

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19.00/month
Basic - $15 per month
Professional - $39 per month
Business - $199 per month
Enterprise - price on request
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 2.5 / 5
features 2.5 / 5
design 2.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • You can write comments that is moderated by Artificial Intelligence. Some dummy comments gets published right away.
  • Nothing, quite frankly. There is no balance, no rhyme or reason for why comments are kept or censored.

Cons

  • Most of the comments are filtered by AI and you end up with frustration.
  • 1) Uses "bots" to screen comments, but the bots make huge mistakes in that appropriate comments are censored. 2) Fails seriously to delete and monitor people who make vulgar remarks, people who even use graphics with the middle finger, those who are supposed to be deleted. 3) Anyone who is alive in this outfit must not be able to speak English, or understand English, they can't read more than one or two sentences at a time. 4) What Vuukle does is more harassment than keep a forum from devolving into fighting matches and vulgar comments.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Lumin Creative
Founded: 2007
Spain
www.answerbase.com

Company Information

Vuukle
Founded: 2012
United States
vuukle.com

Alternatives

Alternatives

Answerbase

Answerbase

Lumin Creative
IntenseDebate

IntenseDebate

Automattic

Categories

Community Supported
Content Management Supported
Content Marketing Supported
Customer Service Supported
eCommerce Supported
Q&A Platforms Supported

Categories

Audience Response Supported
Community Supported

Community Features

Content Management Supported
Content Moderation Supported
Discussions / Forums Supported
Event Management Not Supported
Group Management Supported
Ideation / Crowdsourcing Not Supported
Member Directory Supported
Membership Management Supported
Social Media Management Supported
Website Management Supported
White Label Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Supported
Content Syndication Supported
Feedback Collection Supported
Gamification Supported
Live Chat Not Supported
Video Content Supported

Content Management Features

Audio Content Supported
Customizable Templates Supported
Document Indexing Supported
E-forms Supported
Full Text Search Supported
Image Editor Supported
SEO Management Supported
Text Editor Supported
Version Control Supported
Video Content Supported
Website Management Supported

Content Marketing Features

Audience Targeting Not Supported
Brand Management Not Supported
Campaign Management Not Supported
Categorization / Grouping Supported
Conversion Tracking Not Supported
Distribution Management Not Supported
Editorial Calendar Not Supported
Multi-Channel Publishing Not Supported
Publish Scheduling Not Supported
SEO Management Supported
Social Media Management Not Supported
Video Management Not Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Not Supported
Performance Metrics Not Supported
Queue Management Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

eCommerce Features

Catalog Management Supported
Channel Management Supported
CRM Supported
Customer Accounts Not Supported
Data Security Supported
Email Marketing Not Supported
Inventory Management Not Supported
Kitting Supported
Loyalty Program Not Supported
Mobile Access Supported
Multi-Store Management Supported
Order Management Supported
Product Configurator Not Supported
Promotions Management Not Supported
Returns Management Supported
Reviews Management Supported
SEO Management Supported
Shopping Cart Supported
Templates Supported

Integrations

Confiant Not Supported
Google Ads Not Supported
OpenX Not Supported
WordPress Supported

Integrations

Confiant Supported
Google Ads Supported
OpenX Supported
WordPress Not Supported
Claim Answerbase and update features and information
Claim Answerbase and update features and information
Claim Vuukle and update features and information
Claim Vuukle and update features and information