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About

Our Virtual Receptionists work 24/7 at a fraction of the cost of a full-time receptionist working 40 hours a week. Statistics repeatedly show that there is an 80% chance a caller will not leave a message on a voicemail system and that most will hang up after 5 rings. Many businesses combat this issue by outsourcing traditional telephone reception services. Our professionally trained Customer Service Representatives can answer your phone calls just as you would. They can also transfer calls to your office extensions, mobile phones or take detailed messages and promptly deliver them. Whether you choose to outsource 24/7 or just when needed, we are here for you when you need us. Whether you’re missing revenue generating calls or important customer service calls, missing important phone calls can cost your business money. AnswerFirst’s Customer Service Professionals handle triaging, processing and delivering your emails as well.

About

Get detailed data and real-time reporting. View the number of calls received versus calls answered, as well as average call lengths and total call times. It’s a great tool for assessing productivity and encouraging a healthy work ethic. Hassle-free, reliable and simple to operate. Detailed reports, real-time monitoring, call tracking, and trend data are just a few of the tricks up the sleeve of our TMS. We grow with your business, the system is designed for 3 to 1000+ extensions. Integrate with your own CRM system to create your own digital receptionist and enjoy many more functions that will save your time and resources. 1 extension on 3 different devices. As long as you have internet access, you’ll always be able to stay in touch – allowing you to do better business, anywhere, anytime. We're proud to provide a world-class business phone system that just works. Euphoria is a cloud-based PBX (Private Branch Exchange) telecommunication system.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprises searching for a virtual receptionists solution to offer and optimize their professional customer service

Audience

Companies and sales departments looking for a software solution to improve their communication processes

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$30 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

AnswerFirst
United States
answerfirst.com/virtual-receptionist/

Company Information

Euphoria Telecom
Founded: 2010
South Africa
www.euphoria.co.za/

Alternatives

Alternatives

HoduPBX

HoduPBX

Hodusoft
Davinci

Davinci

Davinci Virtual Office Solutions

Categories

Categories

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Integrations

Freshdesk
Salesforce
ServiceNow
TimeTap
Zendesk
Zoho CRM

Integrations

Freshdesk
Salesforce
ServiceNow
TimeTap
Zendesk
Zoho CRM
Claim AnswerFirst and update features and information
Claim AnswerFirst and update features and information
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Claim Euphoria Telecom and update features and information