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About
Our Virtual Receptionists work 24/7 at a fraction of the cost of a full-time receptionist working 40 hours a week. Statistics repeatedly show that there is an 80% chance a caller will not leave a message on a voicemail system and that most will hang up after 5 rings. Many businesses combat this issue by outsourcing traditional telephone reception services. Our professionally trained Customer Service Representatives can answer your phone calls just as you would. They can also transfer calls to your office extensions, mobile phones or take detailed messages and promptly deliver them. Whether you choose to outsource 24/7 or just when needed, we are here for you when you need us. Whether you’re missing revenue generating calls or important customer service calls, missing important phone calls can cost your business money. AnswerFirst’s Customer Service Professionals handle triaging, processing and delivering your emails as well.
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About
Get detailed data and real-time reporting. View the number of calls received versus calls answered, as well as average call lengths and total call times. It’s a great tool for assessing productivity and encouraging a healthy work ethic. Hassle-free, reliable and simple to operate. Detailed reports, real-time monitoring, call tracking, and trend data are just a few of the tricks up the sleeve of our TMS. We grow with your business, the system is designed for 3 to 1000+ extensions. Integrate with your own CRM system to create your own digital receptionist and enjoy many more functions that will save your time and resources. 1 extension on 3 different devices. As long as you have internet access, you’ll always be able to stay in touch – allowing you to do better business, anywhere, anytime. We're proud to provide a world-class business phone system that just works. Euphoria is a cloud-based PBX (Private Branch Exchange) telecommunication system.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Enterprises searching for a virtual receptionists solution to offer and optimize their professional customer service
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Audience
Companies and sales departments looking for a software solution to improve their communication processes
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$30 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAnswerFirst
United States
answerfirst.com/virtual-receptionist/
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Company InformationEuphoria Telecom
Founded: 2010
South Africa
www.euphoria.co.za/
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Alternatives |
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Categories |
Categories |
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Telephony Features
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP
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Integrations
Freshdesk
Salesforce
ServiceNow
TimeTap
Zendesk
Zoho CRM
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