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About

Keep your business human with 24/7 call answering from a team of real people. Customizable call scripts help you to capture the best opportunities. With over 20 years of experience, our professional virtual receptionists deliver exceptional service on every call. Features: -- People-powered, professional, and friendly customer support. -- 24/7 call answering, live chat support, appointment scheduling, lead qualification, and more. -- Integrate with popular apps and platforms, e.g., Salesforce, Hubspot, and Zoho. -- Best-in-class mobile app to organize prospect and client communications.

About

Our Virtual Receptionists work 24/7 at a fraction of the cost of a full-time receptionist working 40 hours a week. Statistics repeatedly show that there is an 80% chance a caller will not leave a message on a voicemail system and that most will hang up after 5 rings. Many businesses combat this issue by outsourcing traditional telephone reception services. Our professionally trained Customer Service Representatives can answer your phone calls just as you would. They can also transfer calls to your office extensions, mobile phones or take detailed messages and promptly deliver them. Whether you choose to outsource 24/7 or just when needed, we are here for you when you need us. Whether you’re missing revenue generating calls or important customer service calls, missing important phone calls can cost your business money. AnswerFirst’s Customer Service Professionals handle triaging, processing and delivering your emails as well.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses and companies looking for a virtual receptionist solution to improve customer experience

Audience

Enterprises searching for a virtual receptionists solution to offer and optimize their professional customer service

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$30 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

AnswerConnect
United States
www.answerconnect.com

Company Information

AnswerFirst
United States
answerfirst.com/virtual-receptionist/

Alternatives

Alternatives

Davinci

Davinci

Davinci Virtual Office Solutions

Categories

Categories

Integrations

Salesforce
Zendesk
Zoho CRM
Constant Contact
FranConnect
Freshdesk
Freshsales
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Insightly
Keap
QuickBooks Online
ServiceMinder
ServiceNow
Skype
Slack
TimeTap
improveit! 360

Integrations

Salesforce
Zendesk
Zoho CRM
Constant Contact
FranConnect
Freshdesk
Freshsales
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Insightly
Keap
QuickBooks Online
ServiceMinder
ServiceNow
Skype
Slack
TimeTap
improveit! 360
Claim AnswerConnect and update features and information
Claim AnswerConnect and update features and information
Claim AnswerFirst and update features and information
Claim AnswerFirst and update features and information