AnswerChat

AnswerChat

Alpha Media
+
+

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About

With AnswerChat, when a customer visits your website, they can instantly see if someone is available to chat with them. And all they need to do to start a conversation with you is click on the AnswerChat button on your website. They do not need to install any software or download anything new. Plus, if no one is available to chat with your customer, they will automatically be sent to an online email form to easily contact you. When someone wants to chat with you, a new window will open up on your computer (and a telephone sound will be heard if you have a sound card and speakers), showing you the person’s name and what page/screen they are visiting. You can then accept the chat, send the chat to the next operator in queue or a specific operator or your choosing, or send the visitor to an online e-mail form. For archival purposes, AnswerChat allows you to print the chat session to your printer, or copy-and-paste the chat text for use in other applications.

About

Mail250 offers simple tools to help you reach the most active email addresses so that your sender reputation remains intact and more engagement happens on your emails. The real happiness is not when we send, but it is when someone replies to our emails. Keeping this to the core, Mail250 offers content analyzer tools to help you craft the best email subject lines and content to drive better engagement rates. Mail250 uses its homegrown i-MTA engine to keep itself updated with recent changes to global anti-spam and email delivery policies. Just keep sending without worrying about speed and email throttling issues – Smart delivery default activated. Numbers are good, but converting those to actionable is what matters. Mail250 share simple metrics and insights which can help troubleshoot what went wrong with your email campaigns. We’re profitable, privately owned, and there in the industry for a long. Long? Yes, you heard correctly!

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses and companies requiring a customer support tool and website chat program

Audience

Companies and businesses searching for a solution to simplify their email marketing operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19.95 per month
Free Version Not Supported
Free Trial Supported

Pricing

$20 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Alpha Media
United States
www.alphamedia.net/products/ac/v20/index.htm

Company Information

Mail250
Founded: 2013
India
mail250.com

Alternatives

Fondesk

Fondesk

Unieke Software Solutions

Alternatives

Checkpoint Anti-Spam and Email Security

Checkpoint Anti-Spam and Email Security

Check Point Software Technologies
PerfectMail

PerfectMail

XPMsoftware
Proxmox Mail Gateway

Proxmox Mail Gateway

Proxmox Server Solutions

Categories

Customer Service Supported

Categories

Email Marketing Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Integrations

No info available.

Integrations

No info available.
Claim AnswerChat and update features and information
Claim AnswerChat and update features and information
Claim Mail250 and update features and information
Claim Mail250 and update features and information