AnswerChat

AnswerChat

Alpha Media
+
+

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About

With AnswerChat, when a customer visits your website, they can instantly see if someone is available to chat with them. And all they need to do to start a conversation with you is click on the AnswerChat button on your website. They do not need to install any software or download anything new. Plus, if no one is available to chat with your customer, they will automatically be sent to an online email form to easily contact you. When someone wants to chat with you, a new window will open up on your computer (and a telephone sound will be heard if you have a sound card and speakers), showing you the person’s name and what page/screen they are visiting. You can then accept the chat, send the chat to the next operator in queue or a specific operator or your choosing, or send the visitor to an online e-mail form. For archival purposes, AnswerChat allows you to print the chat session to your printer, or copy-and-paste the chat text for use in other applications.

About

ArrowChat lets your users text and video chat with each other. Install chat in minutes on top of any existing website. ArrowChat is a self-hosted live chat software based on PHP script and jQuery. It's running at the bottom of our page, take a look! Our chat will automatically log in your website users when they log into your site. No extra coding! Usernames are retrieved and displayed with full support for other languages in UTF-8. ArrowChat will get a user's profile link and conveniently provide the link for other users. Our chat software will automagically determine the avatar system and display a user's avatar. The online list of users will update as a user adds and removes friends from their list. From our admin panel, you can restrict features within ArrowChat based on a user's group. ArrowChat includes a version tailored specifically for mobile devices. A user visiting your site on a mobile device will be able to pop-up the chat right within your page.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses and companies requiring a customer support tool and website chat program

Audience

Brands, companies, and website managers looking for a solution to add chat and video to their site

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19.95 per month
Free Version Not Supported
Free Trial Supported

Pricing

$45 one-time payment
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Alpha Media
United States
www.alphamedia.net/products/ac/v20/index.htm

Company Information

ArrowChat
United States
www.arrowchat.com

Alternatives

Fondesk

Fondesk

Unieke Software Solutions

Alternatives

storagement

storagement

Dr. Brunthaler IITech

Categories

Customer Service Supported

Categories

Live Chat Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Integrations

CodeIgniter Not Supported
DataLife Engine (DLE) Not Supported
Drupal Not Supported
Elgg Not Supported
ExpressionEngine Not Supported
ILIAS Not Supported
Jamroom Not Supported
Jcow Not Supported
Joomla! Not Supported
MediaWiki Not Supported
Offiria Not Supported
SkaDate Software Not Supported
SocialEngine Not Supported
SocialScript Not Supported
WordPress Not Supported
XenForo Not Supported
phpBB Not Supported
phpFox Not Supported
vBulletin Not Supported

Integrations

CodeIgniter Supported
DataLife Engine (DLE) Supported
Drupal Supported
Elgg Supported
ExpressionEngine Supported
ILIAS Supported
Jamroom Supported
Jcow Supported
Joomla! Supported
MediaWiki Supported
Offiria Supported
SkaDate Software Supported
SocialEngine Supported
SocialScript Supported
WordPress Supported
XenForo Supported
phpBB Supported
phpFox Supported
vBulletin Supported
Claim AnswerChat and update features and information
Claim AnswerChat and update features and information
Claim ArrowChat and update features and information
Claim ArrowChat and update features and information