Astoria

Astoria

Astoria Software
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About

Building a community forum fosters customer engagement, improves customer experience & promotes peer-to-peer knowledge sharing. A community forum fosters customer engagement, improves customer experience & promotes peer-to-peer knowledge sharing. Use a community forum to crowd-source support. Easy-to-discover discussion threads on common queries can deflect a lot of support tickets. Discussion threads in the community are packed with relevant keywords, questions & content, frequently searched by your target group. Community forum is a powerful platform to harness the knowledge of crowd & acts as the crowd-sourced knowledge hub. A community that intersects your business goals with customer interests, becomes a powerful platform to capture relevant traffic & engage prospective customers. Easy to discover discussion threads deflects a lot of support tickets from your call centre as well as, provide you with deep & holistic insights on major pain points & needs of your customers.

About

When customers choose the Astoria platform, they get more than the sum of its many features and capabilities. Customers also acquire Astoria Software as a partner that supports and guides customers as they embrace the paradigm shift of structured content creation, curation, translation, and distribution. We hold regular meetings with each Astoria Software customer. We discuss any open support cases, talk through your ideas to improve your team’s efficiency and productivity, and listen to your suggestions for improving the Astoria platform. These meetings become a forum for uncovering the best practices that lead you to success in implementing XML-based authoring and help us deliver the best possible solution for XML content management.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses in search of a modern, engaging and elegant forum software solution

Audience

Anyone looking for an XML-based document platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$60 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

AnswerCart
India
www.answercart.com

Company Information

Astoria Software
United States
www.astoriasoftware.com

Alternatives

Alternatives

adoc Studio

adoc Studio

ProjectWizards GmbH
PanKM

PanKM

PanApps
XDocs DITA CCMS

XDocs DITA CCMS

Bluestream
PeerBoard

PeerBoard

Circles Collective
SCHEMA ST4

SCHEMA ST4

SCHEMA Group

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Content Management Features

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Document Management Features

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Integrations

Ingeniux

Integrations

Ingeniux
Claim AnswerCart and update features and information
Claim AnswerCart and update features and information
Claim Astoria and update features and information
Claim Astoria and update features and information