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About

Answer360 offers a wide range of enterprise-grade telecommunication solutions to small and medium businesses, educational institutions and intermediate enterprises. From Hosted Voice over IP (VoIP) phone service and unified communications to cloud-based voice software, our solutions are efficient, reliable, easy to use, and budget-friendly. We are your phone system and phone service, combined! Answer360 is streamlining the transformation of operational communication in today’s complex business environment. Our goal is simple to help businesses with the decisions and the management of their key communication processes. Answer360 connects people in new and innovative ways while cutting costs and improving efficiency, all with our trusted and dependable cloud storage solution. Answer360 is built to be fully future-proof and scalable. We customize our solutions to fit your business needs.

About

Intulse is a business VoIP provider offering hosted/cloud VoIP services for businesses. Managed VOIP phone systems with speed, flexibility, and more for small & large businesses in the USA. Intulse was founded in 2015 to help businesses that were stuck using old communication systems that only did a little but cost a whole lot find a better solution to meet their needs. Intulse’s VoIP UCaaS (Unified Communication as a Service) solutions are designed to increase productivity through the Intulse App, CRM integration (ex. Salesforce & HubSpot), softphones, time-based routing, virtual receptionists, customized greetings, unlimited extensions, and more. Customers who choose Intulse as their cloud VoIP provider get the power of a feature-rich system that can be customized to best-fit how they do business. Intulse’s communications specialists work closely to help select and implement features to ensure each business gets the most out of their system and service.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Small and medium businesses looking for an enterprise-grade telecommunication solution

Audience

Insurance, Financial Services, Churches, Not for Profit Organizations, Small & Mid-Sized Businesses, Private Schools, Call Centers, Multi-site Organizations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$26.00/month/user
Pricing is based on the number of users on the system. 2-4 users would pay a higher per/user rate than 25-50.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.8 / 5
support 4.8 / 5

Pros from Real Users

Pros

  • Customer service is always very responsive and courteous. We use Intulse for our VoIP service, and on those rare occasions we do have problems, they are quick to help us through.
  • Intulse truly listens to their customers and brings a solution to meet their needs in an expedient way. They worked closely with us from start to finish to provide a product that we are very satisfied with. If an issue arises or we need some technical assistance, they respond promptly and resolve the issue immediately. We would highly recommend them.
  • We have two offices separated by about 60 miles. So we moved to a VoIP service years ago so we could have all lines answered by one receptionist. The concept was great. The technology was okay. The service was ... well, horrible. We switched to Intulse about 6 or 7 months ago and they have been FANTASTIC! The technology is far better & the service has been phenomenal. We also love their app as it allows us to make & receive calls from our cell phones without having to reveal to clients our personal cell numbers. Can't speak highly enough of the folks at Intulse! ... They also integrate with our database so we can easily see who called what client & what client called us on what date. The texting integration is also fantastic.
  • - The phone service is consistent and our sound quality is very clear. - The dashboard is so helpful to transfer calls and see which team members are available. - The call reporting is so helpful at the end of the day to see all the calls and listen to the recordings. - It's very convenient to fax directly from the dashboard.
  • 1. More flexible than traditional on-premise phone systems. 2. Works well in a multi-location / home office environment. 3. Cloud-managed. 4. Customers never receive a busy signal. 5. Able to port over existing phone numbers.
  • The Intulse dashboard is robust and user-friendly. Support is quick, thorough, and friendly. This phone system, user interface, and the service provided have made our work more efficient.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Answer360
Founded: 2003
United States
www.answer360.com

Company Information

Intulse
Founded: 2015
United States
intulse.com/business-phone-systems/

Alternatives

Alternatives

Slingshot

Slingshot

dgNetrix Communications
magicJack

magicJack

magicJack Vocaltec

Categories

Telephony Supported

Categories

Business VoIP Supported
Softphone Supported
Telephony Supported

Telephony Features

Auto-Dialer Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Not Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Softphone Features

Audio / Video Conferencing Supported
Call Logging Supported
Call Recording Supported
Call Transfer Supported
Caller Identification Supported
Chat / Messaging Supported
Contact Management Not Supported
Fax Management Supported

Integrations

Elexio Not Supported
Global Relay Not Supported
HubSpot CRM Not Supported
HubSpot Content Hub Not Supported
HubSpot Customer Platform Not Supported
Koble Not Supported
Microsoft Dynamics 365 Not Supported
NextAgency for Health & Life Insurance Not Supported
OneSecure Technology Not Supported
Pipedrive Not Supported
Pushpay Not Supported
QQCatalyst Not Supported
Redtail CRM Not Supported
Rock RMS Not Supported
Salesforce Not Supported
SuiteCRM Not Supported
Survey Rocket Not Supported
Wealthbox Not Supported
Zapier Not Supported
Zoho CRM Not Supported

Integrations

Elexio Supported
Global Relay Supported
HubSpot CRM Supported
HubSpot Content Hub Supported
HubSpot Customer Platform Supported
Koble Supported
Microsoft Dynamics 365 Supported
NextAgency for Health & Life Insurance Supported
OneSecure Technology Supported
Pipedrive Supported
Pushpay Supported
QQCatalyst Supported
Redtail CRM Supported
Rock RMS Supported
Salesforce Supported
SuiteCRM Supported
Survey Rocket Supported
Wealthbox Supported
Zapier Supported
Zoho CRM Supported
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