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About

Overcome the biggest challenges impacting remote contact center teams and deliver best-in-class sales and CX. Focused, engaged frontline teams start every day connected to the personalized data, actions and behaviors that enable world-class sales and service - pushing them towards excellence and away from the exit. Frontline leaders are supercharged by data-driven actions that guide their teams towards optimal performance, enabling the coverage of more associates and customers, without the additional costly leader expenses. Power high-performing frontline teams with adaptive personas that model your operation's top frontline associates and managers - revealing the winning actions, behaviors and patterns hidden in your operational big data. As associates, leaders and teams achieve higher sales, better service and offer superior experiences, their winning actions are shared across the enterprise - scaling the positive impact experienced by high performing teams.

About

A new generation of employee listening tools. Translate employee feedback into truly actionable insights to drive business agility across your entire organization. Beaconforce is a deep listening tool that embraces a scientifically proven occupational psychology to understand workforce sentiments in real time and, through Artificial Intelligence, transform data into insights and insights into action. A scientific way to cut through the noise and give team leaders, managers and executives answers that will help steer your company in the right direction. Our clients use Beaconforce to proactively remove performance roadblocks. Empower your frontline managers to be catalysts for change by helping them keep a pulse on their people’s drivers and understand when and where action is needed. Leaders think they understand their people, most don’t. Beaconforce has redesigned the way we collect employee feedback by making it easily accessible and actionable.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Businesses in need to improve performance with a Sales Performance Management platform

Audience

Organizations in need of a solution to turn employee feedback into actionable business insights

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

AmplifAI
Founded: 2014
United States
www.amplifai.com

Company Information

Beaconforce
Founded: 2017
United States
beaconforce.com/home/

Alternatives

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Alternatives

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TalentPulse

Retensa
Hive

Hive

Hive HR
TalentBank

TalentBank

United States

Categories

Categories

Integrations

Amazon Connect Supported
Clarabridge Supported
Cogito Supported
DealerSocket Supported
Five9 Supported
Genesys Cloud CX Supported
Google Cloud Platform Supported
Hg Mercury CRM Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
NiCE CXone Mpower Supported
NiCE Employee Engagement Manager (EEM) Supported
Oracle Cloud Infrastructure Supported
SAP CRM Supported
Salesforce Supported
ServiceNow Supported
SurveyMonkey Supported
Tableau Supported
Twilio Supported
Zendesk Supported

Integrations

Amazon Connect Not Supported
Clarabridge Not Supported
Cogito Not Supported
DealerSocket Not Supported
Five9 Not Supported
Genesys Cloud CX Not Supported
Google Cloud Platform Not Supported
Hg Mercury CRM Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
NiCE CXone Mpower Not Supported
NiCE Employee Engagement Manager (EEM) Not Supported
Oracle Cloud Infrastructure Not Supported
SAP CRM Not Supported
Salesforce Not Supported
ServiceNow Not Supported
SurveyMonkey Not Supported
Tableau Not Supported
Twilio Not Supported
Zendesk Not Supported
Claim AmplifAI and update features and information
Claim AmplifAI and update features and information
Claim Beaconforce and update features and information
Claim Beaconforce and update features and information