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About

Overcome the biggest challenges impacting remote contact center teams and deliver best-in-class sales and CX. Focused, engaged frontline teams start every day connected to the personalized data, actions and behaviors that enable world-class sales and service - pushing them towards excellence and away from the exit. Frontline leaders are supercharged by data-driven actions that guide their teams towards optimal performance, enabling the coverage of more associates and customers, without the additional costly leader expenses. Power high-performing frontline teams with adaptive personas that model your operation's top frontline associates and managers - revealing the winning actions, behaviors and patterns hidden in your operational big data. As associates, leaders and teams achieve higher sales, better service and offer superior experiences, their winning actions are shared across the enterprise - scaling the positive impact experienced by high performing teams.

About

A new generation of employee listening tools. Translate employee feedback into truly actionable insights to drive business agility across your entire organization. Beaconforce is a deep listening tool that embraces a scientifically proven occupational psychology to understand workforce sentiments in real time and, through Artificial Intelligence, transform data into insights and insights into action. A scientific way to cut through the noise and give team leaders, managers and executives answers that will help steer your company in the right direction. Our clients use Beaconforce to proactively remove performance roadblocks. Empower your frontline managers to be catalysts for change by helping them keep a pulse on their people’s drivers and understand when and where action is needed. Leaders think they understand their people, most don’t. Beaconforce has redesigned the way we collect employee feedback by making it easily accessible and actionable.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses in need to improve performance with a Sales Performance Management platform

Audience

Organizations in need of a solution to turn employee feedback into actionable business insights

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

AmplifAI
Founded: 2014
United States
www.amplifai.com

Company Information

Beaconforce
Founded: 2017
United States
beaconforce.com/home/

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Categories

Categories

Integrations

Amazon Connect
Clarabridge
Cogito
DealerSocket
Five9
Genesys Cloud CX
Google Cloud Platform
HubSpot CRM
HubSpot Customer Platform
NiCE CXone Mpower
NiCE Employee Engagement Manager (EEM)
Oracle Cloud Infrastructure
SAP CRM
Salesforce
ServiceNow
SurveyMonkey
Tableau
Twilio
Workday Extend
Zendesk

Integrations

Amazon Connect
Clarabridge
Cogito
DealerSocket
Five9
Genesys Cloud CX
Google Cloud Platform
HubSpot CRM
HubSpot Customer Platform
NiCE CXone Mpower
NiCE Employee Engagement Manager (EEM)
Oracle Cloud Infrastructure
SAP CRM
Salesforce
ServiceNow
SurveyMonkey
Tableau
Twilio
Workday Extend
Zendesk
Claim AmplifAI and update features and information
Claim AmplifAI and update features and information
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Claim Beaconforce and update features and information