CollectX

CollectX

Code First IT Hub
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About

Bad debts do not necessarily mean bad customers! These should be addressed in the most efficient and effective way to balance collection and retention. Acquisition costs can increase. So you should carefully select collection actions to keep retention rates high. The Cost of Collection does not need to be high in order for you to obtain maximum collection results! Allows for automated decision and process flows in every step of the collections cycle: soft, middle, hard and legal collection. Automation of collections: automatically sending SMS, e-mail, making voice calls or mailing print letters. Automation of a delinquent account routing between different collection process participants. Automation of every-day tasks of collection officers due to the set of specialized customizable web-based workplaces. Ability to assign roles and responsibilities to various stakeholders in the collections process and hierarchy.

About

CollectX is a debt-collection and call-center CRM for teams handling collection workflows. It provides role-based modules for administrators, managers, tele-callers, field team leads, and back-office staff. Call-center tools include manual, auto, power and IVR calling, call recordings, dashboards, MIS reporting, feedback forms, and pickup generation. Field operations include customer address navigation, visit and calling history, contact details, team tracking, visit feedback, and WhatsApp sharing. Back-office functions cover semi-automated distribution, reminders, employee lifecycle processes, attendance, incentives, payroll, petty cash, assets, and report exports. Managers can monitor activity through dashboards and live field tracking; the system also generates liner PDFs, client ID cards, and biodata. Plans are priced by team size rather than per user, with tiers for teams up to 20, 50, 100, and unlimited users.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Anyone looking for a debt collection process management platform

Audience

Debt Collection Agencies

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

₹9,000/month
Basic: ₹9,000/month for up to 20 users; Professional: ₹17,000/month for up to 50 users; Enterprise: ₹28,000/month for up to 100 users; Premium: ₹44,000/month for unlimited users. Pay six months and get one month free, or pay 12 months and get three months free. Taxes extra where applicable.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Scorto
Founded: 2001
United States
www.scorto.com

Company Information

Code First IT Hub
Founded: 1992
India
www.codefirstithub.com

Alternatives

Debtcol Pro

Debtcol Pro

Legal Interact

Alternatives

AroTRON

AroTRON

Cententia
CyberCollect

CyberCollect

CyberCollect Software Solutions
ENCollect

ENCollect

Enterprise Tiger
Juris Collect

Juris Collect

Juris Technologies
DialerAI

DialerAI

Star2Billing S.L. (ESB65173742)

Categories

Debt Collection Supported

Categories

Debt Collection Supported

Debt Collection Features

Agency Management Supported
Auto Dialer Not Supported
Automated Notices Supported
Callback Scheduling Supported
Client Management Supported
Commission Management Supported
Compliance Management Supported
Contact Management Supported
Credit Bureau Reporting Supported
In-House Collections Not Supported
Payment Plans Supported
Transaction Management Supported

Integrations

WhatsApp Not Supported

Integrations

WhatsApp Supported
Claim Ample Collection and update features and information
Claim Ample Collection and update features and information
Claim CollectX and update features and information
Claim CollectX and update features and information