Amiko

Amiko

Rivero
Mindgate Merchant Management

Mindgate Merchant Management

Mindgate Solutions
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About

The first fully digital solution that covers the entire dispute process from cardholder communication, over merchant collaboration to Mastercom & VROL dispute and arbitration handling. A virtual fraud & dispute agent, with expert curated chatbot skills covering both potential fraud and all types of dispute conversations in your app or portal. Digital case handling unlocks unseen levels of process automation (from case creation, over-merchant collaboration & fraud reporting to bulk operations) for maximum efficiency. With data pre-filling and validation, agent handling mistakes are eliminated, and our smart deadline calculation and case prioritization ensure no deadlines are missed. Replace all your existing dispute tools or expensive outsourcing services with Amiko. Reach 10x efficiency gains with Amiko and set your dispute write-off limits to zero. Reduce the complexity of fraud & dispute handling substantially and make onboarding new agents easy.

About

The Merchant Management Platform is an end-to-end solution designed for acquiring banks and financial institutions to manage their full merchant lifecycle, from onboarding and configuration to hierarchy management, settlements, reconciliation, and dispute handling. It supports merchant servicing across both physical stores and online/app-based environments, enabling banks to handle dynamic routing, settlement/payout flows, fees and charges, and merchant-specific business parameters. It provides merchant and sub-merchant portals, including self-onboarding, transaction tracking, QR-generation, refund processing, alerts, and real-time funds sweep-in. With multiple acquiring interfaces (mobile, web, kiosk, POS, PC-POS, APIs), support for varied transaction methods and identities (cards, mobile devices, virtual addresses, national ID, QR, bulk payments, and H2H), and full MIS/reporting capabilities, it helps banks onboard more merchants with minimal operational overhead.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprise organizations looking for a solution to manage their fraud recovery and disputes processes

Audience

Banks, payment acquirers and financial institutions wanting a tool to modernize their merchant-acquisition and portfolio management operations with a unified, digital platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Rivero
Switzerland
rivero.tech/amiko

Company Information

Mindgate Solutions
Founded: 2008
India
www.mindgate.solutions/product/retail-payments/merchant-management/

Alternatives

Alternatives

Privvy ISO CRM

Privvy ISO CRM

Defyne Payments

Categories

Categories

Integrations

Ethoca
Verifi

Integrations

Ethoca
Verifi
Claim Amiko and update features and information
Claim Amiko and update features and information
Claim Mindgate Merchant Management and update features and information
Claim Mindgate Merchant Management and update features and information