Amiko

Amiko

Rivero
+
+

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About

The first fully digital solution that covers the entire dispute process from cardholder communication, over merchant collaboration to Mastercom & VROL dispute and arbitration handling. A virtual fraud & dispute agent, with expert curated chatbot skills covering both potential fraud and all types of dispute conversations in your app or portal. Digital case handling unlocks unseen levels of process automation (from case creation, over-merchant collaboration & fraud reporting to bulk operations) for maximum efficiency. With data pre-filling and validation, agent handling mistakes are eliminated, and our smart deadline calculation and case prioritization ensure no deadlines are missed. Replace all your existing dispute tools or expensive outsourcing services with Amiko. Reach 10x efficiency gains with Amiko and set your dispute write-off limits to zero. Reduce the complexity of fraud & dispute handling substantially and make onboarding new agents easy.

About

MidMetrics™ brings clarity to chargeback management for enterprises by integrating chargeback prevention, dispute resolution and analytics in a single platform. Monitor and report on all of your chargeback activity in one place. Stop building spreadsheets! Quickly view and respond to all chargebacks and prevention alerts in one place. Eliminate the guesswork! Accurately pinpoint what's driving chargebacks up and monitor and track performance of all merchant accounts. No more logging into multiple portals or waiting for monthly reports! Access real-time chargeback and merchant account reporting. All of the chargeback services, software and support your business needs. Tools and insights for managing chargebacks, protecting merchant accounts and minimizing revenue loss. Automatically pulls in chargeback and alert details from your providers. Stop logging into multiple portals. Consolidates all your chargeback data. Pinpoint and address vulnerabilities that are driving your chargebacks up

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprise organizations looking for a solution to manage their fraud recovery and disputes processes

Audience

Merchants and ISOs that need a chargeback management solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Rivero
Switzerland
rivero.tech/amiko

Company Information

MidMetrics
Founded: 2019
United States
www.midmetrics.com

Alternatives

Alternatives

Categories

Categories

Chargeback Management Features

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Integrations

Ethoca
Verifi

Integrations

Ethoca
Verifi
Claim Amiko and update features and information
Claim Amiko and update features and information
Claim MidMetrics and update features and information
Claim MidMetrics and update features and information