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About

Amazon WorkSpaces is a managed, secure Desktop-as-a-Service (DaaS) solution. You can use Amazon WorkSpaces to provision either Windows or Linux desktops in just a few minutes and quickly scale to provide thousands of desktops to workers across the globe. You can pay either monthly or hourly, just for the WorkSpaces you launch, which helps you save money when compared to traditional desktops and on-premises VDI solutions. Amazon WorkSpaces helps you eliminate the complexity in managing hardware inventory, OS versions and patches, and Virtual Desktop Infrastructure (VDI), which helps simplify your desktop delivery strategy. With Amazon WorkSpaces, your users get a fast, responsive desktop of their choice that they can access anywhere, anytime, from any supported device. Enable contact center agents to work from anywhere with a secure, easy-to-use agent experience. Let contact center agents work from anywhere.

About

Azure Virtual Desktop (formerly Windows Virtual Desktop) is a comprehensive desktop and app virtualization service running in the cloud. It’s the only virtual desktop infrastructure (VDI) that delivers simplified management, multi-session Windows 10, optimizations for Microsoft 365 Apps for enterprise, and support for Remote Desktop Services (RDS) environments. Deploy and scale your Windows desktops and apps on Azure in minutes, and get built-in security and compliance features. Bring your own device (BYOD) and access your desktop and applications over the internet using an Azure Virtual Desktop client such as Windows, Mac, iOS, Android, or HTML5. Choose the right Azure virtual machine (VM) to optimize performance and leverage the Windows 10 and Windows 11 multi-session advantage on Azure to run multiple concurrent user sessions and save costs.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Businesses of all sizes that need a virtual desktop and VDI solution

Audience

IT teams, IT professionals and application developers searching for a powerful Application Virtualization solution, as well as individual users

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 4.0 / 5
design 5.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.3 / 5
features 5.0 / 5
design 4.7 / 5
support 4.3 / 5

Pros & Cons from Real Users

Pros

  • The Workspace has never gone down or dropped a connection. The client to connect is more secure than most remote desktop services. Solid performance - no lag or performance spikes.

Cons

  • The initial configuration of a Workspace must be done by an administrator. Limited expansion from one Workspace to a small network.

Pros & Cons from Real Users

Pros

  • Its seamless integration with Microsoft ecosystem ensures a familiar environment for users already using Microsoft 365 services.
  • The flexibility it offers in accessing desktop environments from anywhere, at any time has proved to be a game changer for us. The scalability is impressive allowing our team to adapt seamlessly to changing workloads. Also the centralized management simplifies administrative tasks.
  • Simplified management, secured and fast logon. You can restrict who should have access to applications.

Cons

  • It is a powerful solution but there are some considerations like the initial setup & configuration may require expertise in cloud services & virtualization.
  • While Azure virtual desktop is a robust solution, the initial setup & collaboration can be a bit complex. It required careful planning & expertise. Additionally the cost structure, while competitive, may pose challenges for organizations with budget constraints, not for us but for small/medium enterprises.
  • Requires experience to setup. Aside that the solution is amazing. For organization of all sizes and businesses..

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Amazon
Founded: 1994
United States
aws.amazon.com/workspaces/

Company Information

Microsoft
Founded: 1975
United States
azure.microsoft.com/en-us/services/virtual-desktop/

Alternatives

Kasm Workspaces

Kasm Workspaces

Kasm Technologies

Alternatives

Kasm Workspaces

Kasm Workspaces

Kasm Technologies
Amazon EC2

Amazon EC2

Amazon
Parallels RAS

Parallels RAS

Parallels
V2 Cloud

V2 Cloud

V2 Cloud Solutions
Citrix DaaS

Citrix DaaS

Cloud Software Group
Citrix DaaS

Citrix DaaS

Cloud Software Group

Categories

Categories

Remote Desktop Features

Chat Not Supported
Cross-Platform Access Not Supported
File Transfer Supported
Group View Not Supported
Mobile Device Access Supported
Multi Monitor Support Not Supported
Record Remote Sessions Not Supported
Remote Print Not Supported
Remote Wake Not Supported
User Management Not Supported

Virtual Desktop (VDI) Features

Desktop-as-a-Service Supported
Load Balancing Not Supported
Multi-Device Support Supported
Multi-Factor Authentication Supported
Permissions / Access Controls Not Supported
Self Service Portal Not Supported
Third Party Integration Supported

Application Virtualization Features

Conflict Prevention Supported
Cross-Platform Support Not Supported
Dashboard Supported
Debugging Supported
Incident Management Supported
Legacy App Support Supported
Memory Protection Supported
Multiple App Instances Supported

Integrations

Liquidware Supported
Numecent Cloudpager Supported
W2 Mate Supported
eG Enterprise Supported
AWS App Mesh Supported
AWS Marketplace Supported
Amazon Web Services (AWS) Supported
Azure Confidential Computing Not Supported
Devolutions Remote Desktop Manager Not Supported
FortiSandbox Supported
Hydra by Login VSI Not Supported
IBM Personal Communications (PCOMM) Not Supported
Microsoft 365 Not Supported
Microsoft Azure Not Supported
Omnissa Horizon Cloud Service Not Supported
Parallels RAS Not Supported
Rocketbot Supported
Stratodesk NoTouch Not Supported
TeamViewer DEX Not Supported
vDesk.works Not Supported

Integrations

Liquidware Supported
Numecent Cloudpager Supported
W2 Mate Supported
eG Enterprise Supported
AWS App Mesh Not Supported
AWS Marketplace Not Supported
Amazon Web Services (AWS) Not Supported
Azure Confidential Computing Supported
Devolutions Remote Desktop Manager Supported
FortiSandbox Not Supported
Hydra by Login VSI Supported
IBM Personal Communications (PCOMM) Supported
Microsoft 365 Supported
Microsoft Azure Supported
Omnissa Horizon Cloud Service Supported
Parallels RAS Supported
Rocketbot Not Supported
Stratodesk NoTouch Supported
TeamViewer DEX Supported
vDesk.works Supported
Claim Amazon WorkSpaces and update features and information
Claim Amazon WorkSpaces and update features and information
Claim Azure Virtual Desktop and update features and information
Claim Azure Virtual Desktop and update features and information