Amazon Lex

Amazon Lex

Amazon
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About

Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). With Amazon Lex, you can build bots to increase contact center productivity, automate simple tasks, and drive operational efficiencies across the enterprise. As a fully managed service, Amazon Lex scales automatically, so you don’t need to worry about managing infrastructure.

About

Tevatel started with a simple idea. Businesses should not have to struggle to communicate with their own customers. Today the platform handles over 2 million calls every day across 50 countries, serving more than 2000 enterprise customers in industries ranging from banking and healthcare to retail and logistics. Every product Tevatel builds, from AI voice agents and chatbots to contact center software and WhatsApp Business API, is designed to make customer communication faster, smarter, and more reliable for businesses that cannot afford to get it wrong.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations that want to build a powerful chatbot

Audience

Small and medium-sized businesses, large enterprises, customer support teams, e-commerce, real estate, healthcare, education

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

Depends on usage
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Amazon
Founded: 1994
United States
aws.amazon.com/lex/

Company Information

Tevatel
Founded: 2018
India
tevatel.com

Alternatives

Alternatives

Dialogflow

Dialogflow

Google

Categories

Categories

Chatbot Supported
Voice Bot Supported

Integrations

AWS AI Services Supported
AWS Lambda Supported
Adobe Marketo Engage Supported
Amazon DynamoDB Supported
Amazon Web Services (AWS) Supported
Dimension Labs Supported
Facebook Supported
Facebook Messenger Supported
HelpNow Agentic AI Platform Supported
HubSpot CRM Supported
Microsoft Dynamics 365 Supported
Operata Supported
PubNub Supported
Quickwork Supported
Rapport Supported
Salesforce Supported
Slack Supported
Smart IVR Supported
Stackreaction Supported
UneeQ Supported

Integrations

AWS AI Services Not Supported
AWS Lambda Not Supported
Adobe Marketo Engage Not Supported
Amazon DynamoDB Not Supported
Amazon Web Services (AWS) Not Supported
Dimension Labs Not Supported
Facebook Not Supported
Facebook Messenger Not Supported
HelpNow Agentic AI Platform Not Supported
HubSpot CRM Not Supported
Microsoft Dynamics 365 Not Supported
Operata Not Supported
PubNub Not Supported
Quickwork Not Supported
Rapport Not Supported
Salesforce Not Supported
Slack Not Supported
Smart IVR Not Supported
Stackreaction Not Supported
UneeQ Not Supported
Claim Amazon Lex and update features and information
Claim Amazon Lex and update features and information
Claim Tevatel and update features and information
Claim Tevatel and update features and information