Audience
Small and medium-sized businesses, large enterprises, customer support teams, e-commerce, real estate, healthcare, education
About Tevatel
Tevatel started with a simple idea. Businesses should not have to struggle to communicate with their own customers.
Today the platform handles over 2 million calls every day across 50 countries, serving more than 2000 enterprise customers in industries ranging from banking and healthcare to retail and logistics.
Every product Tevatel builds, from AI voice agents and chatbots to contact center software and WhatsApp Business API, is designed to make customer communication faster, smarter, and more reliable for businesses that cannot afford to get it wrong.
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Company Information
Tevatel
Founded: 2018
India
tevatel.com
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