Amazon Lex

Amazon Lex

Amazon
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About

Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). With Amazon Lex, you can build bots to increase contact center productivity, automate simple tasks, and drive operational efficiencies across the enterprise. As a fully managed service, Amazon Lex scales automatically, so you don’t need to worry about managing infrastructure.

About

Marsview APIs are trusted by thousands of developers and CX teams who are integrating conversation intelligence in voice, video, and chat-driven applications. Together we can shape the future of conversation in the digital world. Let's jointly move your business forward by leading innovation to deliver world-class conversational intelligence and analytics to our customers. Intelligent virtual agents execute tasks and handle questions with a human-like conversational experience. Automatically detect intents to provide in-call assistance, on-screen actions, call disposition, and summarize call notes. Automatically generate actionable insights from 100% of customer interactions across all channels. Marsview's full suite of language, speech, vision, and empathy APIs help you to rapidly deploy customized AI solutions at scale with high confidence. Return the best matching responses to questions or the next best actions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations that want to build a powerful chatbot

Audience

Developers and CX teams in need of a tool to integrate conversation intelligence in voice, video and chat-driven applications

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Depends on usage
Free Version Not Supported
Free Trial Not Supported

Pricing

$9.99 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Amazon
Founded: 1994
United States
aws.amazon.com/lex/

Company Information

Marsview
United States
marsview.ai/

Alternatives

Alternatives

NeoSound

NeoSound

NeoSound Intelligence
Dialogflow

Dialogflow

Google
Inspeech

Inspeech

Inconcert

Categories

Categories

Content Moderation Supported
Speech Analytics Supported
Speech to Text Supported

Integrations

Amazon Web Services (AWS) Supported
Twilio Supported
AWS App Mesh Supported
Adobe Marketo Engage Supported
Agora Not Supported
Axon Ivy Supported
BotCore Supported
Dimension Labs Supported
Elastic Path Supported
Facebook Supported
Google Cloud Platform Not Supported
HelpNow Agentic AI Platform Supported
HubSpot CRM Supported
Operata Supported
Quickwork Supported
Rapport Supported
Smart IVR Supported
WhosOn Supported
XCALLY Supported
Zoom Not Supported

Integrations

Amazon Web Services (AWS) Supported
Twilio Supported
AWS App Mesh Not Supported
Adobe Marketo Engage Not Supported
Agora Supported
Axon Ivy Not Supported
BotCore Not Supported
Dimension Labs Not Supported
Elastic Path Not Supported
Facebook Not Supported
Google Cloud Platform Supported
HelpNow Agentic AI Platform Not Supported
HubSpot CRM Not Supported
Operata Not Supported
Quickwork Not Supported
Rapport Not Supported
Smart IVR Not Supported
WhosOn Not Supported
XCALLY Not Supported
Zoom Supported
Claim Amazon Lex and update features and information
Claim Amazon Lex and update features and information
Claim Marsview and update features and information
Claim Marsview and update features and information