Amazon DevOps GuruAmazon
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Content Guru stormContent Guru
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Related Products
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About
Amazon DevOps Guru is a machine learning (ML)-powered service designed to make it easy to improve the operational performance and availability of an application. DevOps Guru helps detect behaviors that deviate from normal operating patterns, so you can identify operational errors long before they affect your customers. DevOps Guru uses ML models with information collected over years by Amazon.com and AWS Operational Excellence to identify anomalous application behavior (for example, increased latency, error rates, resource limitations, etc.) and helps detect critical errors that could potentially cause service interruptions. When the DevOps Guru identifies a critical issue, it automatically sends an alert and provides a summary of related anomalies, the likely root cause, and context on when and where the issue occurred.
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About
storm® is the CX platform of choice for enterprises seeking mission-critical CX that is highly scalable and has deep integrations into third-party hardware and software. brain® is Content Guru’s AI orchestration capabilities provide leading automation and human-assist capabilities as well as autonomous and semi-autonomous agentic AI assistants.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
ML-powered cloud operation solution that helps companies to improve application availability
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Audience
Content Guru is a cloud CX platform provider purpose-built for enterprise, regulated, and mission-critical environments. We’re built for organizations where CX is critical, downtime has consequences, and integration, security, and scale are non-negotiable.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$0.0028 per resource per hour
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAmazon
Founded: 1994
United States
aws.amazon.com/es/devops-guru/
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Company InformationContent Guru
Founded: 2005
United Kingdom
www.contentguru.com
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Categories |
Categories |
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Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
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Integrations
AWS AI Services
AWS App Mesh
AWS App2Container
Amazon Web Services (AWS)
Google Cloud Contact Center AI
IBM watsonx Assistant
Operata
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Integrations
AWS AI Services
AWS App Mesh
AWS App2Container
Amazon Web Services (AWS)
Google Cloud Contact Center AI
IBM watsonx Assistant
Operata
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