AlterPoint

AlterPoint

IngiteTech
i-doit

i-doit

i-doit GmbH
+
+

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About

Effectively manage network device configuration and backup. AlterPoint is an on-premise network management tool. Its primary solution is Network Authority Automation, with two optional products: Enterprise CMDB (eCMDB) and Lifecycle. Network Engineers use AlterPoint as an on-premise solution to change the configuration of routers, switches, repeaters, bridges and gateways, as well as to back-up the configuration of devices and create scripts to change configurations and manage security. Customer success is our #1 objective, and that’s why we’ve created the IgniteTech Customer Support Program. The Program offers three service tiers: Platinum, Gold and Standard. IgniteTech’s Platinum Support is the preferred option for our most active and demanding customers, as it contains the widest array of services and the highest prioritization for critical issue resolution. Maximize the return on your investment with IgniteTech’s Consulting Services.

About

i-doit is the CMDB and IT documentation platform for teams that need to know exactly what runs in their IT and how it is connected. Document hardware, software, networks, locations, contracts and licenses in one central, ITIL-compliant database instead of scattered Excel lists. The flexible data model adapts to your processes. The CMDB Explorer visualizes dependencies, so you can assess the impact of outages and changes in seconds. Auto-discovery via JDisc, an open REST API and integrations with Active Directory, monitoring and service desk tools keep your data current. AI-ready: the ChatCMDB add-on (MCP server) lets you query and update CMDB data in natural language. 50+ add-ons cover cabling, licenses, change management and compliance (ISO 27001, NIS-2, GDPR). Run i-doit on-premises or in a GDPR-compliant cloud hosted in Germany. Trusted by 2,000+ organizations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Network engineers looking for a solution to manage their network device configurations

Audience

Developers or IT teams looking for an IT documentation solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$461.02 per year
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Great visualization of locations, devices / apparel and dependencies. Each item can be configured to hold just the information needed.

Cons

  • Setting up individual configurations may take a while but it's highly efficient once it is done.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

IngiteTech
Founded: 2000
United States
ignitetech.com/softwarelibrary/alterpoint

Company Information

i-doit GmbH
Founded: 1996
Germany
www.i-doit.com

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Categories

IT Management Supported
Network Management Supported
Network Monitoring Supported

Categories

CMDB Supported

IT Management Features

Capacity Monitoring Not Supported
Compliance Management Not Supported
Event Logs Not Supported
Hardware Inventory Not Supported
IT Budgeting Not Supported
License Management Not Supported
Patch Management Not Supported
Remote Access Supported
Scheduling Not Supported
Software Inventory Not Supported
User Activity Monitoring Not Supported

CMDB Features

Change Management Supported
Configuration Management Supported
Data Visualization Supported
Device Auto Discovery Not Supported
Impact Management Not Supported
IT Asset Management Not Supported
License Management Supported
Performance Management Not Supported
Relationship Mapping Supported

Integrations

Synoptos Supported
Zammad Not Supported

Integrations

Synoptos Not Supported
Zammad Supported
Claim AlterPoint and update features and information
Claim AlterPoint and update features and information
Claim i-doit and update features and information
Claim i-doit and update features and information