AltekAltek AI AS
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forAtableLunchgate
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Related Products
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About
Altek is the AI inquiry conversion engine for hotels. Most tools in the category answer the guest email. Altek does the work behind the answer.
Its AI email assistant is the most widely used part of the platform. Altek reads each guest email in over 100 languages, pulls live availability, rates and reservation details from Mews, Oracle OPERA Cloud, Visbook/BookVisit or Infor HMS, and prepares both the reply and the operations behind it: reservations created, modified and cancelled, guest notes added, payment links issued, restaurant tables and spa treatments booked from the same email thread.
Front desk, booking and central reservations teams approve in about thirty seconds, instead of 5 to 15 minutes across four or five systems. Approval is the default, not the ceiling: each action type sits at draft, approve or auto-send, set per property and per risk level, with an audit trail.
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About
Our solution for managing menus, reservations and guest profiles automates repetitive tasks so you can focus 100% on your guests. Are your guests expecting unforgettable moments or simply inexpensive meals? With our solution, we support you in meeting the diverse expectations of your guests, in identifying and nurturing high-value customers. With our tools you can automate repetitive tasks along the entire customer journey and at the same time personalize your offer according to the needs of your guests. You create the perfect guest experience and you will achieve lasting success with your restaurant. With the reservation book, you and your employees always have an overview. Walk-ins and reservations can be recorded, modified and assigned to tables quickly. You retain full control and determine whether tables are assigned twice, overbooked, blocked or retained as spare tables in bad weather.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Reservations, front desk and central reservations teams at hotels and hotel groups, from independent boutique and resort properties to chains of 5 to 70 hotels
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Audience
Gastronomy professionals seeking a solution to improve their operations and manage their processes
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$399/month
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationAltek AI AS
Founded: 2024
Norway
www.altek.ai/
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Company InformationLunchgate
Founded: 2009
Switzerland
www.lunchgate.info
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Categories |
Categories |
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Reservations Features
Activities Booking
Not Supported
Booking Notes
Supported
CRM
Supported
Customer Support
Supported
Group Reservations
Supported
Guest Management
Not Supported
Payment Processing
Not Supported
Promotions Management
Not Supported
Rate Management
Not Supported
Room Booking Management
Not Supported
Third Party Booking
Not Supported
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Integrations
No info available.
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Integrations
No info available.
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