Altek

Altek

Altek AI AS
forAtable

forAtable

Lunchgate
+
+

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About

Altek is the AI inquiry conversion engine for hotels. Most tools in the category answer the guest email. Altek does the work behind the answer. Its AI email assistant is the most widely used part of the platform. Altek reads each guest email in over 100 languages, pulls live availability, rates and reservation details from Mews, Oracle OPERA Cloud, Visbook/BookVisit or Infor HMS, and prepares both the reply and the operations behind it: reservations created, modified and cancelled, guest notes added, payment links issued, restaurant tables and spa treatments booked from the same email thread. Front desk, booking and central reservations teams approve in about thirty seconds, instead of 5 to 15 minutes across four or five systems. Approval is the default, not the ceiling: each action type sits at draft, approve or auto-send, set per property and per risk level, with an audit trail.

About

Our solution for managing menus, reservations and guest profiles automates repetitive tasks so you can focus 100% on your guests. Are your guests expecting unforgettable moments or simply inexpensive meals? With our solution, we support you in meeting the diverse expectations of your guests, in identifying and nurturing high-value customers. With our tools you can automate repetitive tasks along the entire customer journey and at the same time personalize your offer according to the needs of your guests. You create the perfect guest experience and you will achieve lasting success with your restaurant. With the reservation book, you and your employees always have an overview. Walk-ins and reservations can be recorded, modified and assigned to tables quickly. You retain full control and determine whether tables are assigned twice, overbooked, blocked or retained as spare tables in bad weather.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Reservations, front desk and central reservations teams at hotels and hotel groups, from independent boutique and resort properties to chains of 5 to 70 hotels

Audience

Gastronomy professionals seeking a solution to improve their operations and manage their processes

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$399/month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Altek AI AS
Founded: 2024
Norway
www.altek.ai/

Company Information

Lunchgate
Founded: 2009
Switzerland
www.lunchgate.info

Alternatives

Alternatives

Roomitra

Roomitra

Roomitra.com
Una by Polydom

Una by Polydom

Polydom Inc.
Pronto

Pronto

Assunta Technologies

Categories

Categories

Reservations Supported

Reservations Features

Activities Booking Not Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Not Supported
Payment Processing Not Supported
Promotions Management Not Supported
Rate Management Not Supported
Room Booking Management Not Supported
Third Party Booking Not Supported

Integrations

No info available.

Integrations

No info available.
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