AltekAltek AI AS
|
||||||
Related Products
|
||||||
About
Altek is the AI inquiry conversion engine for hotels. Most tools in the category answer the guest email. Altek does the work behind the answer.
Its AI email assistant is the most widely used part of the platform. Altek reads each guest email in over 100 languages, pulls live availability, rates and reservation details from Mews, Oracle OPERA Cloud, Visbook/BookVisit or Infor HMS, and prepares both the reply and the operations behind it: reservations created, modified and cancelled, guest notes added, payment links issued, restaurant tables and spa treatments booked from the same email thread.
Front desk, booking and central reservations teams approve in about thirty seconds, instead of 5 to 15 minutes across four or five systems. Approval is the default, not the ceiling: each action type sits at draft, approve or auto-send, set per property and per risk level, with an audit trail.
|
About
Estevano is a hotel guest-experience platform for independent hotels, resorts, and hotel groups. It combines a guest app and web experience with a multilingual AI concierge, voice support, and a browser-based team console. Guests can ask hotel questions, submit service requests, request room service, and make restaurant or spa bookings. The concierge can route requests to hotel departments for staff follow-up, while the console organizes guest requests, tasks, and bookings. Guests can use the service in English, Spanish, French, German, Italian, or Portuguese. Estevano connects with Oracle OPERA Cloud to use property and reservation data; other property-management connectors are handled as separately scoped integrations. Hotels can configure guest access with a QR code or link and use Estevano alongside their existing property-management operations.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
|
|||||
Audience
Reservations, front desk and central reservations teams at hotels and hotel groups, from independent boutique and resort properties to chains of 5 to 70 hotels
|
Audience
Hotels and resorts, from independent hotels to hotel groups
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and VideosNo images available
|
Screenshots and VideosNo images available
|
|||||
Pricing
$399/month
Free Version
Not Supported
Free Trial
Supported
|
PricingPlans are priced per room per month based on hotel size; VAT is excluded, and contract duration and terms are set per hotel. Voice costs extra on Essentials; Pro and Enterprise include voice minutes, with overage charged separately.
Free Version
Not Supported
Free Trial
Not Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
|
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
|
|||||
Company InformationAltek AI AS
Founded: 2024
Norway
www.altek.ai/
|
Company InformationEstevano
Founded: 2026
Spain
estevano.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Integrations
OPERA Cloud PMS
Not Supported
WhatsApp
Not Supported
|
||||||
|
|
|