Altair OS vs. ThermoGrid Comparison


Altair OS Altair Operating System	ThermoGrid ECI ThermoGrid 3.0 out of 5 stars
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Altair OS	ThermoGrid
		Related Products WEX Field Service Management WEX FSM is a cloud-based, all-in-one field service management platform built to streamline every aspect of a contractor’s business, from scheduling and dispatch to invoicing, payments, reporting, and customer management. It consolidates workflow tasks so technicians, office staff, and customers all operate from a single system: real-time location tracking, drag-and-drop scheduling, optimized route dispatching, and customer history (jobs, equipment, notes, photos) are combined with quote/proposal generation, price-book management, and on-the-spot mobile invoicing and payment options. WEX FSM supports recurring service plans, flexible financing, and integrated payment processing, enabling faster cash flow by reducing delays in invoicing and collections. 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If you haven’t imported it yet, we can import it multiple times throughout the year. Our system caters to businesses of all sizes and accommodates users from various roles such as: estimators, engineers, PMs, sales, executive, and field workers. It includes rich reporting features with customizable reports, charts, and graphs to enable companies to analyze their data in real-time. 4.2 out of 5 stars 39 Ratings Visit Website for Bidtracer ArboStar ARBOSTAR: All Business Processes under One Roof. The most advanced Business Management Platform in the tree care and landscaping industry. Revolutionizing tree service business management software, ArboStar is a cloud-based business management platform that can be used by tree care and landscaping companies of all sizes. 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Altair OS: About Altair OS is a cloud-based field service management application for HVAC, plumbing, electrical, and other service contractors. It brings lead capture, customer and equipment records, estimates, scheduling, dispatch, technician work, invoicing, payments, time tracking, expenses, and reporting into a connected workflow. Office staff manage jobs and technician assignments from a dispatch workspace, while field teams access job details and record completed work from a phone browser. Estimates can be sent for customer review and approval, then carried into scheduling and billing; completed jobs can become invoices and customers can pay through linked payment workflows. The service tracks customer and equipment histories and includes time and expense records and operational reports. Starter pricing is $39 per month for one user, or $390 annually. A 14-day free trial is available without a credit card; live onboarding is included.	ThermoGrid: About ThermoGrid is a specialized contractor management software tool for managing field service operations, designed to meet the unique needs of HVAC-R, plumbing, and electrical companies. With ThermoGrid, you can streamline your workflow and boost your bottom line with powerful features like mobile offline app, scheduling, dispatching, client history tracking, inventory management, service agreements, load calculation, marketing tools, payroll management, invoicing, and estimates. ThermoGrid gives you the power to reach new heights of efficiency, accuracy, and profitability. Don't miss out on the opportunity to transform your business. Try it FREE or contact us today to request a demo!
Altair OS: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	ThermoGrid: Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Supported
Altair OS: Audience Small HVAC, plumbing, electrical and other field service businesses (1-50 employees).	ThermoGrid: Audience Small to large contractor companies
Altair OS: Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	ThermoGrid: Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
Altair OS: API Offers API Not Supported	ThermoGrid: API Offers API Supported
Altair OS: Screenshots and Videos View more images or videos	ThermoGrid: Screenshots and Videos View more images or videos
Altair OS: Pricing $39/month Starter costs $39/month for 1 account or $390/year. Growth costs $79/month for up to 5 accounts or $790/year. Pro costs $149/month for 10 accounts, with each additional account at $15/month; the annual price is $1,490. Every plan includes live onboarding. The 14-day free trial does not require a credit card to start; add a payment method before the trial ends to continue. Plans are billed monthly or annually and can be canceled anytime. Free Version Not Supported Free Trial Supported	ThermoGrid: Pricing $60 Subscription or one-time fee available. Free Version Supported Free Trial Supported
Altair OS: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	ThermoGrid: Reviews/Ratings Overall 3.0 / 5 ease 2.8 / 5 features 3.3 / 5 design 3.2 / 5 support 3.2 / 5 Read all reviews
	ThermoGrid: Pros & Cons from Real Users Pros Invoicing works. Scheduling gets done. Not touching inventory or other features until it looks like they take their own program and feedback seriously. As others have noted, ECI bought a couple of years ago, and things haven't been honkey-dory. ThermoGrid is a well rounded software that is constantly evolving. From invoicing to keeping track of your customer base, it does it. I like being able to tailor it to fit my needs. Does everything i need. Support is phenomenal when needed. Techs in the field find it easy to use. Customers love the service. You can set pricing based on a GPM. The trainers and sales people are great! Clients can pay and sign via email. You can upload pics and you can give 6 options but is time consuming Being able to easily change criterion to receive excellent spot on results every time. Being able to have a beautiful presentation for homeowners. Cons 1)I have not been able to get a response from customer service at all. Ticket response- nope. Email response- nope. Phone- goes straight to voicemail. No call back. Tried multiple days/times. 2) Non-working elements of program, but can't a hold of support to discuss. 3) Every bunch of months a slight change is noted as an upgrade. Almost like they have to show they are actually doing something, so have some small random change once or twice a year. 4) ui and functions feels ancient. ie there's no master search. I feel the support and training could be better. They are very thorough in their reply and call you back pretty quickly, just not a fan waiting. Haven't found an issue that didn't get resolved. any cons that have been found previously were quickly fixed. No training videos that lead you to call in, they own so many software companies that anyone who answers can't help you, so then they make a ticket and someone will reply to ask questions. The reply is usually within 24 hrs but if you are a home service company you need answers right away. They have very few trainers (who are great and very helpful) which leads them to have find time to help you. They could use short videos to help the trainers. The software is very in depth and does lots which is very hard to remember it all going through their video/Google Meets/Zoom demonstrations. Some of the printouts are excessively lengthy. Per user price model.
Altair OS: Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	ThermoGrid: Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Altair OS: Company Information Altair Operating System Founded: 2026 United States www.altair-op.com	ThermoGrid: Company Information ECI ThermoGrid Founded: 2007 United States www.thermogrid.com
Altair OS: Alternatives No Alternatives	ThermoGrid: Alternatives Simpro
	ThermoGrid: FieldPulse
	ThermoGrid: Sera
	ThermoGrid: Orcatec 5.0 out of 5 stars
Altair OS: View All	ThermoGrid: Commusoft View All
Altair OS: Categories Field Service Management Supported HVAC Supported Service Dispatch Supported	ThermoGrid: Categories Contractor Management Supported Electrical Contractor Supported Field Service Management Supported HVAC Supported HVAC Estimating Supported Plumbing Supported Service Dispatch Supported
	ThermoGrid: Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Supported Customer Database Supported Dispatch Management Supported Electronic Signature Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported HVAC Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Maintenance Scheduling Supported Mobile Access Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Service Dispatch Features Billing & Invoicing Supported Call Center Management Supported Contract Management Supported Customer Database Supported Inventory Control Supported Job Management Supported Job Tracking Supported Mobile Access Supported Routing Supported Scheduling Supported Self Service Portal Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Show More Features Contractor Management Features Contractor Database Supported Insurance Tracking Supported License Tracking Supported Permit Tracking Supported Skills & Competencies Supported Task Management Supported Work Hour Tracking Supported Electrical Contractor Features Billing & Invoicing Supported Commercial / Industrial Supported Contract Management Supported Customer Database Supported Electronic Signature Supported Mobile Access Supported Quotes / Estimates Supported Scheduling Supported Time Tracking Supported Work Order Management Supported HVAC Estimating Features Billing & Invoicing Supported Commercial/Industrial Supported Cost Database Supported Data Import / Export Supported Equipment Maintenance Supported Financing Management Supported Labor Rates Supported Quotes/Proposals Supported Scheduling Supported Takeoff Supported Plumbing Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Mobile Access Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported
Altair OS: Integrations Facebook Supported Instagram Supported OpenAI Supported QuickBooks Online Not Supported QuickBooks Online Advanced Not Supported Stripe Supported View All 4 Integrations	ThermoGrid: Integrations Facebook Not Supported Instagram Not Supported OpenAI Not Supported QuickBooks Online Supported QuickBooks Online Advanced Supported Stripe Not Supported View All 2 Integrations
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