PrediCX

PrediCX

Warwick Analytics
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About

• Provide a better service to your customers through enhanced visibility and predictability of container vessel ETA, ETB, and ETD. • Improved planning of inventory levels, production schedules, and transportation. • Cost reduction reducing uncertainty and optimizing operations. • Enhanced customer services through reliable information on shipment arrivals. • Agile decision-making based on real-time data. • Predictive analytics incorporating data on port congestion and other factors affecting cargo movements. • Decades of data on actual sailing schedules powered by advanced statistical modeling. • Total visibility and predictability to monitor and control your shipments. • Look forward to one full rotation for all global services. • Plan your logistics more effectively to save your time and resources. • Harnesses insights from past data to predict arrival and departure times. • Address potential delays in your supply chain proactively.

About

Your contact center is one of your greatest untapped assets. It’s the place where customers are continuously coaching your business. PrediCX is an AI platform which unlocks this value with predictive insight and automation across all channels to optimize both customer experience and customer services. Use AI to discover predictive insight from every customer conversation and interaction - whatever the channel. Recommended actions to enhance profitability and customer experience. Get early warnings of issues, automatic coaching and QA of your agents for all their interactions. Fast track any urgent enquiries or complaints and signpost your customers to the best channel or resource available. AI uses concepts not keywords to classify incoming feedback so analysis is accurate, insightful and not pre-determined. No customer feedback is overlooked. Triage queries automatically from digital channels, automatically classify and assist agents, and enhance chatbots.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies interested in a solution to plan, manage, and track their shipments

Audience

Contact and call centers requiring a business telephony application to improve their services

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$495 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

AXSMarine
Founded: 2000
France
public.axsmarine.com/alphaliner-predict

Company Information

Warwick Analytics
Founded: 2011
United Kingdom
www.warwickanalytics.com

Alternatives

Alternatives

Luminoso

Luminoso

Luminoso Technologies Inc.
TrackAware

TrackAware

Sensitel
PolyAnalyst

PolyAnalyst

Megaputer Intelligence
mgi

mgi

MARSEILLE GYPTIS INTERNATIONAL

Categories

Categories

Machine Learning Supported
Text Mining Supported

Predictive Analytics Features

AI / Machine Learning Supported
Benchmarking Not Supported
Data Blending Not Supported
Data Mining Supported
Demand Forecasting Not Supported
For Education Not Supported
For Healthcare Not Supported
Modeling & Simulation Not Supported
Sentiment Analysis Supported

Machine Learning Features

Deep Learning Supported
ML Algorithm Library Supported
Model Training Not Supported
Natural Language Processing (NLP) Not Supported
Predictive Modeling Supported
Statistical / Mathematical Tools Not Supported
Templates Supported
Visualization Supported

Text Mining Features

Boolean Queries Not Supported
Document Filtering Not Supported
Graphical Data Presentation Not Supported
Language Detection Not Supported
Predictive Modeling Supported
Sentiment Analysis Supported
Summarization Not Supported
Tagging Supported
Taxonomy Classification Not Supported
Text Analysis Supported
Topic Clustering Supported

Integrations

AXSMarine API Hub Supported
Alphaliner Supported
Freshdesk Not Supported
SAP Business One Not Supported
SAP Store Not Supported
Salesforce Not Supported
Zendesk Not Supported

Integrations

AXSMarine API Hub Not Supported
Alphaliner Not Supported
Freshdesk Supported
SAP Business One Supported
SAP Store Supported
Salesforce Supported
Zendesk Supported
Claim Alphaliner Predict and update features and information
Claim Alphaliner Predict and update features and information
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