PrediCX

PrediCX

Warwick Analytics
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About

• Provide a better service to your customers through enhanced visibility and predictability of container vessel ETA, ETB, and ETD. • Improved planning of inventory levels, production schedules, and transportation. • Cost reduction reducing uncertainty and optimizing operations. • Enhanced customer services through reliable information on shipment arrivals. • Agile decision-making based on real-time data. • Predictive analytics incorporating data on port congestion and other factors affecting cargo movements. • Decades of data on actual sailing schedules powered by advanced statistical modeling. • Total visibility and predictability to monitor and control your shipments. • Look forward to one full rotation for all global services. • Plan your logistics more effectively to save your time and resources. • Harnesses insights from past data to predict arrival and departure times. • Address potential delays in your supply chain proactively.

About

Your contact center is one of your greatest untapped assets. It’s the place where customers are continuously coaching your business. PrediCX is an AI platform which unlocks this value with predictive insight and automation across all channels to optimize both customer experience and customer services. Use AI to discover predictive insight from every customer conversation and interaction - whatever the channel. Recommended actions to enhance profitability and customer experience. Get early warnings of issues, automatic coaching and QA of your agents for all their interactions. Fast track any urgent enquiries or complaints and signpost your customers to the best channel or resource available. AI uses concepts not keywords to classify incoming feedback so analysis is accurate, insightful and not pre-determined. No customer feedback is overlooked. Triage queries automatically from digital channels, automatically classify and assist agents, and enhance chatbots.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies interested in a solution to plan, manage, and track their shipments

Audience

Contact and call centers requiring a business telephony application to improve their services

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$495 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

AXSMarine
Founded: 2000
France
public.axsmarine.com/alphaliner-predict

Company Information

Warwick Analytics
Founded: 2011
United Kingdom
www.warwickanalytics.com

Alternatives

Alternatives

Luminoso

Luminoso

Luminoso Technologies Inc.
mgi

mgi

MARSEILLE GYPTIS INTERNATIONAL
PolyAnalyst

PolyAnalyst

Megaputer Intelligence

Categories

Categories

Predictive Analytics Features

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Machine Learning Features

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Text Mining Features

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

Integrations

AXSMarine API Hub
Alphaliner
Freshdesk
SAP Business One
SAP Store
Salesforce
Zendesk

Integrations

AXSMarine API Hub
Alphaliner
Freshdesk
SAP Business One
SAP Store
Salesforce
Zendesk
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