AnswerWiseOxynus Technologies
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Related Products
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About
With AlphaBot, customers feel like they're chatting with you. No more annoying bots and dead-end conversations. Whenever it meets a new challenge, it turns to you for guidance. It learns and adapts, ensuring future queries are handled with greater expertise. It's tireless support that keeps getting better. Handle thousands of customer requests simultaneously, accurately, and tirelessly. No complex manual updates are required. Update AlphaBot through easy conversations to maintain accuracy. Ready from the get-go, AlphaBot is equipped with a chat link to instantly start answering questions. Simply begin by feeding it knowledge about your business to tailor its assistance. If AlphaBot encounters an unknown query, it promptly asks you for the answer, ensuring relevant and accurate support without unnecessary confusion. When you answer AlphaBot's queries, your language style doesn't impact its responses. The bot crafts its replies properly, ensuring communication remains professional.
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About
AnswerWise is a stunningly simple AI layer for your customer support that helps deflect your common support queries while providing a seamless support experience for your customers. Customers submit their question on the AnswerWise widget placed on your product dashboard or support page. AnswerWise uses machine learning to understand your customer's query and finds the most relevant answers from your existing knowledge base. Customers browse through the articles suggested and if the answer is found, they can indicate the same or submit another question. If customers still need help, they can contact the support team on any available channel including email and chat. AnswerWise integrates directly with popular customer support/helpdesk/live chat softwares to sync knowledge bases and handoff support tickets. Transform your customer support to optimize towards an AI first approach that prioritizes deflection while also ensuring a seamless customer service experience.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses searching for a solution to handle thousands of customer requests simultaneously
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Audience
Companies looking for an AI layer software solution for their customer support needs
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$49.95 per month
Free Version
Free Trial
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Pricing
$99 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAlphaBot
alphabot.ai/
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Company InformationOxynus Technologies
Founded: 2018
India
www.answerwise.io
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Categories |
Categories |
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Integrations
Discord
Freshdesk
GPT-4
Salesforce Agentforce Service
Slack
Zendesk
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Integrations
Discord
Freshdesk
GPT-4
Salesforce Agentforce Service
Slack
Zendesk
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