Jobber

Jobber

Jobber Software
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About

Forget Excel and lose sheets, save up to 20% of your time by centralizing all your site information on our web and mobile solution. Thanks to the news feed, you can follow the progress of your projects live. Your employees can share photos and videos to transmit information directly to the field. Benefit from a storage space to centralize your documents. All the details of the work sites are grouped together on a simple and fast interface, don't waste any more time to find the address of the work site or the telephone number of the works manager because everything is available on your mobile or your computer. All your documents are centralized on a single platform. The storage space is unlimited. Your documents are available from your mobile and your computer. Take a picture of the progress of your work and share it with your teams. Alobees is a communication solution that allows your employees to stay informed of any event that takes place in the field.

About

Jobber is designed to save field and home service providers at least six work-hours per week. Jobber's tools include Dispatching, GPS tracking, Estimates, Invoices & Quote Tracking, Scheduling, and Payment Processing. Jobber focuses on making small businesses more successful by assisting with tools to manage their operations from anywhere with their easy-to-use mobile cloud-based software.

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Professionals and companies seeking a solution to monitor work sites, keep track of projects, and manage work hours

Audience

Home services companies and field service professionals

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€40 HT per month
Free Version Supported
Free Trial Supported

Pricing

$9 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.9 / 5
ease 4.9 / 5
features 4.8 / 5
design 4.9 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • The UI is fantastic and easy to use. This can be used as a standalone solution for a small business. Customer support is top notch. Lots of features.
  • After switching to Jobber, I found I had my evenings free instead of having to go back and create quotes etc. the app and desktop versions are great for tracking everything and tie into quick books. I can schedule and assign / track jobs all through the software. Communications stay independent from my personal emails etc. customers always comment of fast and professional the online hub is to use. They can access the info on their own time and and we set up auto reminders and templates so everything is ready to go. Taking payment on site has also been great through credit card.
  • We love that our customers have a client hub feature where they can access everything from quotes, invoices, have the ability to request additional work, and track everything real time.
  • Jobber is very easy to use for the beginner. The mobile app gives the user the freedom to quote and invoice right away. I've found that quoting a job quickly while on the job-site sometimes leads to landing a job over the competition that may take a few days to get quotes submitted. Jobber also gets you paid faster via Jobber payments!
  • 1. Simplicity of Use - The easiest CRM that I tested on the market. Our team loves it. 2. Customer Service - World class customer support with the chat feature. 3. Jobber Payments - Makes collecting $$ super easy.

Cons

  • Integration with QuickBooks Online is not seamless, or 2 way. You have to manually sync to QB and adjust invoice numbers. That was a deal breaker for us.
  • Obvious learning curve in the beginning to sit down and set everything up but customer service is available. I wish there was more online storage through Jobber so I could attach more pics and video from every quote so I could reference it when I do the job weeks later. I’d like to keep it all online independent from my own phone storage etc.
  • With a lot of great features, Jobber was difficult to navigate in the beginning. Their success team helped us every step of the way!
  • There aren't any cons that I can think of right now. I wish I had started using Jobber in 2017 when I first found out about it. That's all.
  • Reporting could be better as your business grows (Average job size, sales ratio, charge rates for crews etc.)

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Alobees
France
www.alobees.com

Company Information

Jobber Software
Founded: 2010
Canada
www.getjobber.com/

Alternatives

Alternatives

Categories

Categories

Appliance Repair Supported
Auto Detailing Supported
Cleaning Services Supported
Flooring Supported
Home Services Supported
HVAC Supported
Lawn Care Supported
Masonry Supported
Paving and Asphalt Supported
Pest Control Supported
Plumbing Supported
Roofing Supported
Snow Removal Supported

Electrical Contractor Features

Billing & Invoicing Not Supported
Commercial / Industrial Not Supported
Contract Management Not Supported
Customer Database Not Supported
Electronic Signature Not Supported
Mobile Access Supported
Quotes / Estimates Not Supported
Scheduling Supported
Time Tracking Not Supported
Work Order Management Not Supported

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Not Supported
Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Not Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Not Supported
Work Order Management Not Supported

Plumbing Features

Billing & Invoicing Not Supported
Customer Database Not Supported
Dispatch Management Not Supported
Inventory Control Not Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Not Supported
Work Order Management Not Supported

Construction Management Features

Accounting Integration Not Supported
Budget Tracking/Job Costing Supported
Change Orders Not Supported
Commercial Not Supported
Contract Management Not Supported
Contractors Not Supported
CRM Not Supported
Equipment Tracking Supported
Estimating Not Supported
Incident Reporting Supported
Mobile Access Supported
Offline Access Not Supported
Residential Not Supported
RFI & Submittals Not Supported
Subcontractor Management Not Supported
Timesheets Not Supported

Construction Scheduling Features

Bid Management Not Supported
Change Orders Not Supported
Gantt Charts Supported
Job Scheduling Supported
Project Scheduling Supported
Rescheduling Supported
Staff Calendar Supported
Task Management Supported

Document Management Features

Access Controls Not Supported
Archiving & Retention Not Supported
Collaboration Tools Supported
Compliance Tracking Not Supported
Document Archiving Not Supported
Document Assembly Not Supported
Document Capture Not Supported
Document Conversion Not Supported
Document Delivery Not Supported
Document Indexing Not Supported
Document Retention Not Supported
Electronic Signature Not Supported
Email Management Not Supported
File Recovery Not Supported
File Type Conversion Not Supported
Forms Management Not Supported
Full Text Search Not Supported
Offline Access Not Supported
Optical Character Recognition Not Supported
Print Management Not Supported
Version Control Not Supported

ERP Features

Accounting Integration Not Supported
Accounting Management Not Supported
CRM Not Supported
Dashboard Not Supported
Distribution Management Not Supported
Enterprise Asset Management Not Supported
Financial Management Not Supported
HR Management Not Supported
Inventory Management Supported
Order Management Not Supported
Project Management Supported
Purchase Order Management Not Supported
Purchasing Not Supported
Reporting/Analytics Not Supported
Sales Management Not Supported
Supply Chain Management Not Supported
Warehouse Management Not Supported

Employee Scheduling Features

Appointment Management Not Supported
Automated Scheduling Supported
Calendar Management Not Supported
Employee Database Not Supported
Group Scheduling Supported
Messaging Not Supported
Mobile Access Supported
Payroll Management Not Supported
Reporting/Analytics Not Supported
Resource Management Supported
Schedule Distribution Not Supported
Scheduling Supported
Shift Scheduling Supported
Shift Swapping Not Supported
Time Clock Not Supported
Time Tracking Not Supported
Vacation / Leave Tracking Not Supported

Punch List Features

Collaboration Not Supported
Commenting / Notes Not Supported
Document Management Supported
Drag & Drop Not Supported
Drawings Integration Not Supported
Include Photos In Reports Not Supported
Issue Tracking Not Supported
Quality Control Checklist Not Supported
Task Management Supported

Task Management Features

Collaboration Not Supported
Create Subtasks Not Supported
Gamification Not Supported
Gantt Charts Supported
Mobile Access Supported
Percent-Complete Tracking Not Supported
Progress Tracking Not Supported
Recurring Tasks Not Supported
Reporting/Analytics Not Supported
Spreadsheet View Not Supported
Task Board View Not Supported
Task Planning Not Supported
Task Scheduling Supported
Task Tracking Not Supported
Time Tracking Not Supported
To-Do List View Supported

Team Management Features

Assignment Management Supported
Commenting / Notes Not Supported
Goal Setting / Tracking Not Supported
Messaging Not Supported
Productivity Analysis Not Supported
Progress Tracking Not Supported
Project Planning Not Supported
Resource Management Supported
Task Management Supported
Third Party Integration Not Supported
Time Tracking Not Supported

Time Tracking Features

Automatic Time Capture Not Supported
Billable & Non-Billable Hours Not Supported
Billing & Invoicing Not Supported
Employee Database Not Supported
Expense Tracking Not Supported
Mobile Time Tracking Not Supported
Multiple Billing Rates Not Supported
Offline Time Tracking Not Supported
Online Time Tracking Not Supported
Overtime Calculation Not Supported
Time per Project Reporting Not Supported
Timesheet Management Supported
Vacation / Leave Tracking Not Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Not Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Not Supported
Work Order Management Supported

Tradesman Job Management Features

Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
For Builders Supported
For Electricians Supported
For Field Service Businesses Supported
For HVAC Supported
For Plumbers Supported
For Roofers Supported
Invoicing Supported
Job Tracking Supported
Payments Supported
Quoting Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported

Cleaning Services Features

Billing & Invoicing Supported
Client Management Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Mobile Access Supported
Payroll Management Not Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Landscape Management Features

Billing & Invoicing Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Groundskeeping Not Supported
Inventory Control Not Supported
Irrigation Tracking Not Supported
Job Management Supported
Landscape Design Not Supported
Mobile Access Supported
Payroll Management Not Supported
Plant Database Not Supported
Quotes / Estimates Supported
Routing Supported
Scheduling & Appointments Supported
Work Order Management Supported

Lawn Care Features

Billing & Invoicing Supported
Contract Management Supported
Customer Management Supported
Employee Management Supported
Equipment Management Not Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service Dispatch Supported

Pest Control Features

Billing & Invoicing Supported
Customer Service History Supported
Dispatch Management Supported
Fleet Management Supported
Inventory Control Not Supported
Mobile Access Supported
Pest Activity Tracking Not Supported
Pesticide Usage Tracking Not Supported
Property Layouts Not Supported
Quotes / Estimates Supported
Scheduling Supported

Security System Installer Features

Billing & Invoicing Supported
Customer Management Supported
Document Imaging Not Supported
Inventory Management Not Supported
Job Costing Not Supported
Lead Management Supported
Quotes / Estimates Supported
Scheduling Supported
Work Order Management Supported

Integrations

CompanyCam Not Supported
Convert Pro Not Supported
DepositFix Not Supported
Enzy Not Supported
Fundbox Not Supported
Google Calendar Not Supported
IsOn24 Not Supported
NiceJob Not Supported
OutreachGenius Not Supported
Qoris AI Not Supported
QuickBooks Online Advanced Not Supported
RealWork Not Supported
ServiceNomad Not Supported
SkyRingAI Not Supported
Square POS Not Supported
Stackreaction Not Supported
SumoQuote Not Supported
Workers by Delos Not Supported
dolfyn Not Supported
magicplan Not Supported

Integrations

CompanyCam Supported
Convert Pro Supported
DepositFix Supported
Enzy Supported
Fundbox Supported
Google Calendar Supported
IsOn24 Supported
NiceJob Supported
OutreachGenius Supported
Qoris AI Supported
QuickBooks Online Advanced Supported
RealWork Supported
ServiceNomad Supported
SkyRingAI Supported
Square POS Supported
Stackreaction Supported
SumoQuote Supported
Workers by Delos Supported
dolfyn Supported
magicplan Supported
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