Parllay

Parllay

Parllay China
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About

The only platform combining messaging with concierge, enabling contactless communication and trip planning to deliver exceptional customer experiences. Proactively engage with guests in their channel or app of choice including WhatsApp, WeChat, FB Messenger, LINE, SMS, in your hotel’s app, web and more. Seamlessly manage conversations within your hotel and allow your guest to communicate in over 100 languages. Enabling the richest messaging experience within your own app at every stage of your guest's journey from pre-arrival to post-stay. Allow guests to experience a truly contactless guest experience, including contactless check in & check out, digital mobile key, guest folio, recommendations, request handling and real-time, personalised digital itineraries.

About

As a personalized marketing platform, Parllay aims to create a personalized experience for your WeChat followers. With Parllay, you can automatically identify sales opportunities among followers, continue to accurately nurture customers with different lifecycle stages, shorten the conversion time and increase the conversion rate from followers to customers. Parllay-WeChat CRM helps companies manage WeChat Official Accounts, identify customers among WeChat followers, increase purchase conversion rates through personalized engagement, optimize marketing decisions with in-depth data analysis, and integrate HubSpot CRM to achieve a "follower-lead-customer" one stop management. Parllay and HubSpot's omni-channel marketing automation allows your potential customers to proactively discover the purchase path, thereby completing more transactions more easily. With Parllay WeChat marketing automation tools and HubSpot workflow, you can use the behavioral data of each potential customer.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Customer experience solution for hotels and retail brands

Audience

Orgnizations that want a powerful CRM and marketing automation tool that's built specifically for use with WeChat

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Alliants
Founded: 2009
United Kingdom
www.alliants.com

Company Information

Parllay China
Founded: 2013
China
www.parllay.cn/en/

Alternatives

INTELITY

INTELITY

Intelity

Alternatives

Knight

Knight

Knight SaaS SCRM
WeChat Pay

WeChat Pay

Tencent
HubSpot CRM

HubSpot CRM

HubSpot

Categories

Concierge Supported
Guest Messaging Supported

Categories

Content Curation Supported
CRM Supported
Social CRM Supported

Integrations

WeChat Supported
Facebook Messenger Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
HubSpot Marketing Hub Not Supported
Infrasys POS Supported
LINE Supported
WhatsApp Supported

Integrations

WeChat Supported
Facebook Messenger Not Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
HubSpot Marketing Hub Supported
Infrasys POS Not Supported
LINE Not Supported
WhatsApp Not Supported
Claim Alliants and update features and information
Claim Alliants and update features and information
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Claim Parllay and update features and information