Sunwave

Sunwave

Sunwave Health
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About

Alleva is more than the most technologically advanced EMR in behavioral health. Our task-based, data-driven solution streamlines workflows, making compliance a breeze and improving the quality of clinical care. With built-in visualized reporting tools, operators can access their program’s health in real time. Our intuitive, user-friendly platform and customer support make life easier for clinicians so they have more time to spend time with those in their care. No need to stress about compliance—our proprietary technology ensures your charts and notes are compliant with state licensure, insurance providers, and JCAHO/CARF. Built-in AI reviews the relevant data from your notes and populates your dashboard with all the information you need at a glance. Say hello to next-level innovation.

About

Sunwave Health (Sunwave) drives healthy results for mental health and Substance Use Disorder treatment providers through a fully integrated solution that supports the entire treatment journey. Sunwave supports traditional capabilities provided by CRM, EMR, RCM, HR, and billing solutions. But we go further to ensure results. As the only 4th generation, fully integrated treatment journey platform, we drive outcomes using complete analytics, on-demand intelligence, and intuitive reporting. There is a reason we are the highest rated in customer satisfaction. See for yourself. With Sunwave, mental health and Substance Use Disorder treatment providers can attract more qualified patients, accelerate the admissions process, improve care coordination, drive length of stay, improve revenue, and optimize clinical resources.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Premier EMR solution for behavioral health & Addiction Treatment

Audience

Mental Health Treatment Providers, Substance Use Disorder/Addiction Treatment Providers, Behavioral Health,

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Contact us for custom pricing
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.6 / 5
design 4.5 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • Alleva has been perfect. We were using another system but the support was bad and they were just generally awful. Alleva answers the phone or chat is always there. Even sometimes late at night when I am updating the schedules. We used to have programming issues and days would get away before we would recognize it. Alleva helps us track it in teal time and group and therapy notes all get added during and right after. Even my biggest procrastinators are getting stuff in same day.

Cons

  • Could be faster. Faster than what we came off of, but I was in a hospital before and our systems were lightning fast. They could have been more aggressive in the sales cycle. They knew how bad the people were we were working with. I guess they kept it professional but things are soooo much better now.

Pros & Cons from Real Users

Pros

  • Amazing support. I always get my questions answered and they always figure out a way to execute the vision I have for our program.
  • I have to admit, I have been using K*** for many years prior to this position. When first introduced to Sunwave, I was not a fan as I was so accustomed to K***. The previous EMR's I have used do not come close to either of these systems. I have now used it for several months and am a huge fan. Especially now that I am able to work on the forms to create an ease of the workflow. This is much easier to do in Sunwave than in K***. The functionality is much easier across the board as well. I also appreciate that Sunwave continues to work on not only making things user friendly, but also keeping up with the times and utilizing technologies that are within Sunwave. Great job.
  • This is one of the easiest and most user friendly EMR's I have used to date. They made the set up and implementation easy. Alex was a no pressure salesman who simply put a solution in front of us. Our implementation specialist Heather was amazing and very attentive to our needs and goals as well as our wish list.
  • The reporting capability is the best I have seen in the industry. Every note can be audited easily before executing Billing. Customer support is always available and responsive.
  • I’d just say like I consult for licensing/accreditation and work with several products and Sunwave is by far my favorite bc of user interface, support, and reporting versatility.

Cons

  • Sometimes navigating the system is difficult. Once I get the support, it all makes sense.
  • Still getting use to reading the MAR's and would like to see improvements made in this area, but I am adapting.
  • I wanted to integrate some of my other software. The only con here is the cost for the monthly integration of an API.
  • Updating certain fields can impact historical data when running reports.
  • I don't see many negatives with this particular EMR software. It is easy to use and a value add to any organization who utilizes it.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Alleva
Founded: 2017
United States
www.helloalleva.com

Company Information

Sunwave Health
United States
www.sunwavehealth.com

Alternatives

Alternatives

Foothold

Foothold

Foothold Technology
Visual Private Office

Visual Private Office

Practice Management Technologies
AccuMed EHR

AccuMed EHR

Accumedic Computer Systems
Kipu

Kipu

Kipu Systems

Categories

Categories

Mental Health Features

Appointment Reminders Supported
Appointment Scheduling Supported
Assessment & Treatment Plans Supported
Billing & Invoicing Supported
Claims Management Supported
E-Prescribing Supported
EDI Not Supported
EMR / EHR Supported
HIPAA Compliant Supported
Inpatient / Residential Supported
Multi-Provider Practice Supported
Patient Portal Supported
Personnel Management Supported
Progress Notes Supported
Single Provider Practice Not Supported

Mental Health Features

Appointment Reminders Supported
Appointment Scheduling Supported
Assessment & Treatment Plans Supported
Billing & Invoicing Supported
Claims Management Supported
E-Prescribing Supported
EDI Supported
EMR / EHR Supported
HIPAA Compliant Supported
Inpatient / Residential Supported
Multi-Provider Practice Supported
Patient Portal Supported
Personnel Management Supported
Progress Notes Supported
Single Provider Practice Not Supported

Integrations

Salesforce Supported
Authorize.Net Not Supported
CallRail Not Supported
CallTrackingMetrics Not Supported
Circle Health Not Supported
CollaborateMD Supported
Five9 Not Supported
Medsender Not Supported
Nexio Supported
Service Center Not Supported
Stripe Not Supported
Twilio Not Supported
WordPress Not Supported

Integrations

Salesforce Supported
Authorize.Net Supported
CallRail Supported
CallTrackingMetrics Supported
Circle Health Supported
CollaborateMD Not Supported
Five9 Supported
Medsender Supported
Nexio Not Supported
Service Center Supported
Stripe Supported
Twilio Supported
WordPress Supported
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