Guided TroubleshootingDezide
|
||||||
Related Products
|
||||||
About
ALLDATA is the industry’s #1 choice for unedited mechanical and collision OEM repair information, diagnostic tools, shop management software, and support services, trusted by more than 400,000 technicians in over 115,000 shops worldwide. Up-to-date OEM mechanical/collision repair information and procedures for 38,000 engine-specific vehicles, 95% of all vehicles on the road today. Our new diagnostic scan tool has ALLDATA built in and unlimited pre/post scans. Try the Tech-Assist hotline for expert trouble-shooting. Shops of all sizes can streamline day-to-day workflow processes and improve business efficiency with our three shop management solutions. The only way to ensure safe and accurate vehicle repair is to use OEM information and recommended procedures. That’s why ALLDATA is the industry’s #1 choice for vehicle repair technology, delivering the latest, unedited OEM mechanical and collision repair information and procedures for 95% of vehicles on the road today.
|
About
At Dezide we help improve installation, service and repair processes by providing efficient troubleshooting knowledge to service centers, field service technicians and even end customers for both your own and competing products.
Dezide gathers the knowledge of your leading technical experts in Dynamic Troubleshooting Guides, which offer real-time, consistent, step-by-step instructions to your technicians. To deliver the best possible advice, our AI-powered platform dynamically uses four major factors when deciding which troubleshooting steps to recommend:
1. the probabilities of root causes
2. the probabilities that certain corrective steps will be effective
3. the costs of repairs
4. the time needed to complete the corrective steps.
As repairs are done and tracked, Dezide uses machine learning to improve continuously, offering your smartest, most cost-effective troubleshooting guidance to your team members around the world.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Auto repair shops
|
Audience
Manufactures of equipment for construction, medical equipment, renewables and industrial engineering
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$99 per month
Free Version
Free Trial
|
Pricing
$49.00/month/user
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationALLDATA
Founded: 1986
United States
www.alldata.com
|
Company InformationDezide
Founded: 2001
Denmark
www.dezide.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
|
|
|
|||||
|
|
|
|||||
|
|
||||||
Categories |
Categories |
|||||
Auto Repair Features
Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
Vehicle Tracking
VIN Lookup
Work Order Management
|
Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
|
|||||
Integrations
AutoFluent
Autoflow
Corillian Online
Demandforce
KUKUI
QuickBooks Online
Repair Shop Solutions
Service-Intel
|
Integrations
AutoFluent
Autoflow
Corillian Online
Demandforce
KUKUI
QuickBooks Online
Repair Shop Solutions
Service-Intel
|
|||||
|
|
|