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About

As organizations grow, they tend to collect and document team knowledge haphazardly. Often this knowledge is in different documents, spreadsheets, legacy wikis, email threads, and chatrooms. AllAnswered provides a single platform where your team can easily find all the information they need. Mentorship and institutional knowledge are critical to the long-term success of any organization. You need to capture your best team members' expertise so that everyone has easy access to these best practices. Having a custom Questions & Answers portal ensures team know-how is never lost, and nobody ever has to reinvent the wheel. Having an outdated document repository could cause significant mistakes if someone relies on obsolete information. Your knowledge base has little value if it cannot be trusted. AllAnswered provides your team with a modern Wiki editor and built-in workflow, making it simple to keep your knowledge base up to date.

About

ProProfs Knowledge Base is a knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams. It is also an effective method for introducing new hires to company procedures during the onboarding process. ProProfs Knowledge Base improves productivity by making it easy for employees and customers to instantly find what they're looking for, whenever and wherever they need it. ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

All-in-one knowledge management system for individuals

Audience

Companies of all sizes that want a knowledge management solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$3 per user per month
Free Version
Free Trial

Pricing

$6 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.9 / 5
design 4.7 / 5
support 4.8 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

AllAnswered
www.allanswered.com

Company Information

ProProfs
Founded: 2006
United States
www.proprofs.com

Alternatives

Alternatives

Helpie

Helpie

Helpie WP
Universal Knowledge

Universal Knowledge

Knowledge Powered Solutions Ltd
PHPKB

PHPKB

Chadha Software Technologies
ProProfs Polls

ProProfs Polls

ProProfs

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Software Documentation Features

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
reStructured Text Support
Version Control
Webhooks
WYSIWIG Editor

Integrations

Jira
Bitbucket
CodePen
Figma
GitHub
Google Docs
Google Forms
Google Slides
Google Workspace
InVision
LiveChat
Microsoft Teams
Okta
OneLogin
SlideShare
Tidio
Vimeo
Wistia
Wufoo
Zendesk

Integrations

Jira
Bitbucket
CodePen
Figma
GitHub
Google Docs
Google Forms
Google Slides
Google Workspace
InVision
LiveChat
Microsoft Teams
Okta
OneLogin
SlideShare
Tidio
Vimeo
Wistia
Wufoo
Zendesk
Claim AllAnswered and update features and information
Claim AllAnswered and update features and information
Claim ProProfs Knowledge Base and update features and information
Claim ProProfs Knowledge Base and update features and information