Alert Catcher vs. AlertOps Comparison


Alert Catcher Softlist	AlertOps	+	+
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About Automate Incident Alerting. Alert Catcher allows you to consolidate and automate alerts that emanate from mission-critical systems (SIEM/EMS). All alerts and notifications can be customized on the basis of preference, with escalations creating tickets in Jira Service Desk. For department of Information Security Management. For owners of the Jira Service Desk platform, as well as departments, processing applications from external information systems. For IT and / or software development department. Custom endpoint for creating/updating incidents Custom restrictions for creating/updating incidents Ability to group incidents by rule and create problems Connection types for 3-rd party systems Workflow extensions for Jira Connection types for bi-directional integrations. Integrate with a wide range of SIEM / EMS systems. For identification of demands from third party systems in Alert Catcher, there is created the additional entity - connection.	About AlertOps is software that enables an organization to take control of incidents and automate actions that reduce cost, protect revenue and improve the customer experience. AlertOps is a SaaS-based, Alerting & Real-Time Platform that helps ITOps, DevOps, SecOps, HybridOps, BusinessOps, IndustrialOps and Support teams respond to business-critical incidents better and faster.   With AlertOps you get: ✓ Total Flexibility, no compromises. ✓ End-to-end Workflow Automation. ✓ Full Stack Incident Visibility ✓ Expert Guidance, on-demand. Visit us at: alertops.com and schedule a personalized demo. We will be happy to discuss your use case and show you why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported
Audience Companies that need an alert notification platform	Audience IT Incident Management, ITSM, ITSM Tools, Major incident Management, Critical Incident Management , MSP
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $10 per user, one-time payment Free Version Not Supported Free Trial Supported	Pricing $0.00/month/user To know about our pricing please visit our pricing page Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information Softlist Founded: 2004 Poland alertcatcher.com	Company Information AlertOps Founded: 2015 United States alertops.com
Alternatives Rootly	Alternatives 24Cevent
SIGNL4 Derdack	TaskCall
ilert	root9
Zenduty	Squadcast
Squadcast View All	PagerDuty View All
Categories Incident Management Supported IT Alerting Supported	Categories DevOps Supported Incident Management Supported Issue Tracking Supported IT Alerting Supported IT Service Supported ITSM Supported
Incident Management Features Audit Trail Not Supported Corrective Actions (CAPA) Not Supported Disaster Recovery Not Supported Incident Reporting Supported IT Incident Management Not Supported OSHA Compliance Not Supported Root-Cause Diagnosis Not Supported Safety Management Not Supported Task Management Not Supported Ticket Management Not Supported	Show More Features DevOps Features Approval Workflow Supported Dashboard Supported KPIs Supported Policy Management Not Supported Portfolio Management Not Supported Prioritization Not Supported Release Management Supported Timeline Management Supported Troubleshooting Reports Supported IT Service Features Contract Management Not Supported Incident Management Not Supported IT Asset Management Not Supported Knowledge Management Not Supported Release Management Not Supported Self Service Portal Not Supported Service Catalog Not Supported Service Reporting Not Supported Ticket Management Supported ITSM Features Asset Tracking Not Supported Availability Management Not Supported Change Management Not Supported Configuration Management Not Supported Contract/License Management Not Supported Dashboard Not Supported Incident Management Supported Problem Management Not Supported Project Management Not Supported Release & Deployment Management Not Supported Self Service Portal Not Supported Issue Tracking Features Assignment Management Supported Dashboard Supported Escalation Management Supported Issue Auditing Not Supported Issue Scheduling Supported Knowledge Base Supported Project Management Supported Recurring Issues Not Supported Scheduling Supported Task Management Not Supported
Integrations Airbrake Not Supported Amazon Web Services (AWS) Not Supported BigPanda Not Supported Catchpoint Not Supported CircleCI Not Supported Cron To Go Not Supported Freshdesk Not Supported Jenkins Not Supported Microsoft Azure Not Supported Nagios XI Not Supported New Relic Not Supported NodePing Not Supported OpenText Service Management Not Supported Paessler PRTG Not Supported Sematext Cloud Not Supported ServiceNow Not Supported ServiceNow Cloud Observability Not Supported Slack Not Supported Spiceworks Network Monitor Not Supported Zoho One Not Supported Show More Integrations	Integrations Airbrake Supported Amazon Web Services (AWS) Supported BigPanda Supported Catchpoint Supported CircleCI Supported Cron To Go Supported Freshdesk Supported Jenkins Supported Microsoft Azure Supported Nagios XI Supported New Relic Supported NodePing Supported OpenText Service Management Supported Paessler PRTG Supported Sematext Cloud Supported ServiceNow Supported ServiceNow Cloud Observability Supported Slack Supported Spiceworks Network Monitor Supported Zoho One Supported Show More Integrations View All 70 Integrations
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