Related Products
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About
Lumi provides revolutionary interaction capabilities with unstructured data and information for your organization’s growth. It is a conversational module built on top of our base AI-model “Luminous”. Simply connect Lumi to your data and information and everything is ready! Benefits of developing or implementing your conversational agent with our Lumi module. Connect your data and instantly interact with it. Lumi doesn’t learn from your data. Infuse character traits to fit customers’ unique language styles. Ask a question in German, even if the dataset is in English. Data language doesn’t matter anymore. Reach everyone, even if their grammar and spelling contain errors. Learn to trust where Lumi gets is answers from. Use our knowledge worker modules to provide superior access and handling of unstructured data and information to produce digital tools and products for your value creation. It is built on top of our base AI-model “Luminous” and essentially gathers and analyzes data.
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About
Webio are specialists at conversational AI for customer engagement.
Webio takes all the pain out of connecting with customers. Acting as the ‘central intelligence hub’, our conversational AI manages all the conversation elements that are needed to have successful customer conversations.
Enable customers to connect in their channels “at-will” and connect with live agents without context loss. Whether customers stick to one channel, switch during the conversation or use a new channel each time - it doesn’t matter. Webio can handle it all.
Webio is intuitive. Identifying customer intents, our conversational AI platform uses natural language understanding (NLU), machine learning and AI to drive conversation engagement and successful outcomes. Learning and automating with every interaction, Webio AI chatbots improve live agent productivity by automating low- value interactions and letting live agents focus on higher-value conversations.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Organizations of all sizes seeking a solution to implement a conversational module to manage their data
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Audience
Organizations seeking a solution to automate and manage all their customer engagement
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
€1 per 5 credits
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAleph Alpha
Germany
www.aleph-alpha.com
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Company InformationWebio
Founded: 2016
Ireland
www.webio.com
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Categories |
Categories |
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Conversational AI Features
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Customer Communications Management Features
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Customer Engagement Features
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Debt Collection Features
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
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