Related Products
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About
Alchemer offers the world’s most flexible feedback and data collection platform that allows organizations to close the loop with their customers and employees quickly and effectively. Our mission is to give every customer and employee a voice, and to make every voice matter. Alchemer serves more than 13,000 global CX, HR, and market research customers, including many Fortune 500 companies.
Alchemer Survey is the industry leader in flexibility, ease of use, and fastest implementation. Market researchers, CX and other feedback professionals can get the feedback they need with the most question types and no pay-per response fees.
Alchemer Workflow is the fastest, easiest, and most effective way to close the loop with the customers and employees who give you feedback, so you can increase retention, adoption, growth, and advocacy.
Alchemer Mobile delivers actionable mobile customer feedback so you can improve your customers’ experiences with your mobile app.
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About
SightMill provides Net Promoter Score (NPS) survey software to help organizations listen to their customers and gather, analyze and act on customer feedback to improve their products, services and business.
SightMill is used by startups to global multinationals to provide flexible customer feedback or employee engagement solutions - offering great value, easy to use features, and a team that'll help you get started.
Design feedback surveys to send by email, by SMS, on your website, or at training events. Link SightMill to your CRM or helpdesk system and automate the process. Supports multiple languages, timezones for international organizations.
Take us for a trial run - start gathering feedback now with a free trial.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Individuals, and small and large businesses
|
Audience
Companies of all sizes
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingIndividuals
Free - $0 Basic License - $25 per month Standard License - $84 per month Market Research License- $125 per month Team and Enterprise - custom pricing
Free Version
Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationAlchemer
Founded: 2006
United States
www.alchemer.com
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Company InformationSightMill
Founded: 2017
United Kingdom
sightmill.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Experience Features
Action Management
Not Supported
Analytics
Not Supported
Customer Segmentation
Not Supported
Dashboard
Not Supported
Feedback Management
Supported
Knowledge Management
Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Not Supported
SMS Survey Features
Alerts / Notifications
Not Supported
Analytics / Reporting
Not Supported
Audience Targeting
Not Supported
Campaign Management
Not Supported
Contact Management
Not Supported
Customizable Templates
Not Supported
Keyword Tracking
Not Supported
Mass Texting
Not Supported
Message Personalization
Not Supported
MMS
Not Supported
Scheduled Messaging
Not Supported
Survey Builder
Supported
Template Management
Not Supported
Survey Features
Custom Survey URLs
Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Supported
Paper Survey
Not Supported
Question Branching
Supported
Question Library
Supported
Site Intercept Survey
Supported
Skip Logic
Supported
Supports Audio / Images / Video
Supported
Market Research Features
Benchmarking
Supported
Compensation Management
Supported
Data Management
Supported
Email / Online
Supported
Face-to-Face
Supported
Panel Management
Supported
Paper-Based
Supported
Phone-Based
Supported
Sample Management
Supported
Statistical Analysis
Supported
Survey Management
Supported
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Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Not Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Supported
SMS Survey Features
Alerts / Notifications
Not Supported
Analytics / Reporting
Supported
Audience Targeting
Not Supported
Campaign Management
Not Supported
Contact Management
Supported
Customizable Templates
Supported
Keyword Tracking
Supported
Mass Texting
Not Supported
Message Personalization
Not Supported
MMS
Not Supported
Scheduled Messaging
Supported
Survey Builder
Supported
Template Management
Supported
Survey Features
Custom Survey URLs
Not Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Not Supported
Paper Survey
Not Supported
Question Branching
Supported
Question Library
Not Supported
Site Intercept Survey
Supported
Skip Logic
Not Supported
Supports Audio / Images / Video
Supported
Customer Engagement Features
Analytics
Supported
Churn Management
Not Supported
Communication Management
Supported
Community Management
Not Supported
Content Syndication
Not Supported
Feedback Collection
Supported
Gamification
Not Supported
Live Chat
Not Supported
Video Content
Not Supported
Customer Satisfaction Features
360 Degree Feedback
Not Supported
Analytics
Supported
Call Reporting
Not Supported
Complaint Monitoring
Supported
Feedback Collection
Supported
Survey Management
Supported
Experience Management Features
Action Management
Not Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Supported
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Integrations
Google Analytics
Supported
Slack
Supported
Stackreaction
Supported
Zapier
Supported
5X
Supported
Alida
Supported
Aritic PinPoint
Supported
Chattermill
Supported
ClinicSoftware.com
Supported
Cloudbeds
Supported
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Integrations
Google Analytics
Supported
Slack
Supported
Stackreaction
Supported
Zapier
Supported
5X
Not Supported
Alida
Not Supported
Aritic PinPoint
Not Supported
Chattermill
Not Supported
ClinicSoftware.com
Not Supported
Cloudbeds
Not Supported
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