Airship vs. TrueDialog Comparison


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Pay as you go from 3 cents per fax page and 2 cents per SMS, with no contracts, no hidden fees, and wallet funds that never expire. Why businesses choose Notifyre: - Live chat, phone, and email support from a local U.S. team - A dedicated account manager who guides you through 10DLC registration (the approval US carriers require for business texting) - Free BAA for medical and health organizations, with HIPAA compliance standard on every plan - ISO 27001 certified with AES 256-bit encryption, user access controls, audit trails, and 99.99% uptime Fax features: online fax platform, email to fax and fax to email, fax API, online fax numbers, free fax number porting, and fax broadcast to 20,000+ recipients. Text messaging features: SMS and MMS online, email to SMS, SMS and MMS API, mass texting and SMS marketing, subscriber and opt-out management, bulk contact upload, SMS templates, and personalization fields. 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About Thousands of the world’s leading brands rely on Airship to spark closer connections with their customers through highly contextual and relevant interactions. Only Airship’s Customer Engagement Platform takes a mobile-first, data-led approach that enables brands to focus on individuals and their needs, not which marketing channels to use. Airship makes it much simpler and more effective to grow customer lifetime value in the omnichannel era. With trillions of interactions intelligently orchestrated across mobile apps, push notifications, mobile wallet, SMS, websites, and email, Airship optimizes the entire customer journey across all digital touchpoints at scale. Getting a person to just download an app doesn’t make for a loyal customer. In fact, after a week or two, far too many people will never open the app again. What’s needed is a way to extend the app experience from acquisition and activation to engagement and loyalty.	About TrueDialog is an enterprise-grade SMS texting platform built for businesses and higher education institutions. TrueDialog is a plug and play business texting solution that comes with dozens of pre-built tools as well as a robust SMS texting API. Its applications include SMS marketing, SMS customer service, emergency alerts, and two-way texting.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Enterprise brands seeking a solution to engage and connect with their customers	Audience Businesses, contact centers, and higher education
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Supported Free Trial Not Supported	Pricing $79.00/month Pay as you go - no monthly fee Small business - $99 per month Business pro - $375 per month Enterprise - $899 per month Custom Enterprise - $2499 per month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.8 / 5 ease 5.0 / 5 features 4.6 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros As an Engineer in MNC, contacting other MNC for work purposes needs a different kind of attention and helping features from normal SMS. TrueDialog helps a lot in managing company-wise Contacts and documents. A professional messaging app. It is easy to set up, use and manage the application including giving out replies and responses to each text. You can easily keep in touch with customers and other users. * The user interface is easy to understand and helps with using most of the features to their fullest. Their live training session helped me get up and running quickly. Great product and service overall. * I Really like the ability to schedule messages and personalize them for each customer at a mass scale. * Affordable pricing, great support team. It offers a smart SMS sending feature to send mass SMS very easily. Enabling this tool with business is very easy. Integrated with CRM tools. The Mobile version also supported. Excellent pricing Portal UI is easy to use and is deep in functionality API availability Terrific customer service Cons There is no such con of the TrueDialog but they should move their price to a more reasonable section. It is gonna be a waste of time, energy and resources If the sms is sent to users who do not give importance to text messages. * No big drawbacks as compared to other services with same features. It worked great for me. Nothing to share about cons. Provisioning shortcodes can be slow due to carrier approvals
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Airship Founded: 2009 United States www.airship.com	Company Information TrueDialog Founded: 2011 United States truedialog.com
Alternatives WonderPush	Alternatives Podium
Braze	Textellent
Adobe Journey Optimizer Adobe	TXT180
Airship	Text Request
Airship View All	EZ Texting View All
Categories Business Text Messaging Supported Customer Engagement Supported Mobile Marketing Supported Push Notifications Supported SMS Marketing Supported	Categories Alumni Management Supported Business Text Messaging Supported Customer Service Supported Higher Education Supported Mobile Marketing Supported Registration Supported SMS Marketing Supported
SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Not Supported Mass Texting Supported Message Personalization Supported MMS Not Supported Mobile Coupons Supported Mobile Keywords Not Supported Polls / Voting Not Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Not Supported Text-to-Win Not Supported Show More Features Customer Engagement Features Analytics Supported Churn Management Supported Communication Management Supported Community Management Not Supported Content Syndication Supported Feedback Collection Supported Gamification Supported Live Chat Supported Video Content Supported Push Notifications Features A/B Testing Supported Analytics Supported Campaign Segmentation Supported Contextual Targeting Supported Device Targeting Not Supported Expiry Notifications Supported Geo Targeting Not Supported Mobile Notifications Supported Notification Scheduling Supported Visual Notifications Supported Web Notifications Supported	Mobile Marketing Features Channel Attribution Supported Contextual Targeting Supported Coupons Not Supported Email Marketing Not Supported Engagement Monitoring Supported In-App Marketing Not Supported Location-Based Marketing Not Supported Push Notifications Supported Text Messaging Supported Text-to-Win Not Supported SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Supported Mobile Keywords Supported Polls / Voting Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Supported Text-to-Win Supported Show More Features Alumni Management Features Event Management Supported Fundraising Management Supported Jobs Board Supported Mailing List Management Supported Member Accounts Supported Member Communities Supported Member Directory Supported Member Portal Not Supported Membership Management Supported Website Management Not Supported Customer Service Features Alerts / Escalation Supported Appointment Management Supported Call Center Management Supported Email Management Not Supported Knowledge Base Not Supported Live Chat Supported Performance Metrics Supported Queue Management Supported Self Service Portal Supported Social Media Integration Not Supported Surveys & Feedback Supported Virtual Assistant Not Supported Workflow Management Not Supported Higher Education Features Admissions Management Supported Alumni Management Supported Assessment Management Not Supported Curriculum Management Not Supported Faculty / Staff Management Not Supported Financial Aid Management Supported Fundraising Management Supported Housing Management Not Supported Scheduling Supported Student Information / Records Not Supported Student Portal Not Supported Registration Features Activity Registration Supported Attendance Management Not Supported Badge Management Not Supported Calendar Management Not Supported Class Registration Supported Contact Management Not Supported Event Registration Supported Form Builder Not Supported Group Registration Supported Marketing Management Supported Online Registration Supported Onsite Registration Not Supported Payment Processing Not Supported Refund Automation Not Supported Self Check-In Not Supported Surveys & Feedback Supported
Integrations Salesforce Supported AT Internet Supported ActiveScale Supported Adobe Marketo Engage Not Supported Amplitude Supported Courier Supported Foursquare Supported Gimbal by Infillion Supported Ketch Supported Microsoft Azure Supported Nexus Not Supported PAR Ordering Supported Purple Supported Segment Supported Simon AI Supported Tinyclues Supported WordPress Supported Workers by Delos Supported me&u Supported Show More Integrations View All 52 Integrations	Integrations Salesforce Supported AT Internet Not Supported ActiveScale Not Supported Adobe Marketo Engage Supported Amplitude Not Supported Courier Not Supported Foursquare Not Supported Gimbal by Infillion Not Supported Ketch Not Supported Microsoft Azure Not Supported Nexus Supported PAR Ordering Not Supported Purple Not Supported Segment Not Supported Simon AI Not Supported Tinyclues Not Supported WordPress Not Supported Workers by Delos Not Supported me&u Not Supported Show More Integrations View All 11 Integrations
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