Airship vs. OpenMessage Comparison


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About Thousands of the world’s leading brands rely on Airship to spark closer connections with their customers through highly contextual and relevant interactions. Only Airship’s Customer Engagement Platform takes a mobile-first, data-led approach that enables brands to focus on individuals and their needs, not which marketing channels to use. Airship makes it much simpler and more effective to grow customer lifetime value in the omnichannel era. With trillions of interactions intelligently orchestrated across mobile apps, push notifications, mobile wallet, SMS, websites, and email, Airship optimizes the entire customer journey across all digital touchpoints at scale. Getting a person to just download an app doesn’t make for a loyal customer. In fact, after a week or two, far too many people will never open the app again. What’s needed is a way to extend the app experience from acquisition and activation to engagement and loyalty.	About OpenMessage is a platform that lets enterprise brands reach their customers with personalized, branded text messages, called OMs. OMs are smarter and more engaging, consistently driving conversion rates beyond anything available today. Marketing emails sit in inboxes only to be deleted. Only OpenMessage allows your brand to compose rich, text messages that are guaranteed to be seen and read. Easily customize templates to your data, content and experiences. Make your brand come to life with personality-driven conversational experiences that delight. Using conversational interactions, bring customers closer to your products and services. From personal devices to personal interactions 90% of customers viewed messages within 3 minutes. Leading to conversion rates 8X higher than standard texts. Build customizable canvases to speak directly and personally with your audiences.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Enterprise brands seeking a solution to engage and connect with their customers	Audience Companies that want a customizable mobile messaging platform
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Airship Founded: 2009 United States www.airship.com	Company Information OpenMessage Founded: 2019 United States openmessage.io
Alternatives WonderPush	Alternatives Statflo
Braze	Parampara
Adobe Journey Optimizer Adobe	Payemoji
Airship	Community.com Community
Airship View All	EchoApp View All
Categories Business Text Messaging Supported Customer Engagement Supported Mobile Marketing Supported Push Notifications Supported SMS Marketing Supported	Categories Conversational Marketing Supported Mobile Marketing Supported SMS Marketing Supported WhatsApp Marketing Supported
SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Not Supported Mass Texting Supported Message Personalization Supported MMS Not Supported Mobile Coupons Supported Mobile Keywords Not Supported Polls / Voting Not Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Not Supported Text-to-Win Not Supported Show More Features Customer Engagement Features Analytics Supported Churn Management Supported Communication Management Supported Community Management Not Supported Content Syndication Supported Feedback Collection Supported Gamification Supported Live Chat Supported Video Content Supported Push Notifications Features A/B Testing Supported Analytics Supported Campaign Segmentation Supported Contextual Targeting Supported Device Targeting Not Supported Expiry Notifications Supported Geo Targeting Not Supported Mobile Notifications Supported Notification Scheduling Supported Visual Notifications Supported Web Notifications Supported
Integrations AT Internet Supported Bluedot Supported Customer.io Supported Data Virtuality Supported Drupal Supported Freshpaint Supported Gimbal by Infillion Supported Ketch Supported Kubit Supported Mok Supported Movable Ink Supported PAR Ordering Supported PlotProjects Supported Segment Supported Simon AI Supported Snowplow Analytics Supported Swiftly Supported WeChat Not Supported Woosmap Supported mParticle Supported Show More Integrations View All 52 Integrations	Integrations AT Internet Not Supported Bluedot Not Supported Customer.io Not Supported Data Virtuality Not Supported Drupal Not Supported Freshpaint Not Supported Gimbal by Infillion Not Supported Ketch Not Supported Kubit Not Supported Mok Not Supported Movable Ink Not Supported PAR Ordering Not Supported PlotProjects Not Supported Segment Not Supported Simon AI Not Supported Snowplow Analytics Not Supported Swiftly Not Supported WeChat Supported Woosmap Not Supported mParticle Not Supported Show More Integrations View All 2 Integrations
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