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About

Agility Recovery is a trusted leader in business continuity and disaster recovery solutions, dedicated to helping organizations and their communities navigate disruptions with confidence. Our services include workspace recovery for uninterrupted operations, backup power and fuel services to sustain critical systems, MyAgility for streamlined emergency alert notifications, and on-demand access to essential technology and equipment. We also provide AI-driven penetration testing, Ransomware Impact Analysis, satellite and LTE communication solutions for reliable connectivity, data backup and recovery services to protect vital information, and expert-led tabletop exercises to strengthen preparedness. Backed by over three decades of experience, Agility Recovery delivers customized support to safeguard operations, reduce downtime, and build lasting resilience.

About

Spanning Backup delivers powerful, yet easy-to-use data protection for Microsoft 365, Google Workspace and Salesforce enabling administrators and end users to seamlessly restore lost, deleted or corrupted data in just a few clicks. The solution installs in minutes with quick, easy and secure setup with no expensive training costs, ongoing installations cases and zero headache. An intuitive user interface makes finding and restoring data a breeze. What’s more? With end user self-service recovery, users can non-destructively restore data unique to their account on the tenant without admin intervention, freeing IT to work on more critical projects. Spanning Cloud Apps, a Kaseya Company, is a leading provider of backup and recovery for SaaS applications, protecting more than 2.2 million users across 10,000+ organizations globally. Protect your data from accidental deletions, configuration and sync errors, malicious activity and more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations looking for a business continuity and DRaaS solution

Audience

Companies that need a backup solution for Microsoft 365, Google Workspace, and Salesforce

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 1.5 / 5
design 2.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 3.6 / 5
ease 4.5 / 5
features 4.1 / 5
design 3.9 / 5
support 3.2 / 5

Pros & Cons from Real Users

Pros

  • They “might” be able to supply you a generator in the event of an emergency or natural disaster….but I doubt it
  • Agility is an OK option for a company that is clueless and unprepared for Business continuity.

Cons

  • Deceptive Sales Tactics, Misrepresentation and false promises, terrible customer service
  • In our case, we outgrew their options. We reached a point where we had everything they offered covered on our own. When we choose to cancel our service with Agility, we informed them MONTHS before our contract ended. At which point they asked for the opportunity to show us more of what they offer now. We agreed and had a couple of discussions to see if Agility had anything valuable to offer for us. At the end of these conversations, both the Agility rep and our team decided that they couldn't offer us anything of value. At which point we canceled our service with them.

Pros & Cons from Real Users

Pros

  • The backup is ok. It does what we need it to do. It works ok to help with compliance. It is simple to use.
  • We have enjoyed using Spanning backup solutions for several years. It is great to be able to use it to restore data to Google Workspace. It does a great job.
  • The backup software and platform is very easy to integrate with g suite for drive, email, calendars, etc. We've also had good success using the backup to access individual files/emails, or complete backups of accounts.
  • I like its easy to use interface, consistent backup schedule, and ability to reliably restore missing files and emails.
  • Price ok, functionality simple and delegate to users. No surcharge for stockage. Ui is perfect and simple. Documentation is good and support reactive.

Cons

  • We have been customers since 2014/2016 ish. Every year, when it comes time to pay our bills, there always seems to be a problem. The billing department will tell us that auto pay is on and working but never takes the money. Then, when we try to pay for service manually, we are told we can't because auto pay is turned on. So, our service was canceled. The other thing is that a sales rep calls continually but can not help us with billing issues, he is only authorized to sell us stuff we don't need.
  • The per-user licensing is a little frustrating. Like most such products, we need to oversubscribe be in order to deal with "edge cases". Also, we are unable to afford to back up student documents at our school due to the pricing model. Basically it is for "full time employees only", and that is not ideal for a school.
  • The license management is difficult and overly rigid. Adding licenses can be done automatically when new users are created, but there isn't a way to scale the number of licenses down. Customer service is lacking or unable to assist in any meaningful way during renewals. For this price point, I would think that simple adjustments could be made.
  • The cost for additional storage is hidden in the fine print. I wish that was more transparent. You really go a certain amount of storage per license user, which isn't clear when signing up.
  • Roadmap not clear and new features take long time to arrive on portal. Need some advance features. Like backup logs, add object, etc.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Agility Recovery
Founded: 1989
United States
agilityrecovery.com

Company Information

Kaseya
Founded: 2000
United States
spanning.com

Alternatives

Sustainable Planner

Sustainable Planner

Virtual Corporation

Alternatives

SpinOne

SpinOne

Spin.AI
Backupify

Backupify

Kaseya
Carbonite

Carbonite

OpenText
Commvault Cloud

Commvault Cloud

Commvault

Categories

Categories

Backup Features

Backup Log
Backup Scheduling
Cloud Backup
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Remote Server Options
Secure Data Storage
Web Access / Restoration

Disaster Recovery Features

Administration Policies
Bare-Metal Recovery
Encryption
Failover Testing
Flexible Data Capture
Multi-Platform Support
Multiple Data Type Support
Offline Storage

Backup Features

Backup Log
Backup Scheduling
Cloud Backup
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Remote Server Options
Secure Data Storage
Web Access / Restoration

Business Continuity Features

Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration

Data Recovery Features

Web Access / Restoration
Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage

Integrations

Google Workspace
Microsoft 365
MyGlue
Network Glue
Salesforce
Unitrends Backup

Integrations

Google Workspace
Microsoft 365
MyGlue
Network Glue
Salesforce
Unitrends Backup
Claim Agility Recovery and update features and information
Claim Agility Recovery and update features and information
Claim Spanning Backup and update features and information
Claim Spanning Backup and update features and information