Webex AI AgentWebex
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Related Products
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About
Agentplace is a hosted platform for building and publishing customer-facing AI agents as web applications. Users configure each agent with business knowledge, instructions, records, integrations, and an interactive interface, then publish its own page and URL for customers to use by text or voice. Agents can answer inquiries, gather details, qualify requests, support intake and customer service, schedule appointments, and carry out connected business workflows. The platform is designed for businesses and service providers that want an AI agent to guide a customer from a question toward a useful result, rather than adding only a chat widget to an existing website. It provides an AI-assisted builder, test and preview tools, connections to business applications, and publishing options including a custom domain. Available actions and usage depend on the selected plan, connected services, permissions, and configuration.
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About
Webex AI Agent delivers dynamic, human-like interactions through conversational intelligence across voice and digital channels, providing proactive self-service for customers. It understands individual needs, remembers user history, and adapts to preferences in real time, ensuring personalized experiences. It allows for easy design and deployment of AI agents, offering options to build autonomous agents for natural conversations or scripted agents with specific, pre-configured answers. These agents can handle complex inquiries by integrating with back-office systems to fully resolve customer issues. They are deployable across various channels, including voice, SMS, email, live chat, Facebook Messenger, Apple Messages for Business, and WhatsApp, providing 24/7 support. Seamless handoff to human agents is facilitated when necessary, with full context transfer to ensure continuity. The AI Agent supports over 10 languages, overcoming language barriers and scaling customer interaction.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Small service businesses that want an AI agent to answer customers and book appointments 24/7
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Audience
Customer service managers wanting a tool to enhance support operations with AI-driven, personalized self-service solutions across multiple communication channels
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Pricing
$0/month
The Free plan costs $0 and includes 2,000 AI credits. Pro is $29 per month, billed monthly, and includes 15,000 AI credits and one custom domain. Credit use varies by task and model; connected services may have separate charges. Enterprise pricing is custom.
Free Version
Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationAgentplace
Founded: 2024
United States
www.agentplace.io
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Company InformationWebex
Founded: 1995
United States
www.webex.ai/ai-agent.html
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Categories |
Categories |
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Integrations
Asana
Supported
Cal ID
Not Supported
Calendly
Supported
Cisco Adaptive Security Appliance (ASA)
Not Supported
Cisco Webex
Not Supported
Facebook Messenger
Not Supported
Freshdesk
Supported
Google Analytics
Supported
Google Calendar
Supported
Google Drive
Supported
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Integrations
Asana
Not Supported
Cal ID
Supported
Calendly
Not Supported
Cisco Adaptive Security Appliance (ASA)
Supported
Cisco Webex
Supported
Facebook Messenger
Supported
Freshdesk
Not Supported
Google Analytics
Not Supported
Google Calendar
Not Supported
Google Drive
Not Supported
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