Salesforce Agentforce

Salesforce Agentforce

Salesforce
5.0 out of 5 stars
Peeve

Peeve

Veltron
Salesforce Agentforce Peeve

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Salesforce Agentforce:

About

Humans with Agents drive customer success together. Build and customize autonomous AI agents to support your employees and customers 24/7. An Agentforce Agent is a proactive, autonomous application that provides specialized, always-on support to employees or customers. They're equipped with the necessary business knowledge to execute tasks according to their specific role. Agentforce Service Agents engage customers autonomously across channels 24/7 in natural language. They resolve cases swiftly and accurately because every answer is grounded in trusted data. Set your Service Agent up in minutes using prebuilt templates, or customize fast with low-code. Define clear security guardrails and when to seamlessly escalate to human employees. Agentforce SDRs autonomously answer product questions, handle objects, and book meetings for sales reps. They act and respond accurately, with responses grounded in your business data.
Peeve:

About

Peeve is an AI customer support agent for SaaS products that runs inside a company's web application. It answers questions from product knowledge, guides customers through the interface by showing where to go, and hands unresolved conversations to a support team with full session context. Its App Brain builds product knowledge from the application and support materials, then rechecks interface paths as products change; a private Customer Brain stores customer-specific context. Peeve can connect to a company's REST APIs or MCP server to look up information; approved actions can be handled through API connections. It can import help content from Zendesk and Intercom; support handoffs can create Zendesk tickets and Linear issues. Customers embed Peeve with a web widget and can use its REST API, webhooks, and MCP endpoint. The product is designed for SaaS teams handling product questions, onboarding, and self-service support.
Salesforce Agentforce:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Peeve:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Salesforce Agentforce:

Audience

Sales and customer success teams that need a powerful AI agent solution
Peeve:

Audience

SaaS companies and support teams.
Salesforce Agentforce:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Peeve:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Salesforce Agentforce:

API

Offers API Not Supported
Peeve:

API

Offers API Supported
Salesforce Agentforce:

Screenshots and Videos

Peeve:

Screenshots and Videos

No images available
Salesforce Agentforce:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Peeve:

Pricing

$40/month
Starter is $40/month per workspace (1,000 credits; 2 members); Growth is $199/month per workspace (5,000 credits; 5 members); Scale is $499/month per workspace (16,000 credits; 10 members). Annual billing includes two months free. The 14-day trial includes 100 credits and requires no card. One conversation uses one credit per rolling 24-hour window. Optional badge removal is $39/month; a 1,500-credit top-up is a $49 one-time charge.
Free Version Not Supported
Free Trial Supported
Salesforce Agentforce:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
Peeve:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Salesforce Agentforce:

Pros & Cons from Real Users

Pros

  • I recently started using Agentforce, and I can honestly say it’s been a game-changer for my sales process. As someone relatively new to Salesforce tools, I wasn’t sure what to expect—but Agentforce made everything incredibly intuitive right from the start. The platform is lightning-fast, and the AI-powered tools help me prioritize leads, craft responses, and track opportunities way more efficiently than before.

Cons

  • Haven't come across any issues yet. So far it's been an A+ experience.
Salesforce Agentforce:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Peeve:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Salesforce Agentforce:

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/agentforce/
Peeve:

Company Information

Veltron
Founded: 2026
United States
peeve.ai/
Salesforce Agentforce:

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Salesforce Agentforce:

Categories

Agentic AI Supported
AI Agent Builders Supported
AI Agents Supported
AI Employees Supported
AI Sales Agents Supported
AI Sales Tools Supported
AI SDR Supported
Customer Success Supported
Peeve:

Categories

Salesforce Agentforce:

Integrations

Model Context Protocol (MCP) Supported
Slack Supported
Agent Testing by TestMu AI Supported
Aircall Supported
Aurascape Supported
CollectXpert Supported
FirstHelm Supported
LaunchBrightly Supported
Local Siren Supported
OpenFundraise Supported
Outdoo AI Supported
Propel Supported
Salesforce Agentforce 360 Platform Supported
Salesforce Agentforce Marketing Supported
Salesforce Agentforce Net Zero Supported
Salesforce Einstein Supported
Salesforce Marketing Cloud Account Engagement Supported
Salesforce Marketing Cloud Personalization Supported
TestZeus Supported
Zendesk Not Supported
Peeve:

Integrations

Model Context Protocol (MCP) Supported
Slack Supported
Agent Testing by TestMu AI Not Supported
Aircall Not Supported
Aurascape Not Supported
CollectXpert Not Supported
FirstHelm Not Supported
LaunchBrightly Not Supported
Local Siren Not Supported
OpenFundraise Not Supported
Outdoo AI Not Supported
Propel Not Supported
Salesforce Agentforce 360 Platform Not Supported
Salesforce Agentforce Marketing Not Supported
Salesforce Agentforce Net Zero Not Supported
Salesforce Einstein Not Supported
Salesforce Marketing Cloud Account Engagement Not Supported
Salesforce Marketing Cloud Personalization Not Supported
TestZeus Not Supported
Zendesk Supported
Salesforce Agentforce:
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Peeve:
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